도이 온천 × 꽃을 즐길 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸

I was extremely satisfied with all the Facilities in the property. The all-inclusive plan and the amenities bar were both excellent. The meals were delicious, and they were served at just the right timing. I truly felt genuine hospitality from all the staff, and it was incredibly comfortable! I will definitely be back again.

I planned to share the Room name as part of a birthday message for him, and the Ryokan kindly helped by arranging a bouquet in the Room. Then, on the day, they upgraded our Room, which also made my message to him even more special, and it became a time that brought us even closer (lol). The staff were very kind, and since the bath was private to our Room only, we were able to relax and enjoy our time together. I would definitely like to stay again! Thank you very much.

We stayed at Nino Kura with two adults and, at short notice, added one child (2 years old). We had both dinner and breakfast at the main house restaurant, and I was amazed by the dinner table setting. The menu listed the date of the day, and everything—from the plates and decorative plants to the cutlery—was thoughtfully curated. Dining in such a carefully crafted space made the meal truly exceptional. As I wrote in the title, it really felt like “God is in the details.” Breakfast wasn’t as showy as dinner, but the refined Japanese breakfast was comforting. It started with appetizers, and I didn’t expect dessert at the end!!! As for our Room, they prepared items for our child as well. These small touches made our stay very comfortable. The free-flowing Toi Onsen hot spring was also wonderful.

I had a very comfortable stay. The service, food, and location were all very satisfying. One concern: I felt the height of the privacy screens at the large public bath might still allow it to be seen from the beach in front, which bothered me.

I have wonderful memories of the Accommodation’s atmosphere and hospitality from my first stay, and this time I returned for the first time in seven years. I heard that during the COVID period you improved the parking area and the path to the Accommodation, and it was even easier to access than before. The atmosphere is still just as lovely, making it perfect for a relaxing stay. Both dinner and breakfast were delicious. I especially recommend the spiny lobster sashimi and the simmered golden eye snapper. This time, I also asked in advance for a birthday surprise for my friend, and you kindly accommodated my request. My friend was truly delighted, and I’m so glad I asked. Thank you very much for your pleasant hospitality and service. Above all, one of Hana Noren’s greatest charms is Toi Onsen, which helped melt away my everyday fatigue. At night I enjoyed the bath in my Room, and in the morning I woke up early to use the private bath. I truly love this time spent forgetting daily noise—the sound of flowing Onsen water and birdsong brought exceptional comfort. Thank you again for another wonderful stay. I was completely satisfied with everything. Next time, I hope to return again sooner. Thank you very much!

We stayed here as a family. Above all, the in-room open-air bath with free-flowing hot spring water was outstanding, and it was memorable to relax while taking in views of Suruga Bay and the sunset. The setting, surrounded by abundant nature across 6,000 tsubo of grounds, was also refreshing and allowed us to unwind and forget about everyday life. Meals were served in a private dining room exclusively for each guest room, and we enjoyed them at a leisurely pace in a space with an irori hearth. The monthly rotating creative Izu kaiseki cuisine was delightful both visually and in flavor, and we felt the attentive hospitality throughout. We also enjoyed visiting the two reservable open-air baths, and it was a nice touch to have local milk after bathing. This is an Accommodation we would love to return to, and one we would recommend to families as well.

The staff were truly kind and fun, and we had a wonderful time! The meals were also absolutely delicious. Thank you so much!