이토 온천 × 만족도 평가가 높은 호텔·료칸

From the warm welcome to the heartfelt send-off, we truly enjoyed a wonderfully pleasant stay. The staff’s thoughtful hospitality was outstanding. The room, the in-room bath, and the private open-air bath were all excellent. The chef’s homemade sweets were delicious. Both dinner and breakfast exceeded our expectations, leaving us feeling truly happy—we’ll be savoring the memories for a while. We would love to stay again. Thank you very much.

It was such a wonderful stay that five stars aren’t enough. Of course, the room, hot spring baths, and meals were excellent, but what stood out most this time was the heartfelt hospitality from everyone on staff, especially our butler. From the reservation stage onward, we felt your thoughtful attention to detail, and we were able to relax and enjoy every moment during our meals as well. Thanks to you, it became an unforgettable final trip for just the two of us as a couple. We were truly happy. Thank you so much. We already want to come back again (haha).

Once again, I was very satisfied with everything—the cuisine, the hospitality, and the Facility—and was able to relax. Last time, I mentioned that the meat dish at dinner was a bit fatty and that I would appreciate a leaner option, and you kindly changed it to filet. Also, last time at breakfast, the delicious dried horse mackerel was served near the end of the meal, which was a little disappointing; however, this time there was no such issue and I was extremely satisfied. The soba served as a late-night snack during bar time was also delicious. The only disappointment this time was the bad weather—everything else was perfect. (As always, I ended up drinking too much.) I would love to visit again to relax. Thank you very much.

I visited to experience an auberge.\nThe food was wonderful, and the service was kind and welcoming, making my stay warm and comfortable.\nI would definitely like to come again.

We stayed in the detached annex with our family of four and our dog. The Room was spacious and clean, and everything was prepared so we could relax right away. We checked in during a typhoon in heavy wind and rain and got completely soaked, but it was a relief that we could use the Onsen immediately after arriving. The kitchen was well stocked with cookware and seasonings, so we brought ingredients and cooked dinner ourselves. The breakfast bread and soup were very delicious. Since it was a second-floor Room, the view was amazing. The sunrise glow was beautiful. However, it was disappointing that there were so many stink bugs on the terrace that we couldn’t go out. There were also plenty of amenities for dogs. We were able to enjoy bath time together and even sleep together. Check-out is at 11:00, so you can take it easy in the morning. I used the Onsen twice in the morning. Being able to enjoy the Onsen whenever I wanted made me very satisfied. Next time, I’d love to soak in the terrace jacuzzi while looking at the starry sky. I would definitely like to stay again.

I’ve stayed here several times, but this is my first review. The open-air bath was amazing—you can soak while enjoying the beautiful scenery, which was truly moving. The room was clean, and the amenities were excellent. Starting this time, the refrigerator drinks were also free, which made me very happy. Dinner was delicious as well, with some new menu items that impressed me. Breakfast was great as always with a wide variety of dishes, but it was completely different from what was listed on the menu. Also, I couldn’t get a refill of rice this time because there wasn’t much left in the rice container. (Sorry—I eat a lot.) That was the only disappointing point this time. The staff’s thoughtful hospitality is very soothing, so I’ll definitely come back to stay again.

My sister and I planned this trip to make my elderly parents’ wish to “come again” come true, and we returned for the first time in three years. My father, who has limited mobility, was hospitalized a few times during those three years, so we were truly happy that we could all visit again together. In the barrier-free connecting room we stayed in this time, you had already prepared the same items as last time—such as a dining table and shower chair—before we even asked. Thanks to that, my father was able to relax and fully enjoy the hot springs he loves, and we had a very comfortable stay. Every dish over both nights was delicious, with so many courses that we enjoyed them with our eyes as well. Thank you also for your thoughtful celebration—it became an unforgettable memory for our family. We are grateful for everything: the cheerful and attentive care from the staff member in charge of our room, the warm hospitality from all staff, and the station pick-up/drop-off service with a wheelchair-accessible vehicle. This parent-child trip was only possible because of Aoyama Yamato, and we were able to spend peaceful time with my parents again after so long. This is an inn where we feel safe returning again and again. Thank you very much for taking such good care of us.

We usually stay at Anda Resort, but as our son has turned one and can do more activities, we discovered Anda no Ouchi. The Room was great, and the Facility services were excellent as well. We’re truly glad we stayed here. The meals also offered a wide variety of kid-friendly options, which we really appreciated. The private baths were easy to check for availability, so we felt comfortable even with a child. Staying at Anda has become an annual tradition for us, and we’re looking forward to staying again.

The Room ambiance, the meals, and the hospitality of the staff—everything was absolutely satisfying. In particular, the dinner tableware and presentation felt wonderfully special and made us feel truly pampered. We also booked an aroma massage, and we were very pleased with the therapist’s professional service (playing soothing music in our Room and carefully explaining each oil’s benefits).

This was our fifth stay at UMI, and this time my spouse and I were able to relax and enjoy some delicious drinks on our own, without our children, who are now in their third year of working. Thank you for the towel with the Kaze no Kaori logo to commemorate our fifth visit. The dried horse mackerel for breakfast was as delicious as always, so we bought five to take home. Our children also said they would like to visit UMI again, so we plan to return next March as a family of four. We look forward to seeing all the staff again.

We searched for an all-inclusive, ocean-view Hotel with breakfast and dinner buffets and a pool, and stayed here as a family during our summer vacation. The wide variety of all-inclusive options, the breakfast and dinner buffets with live cooking stations, the pool, and the many types of Onsen were all wonderful. We also enjoyed the free soap-making activity with our child. Everyone at the Hotel was truly kind. They always greeted us with smiles and attentive service, never showing any sign of being busy or affected by the heat. We were deeply impressed by their hospitality and were able to relax at a very leisurely pace. Even during the Shuttle Service on our departure day, they saw us off at the bus despite how busy mornings are—we were touched until the very end. We would definitely like to stay again. It was an amazing summer memory for both children and adults—everything was taken care of.

The Onsen, the meals, and the service were all excellent! We’ll definitely be back!

We stayed here for our last trip as a couple before the baby arrives. We asked that no raw foods be served, and they kindly changed not only the dishes but also the drinks to caffeine-free rooibos tea, which we truly appreciated. It was clear that they adjusted the menu so it felt no different from meals made with raw ingredients, and it became a wonderful memory for our last trip as a couple. Both the Room and the bath were lovely, and we would like to stay again as a couple when things have settled down. Thank you very much.

This was our first stay, and we spent two nights here with my spouse and our two dogs. The weather was perfect, and we had a wonderful and fulfilling two days. There is also a dog run on site, so I think our dogs had a great time as well. The meals were plentiful and very delicious. All the staff were friendly and welcoming.\nWe would love to stay again next time—thank you in advance.

Three days before our stay, my son suddenly decided to join us, so I called to ask if it would be okay to increase the number of guests. You kindly accommodated the change, which was a great help. Once again, the meals were delicious. We took our time choosing from the menu, and everything we selected was excellent—everyone was very satisfied. I was also happy to see that improvements had been made so the cypress bath in the large public bath is less slippery. We were able to have dinner served in our room again, and we truly appreciate all the help from the staff member in charge. This inn is highly recommended—you can fully enjoy both the hot springs and meals thanks to everyone’s warm hospitality. Thank you very much for taking such good care of us.

With construction starting in September, and since we can only travel on weekdays, this was our last stay of the year. The food, the baths, and the Room were wonderful—and above all, the staff’s hospitality was exceptional in every way. What impressed us most this time was how you remembered what we discussed during our previous stay about how to serve chilled sake, and then made it happen exactly as promised. We were able to enjoy it deliciously right to the very last sip. Your prompt response truly surprised us and made us feel that you are always thinking of your guests. This is a special place for us. We are deeply grateful for this encounter, and we sincerely look forward to seeing everyone again next year.

We stayed for two nights, so we were able to enjoy everything. With only one night, the property is so large that you might leave without even figuring out where everything is. We managed to try all the baths as well. It’s a hotel that children can especially enjoy. Nothing felt particularly crowded anywhere, and it was great being able to relax and enjoy ourselves freely. Since guests are spread out between the private baths and the large public bath, the public bath also felt like it was all ours—very satisfying.

I would like to stay again. This is an accommodation I would recommend to my friends. It was very relaxing.

In addition to the clean and spacious living area, we appreciated the thoughtful touch that all the drinks in the refrigerator—including beer—were neatly arranged with their labels facing the same direction. The tableware, amenities, and cooking utensils were all impeccably well stocked, making for a truly elegant stay.

I stayed here recently. The atmosphere, service, and cuisine were all truly outstanding—just what you would expect from a classic Hotel. In the calm, historic setting, I was able to relax and enjoy a leisurely time. Each dish was delicious, and I was very satisfied until the very end. All of the staff were courteous, making my stay very comfortable. It’s a wonderful Hotel that I would definitely like to stay at again.