오마치 온천·하쿠바 주변 온천지 × 가을의 미각을 즐기는 숙소고객 서비스 평가가 높은 호텔·료칸

I loved Azumino when I visited three months ago, so I came back—and this time chose Accommodation Nagomino. Surrounded by vivid greenery, everything was wonderful: the scenery, the building, the Facility, the meals, and of course the baths, as well as the excellent hospitality from all the staff. We were informed in advance that due to last week’s heavy rain, the Onsen pipeline to the Accommodation had been washed away and the Onsen supply had stopped, but fortunately it was restored on this very day—what a relief! It’s not a price range we can visit often, but I would definitely like to return in another season.

We stayed as a couple. We had been interested after seeing it on the website and social media, and our stay exceeded expectations—especially the meal at LA VIGNE DINING FÛDO, which left a lasting impression. Being able to savor dining at the Hotel at a relaxed pace made for a truly satisfying experience. The Room and interior spaces were beautifully designed, and we found the scent throughout the property and in the bath amenities very soothing. The bright Room also had a kitchen, which made it feel more like staying in a vacation home than at a Hotel. It was such a wonderful stay that we’d love to return. Highly recommended.

Both dinner and breakfast were delicious, and we were very satisfied. The staff were also extremely friendly. Taking off our shoes at the entrance helped us relax even more. We would love to stay again if we have the opportunity!

I was impressed by the hospitality, the in-house services, the meals, and the breathtaking scenery that looked like a painting wherever I looked. I’m truly glad I chose this Hotel for my first stay in Hakuba. Next time, I’d love to visit this Hotel again during the autumn foliage season.

We stayed for a Multiple Night Stay in August, and everything was outstanding! First, the food: starting with peach soup with lobster on the first day, followed by artistically beautiful and delicate dishes. On the second day as well, from the prosciutto and Shine Muscat appetizer to char, wood-fired lamb… everything was perfect through dessert—we truly enjoyed every bite. The garden is spacious and beautifully maintained, with wonderful views. The open-air rock bath was amazing. The Room was also spacious and spotless, allowing us to relax at our own pace—it was pure bliss. The staff’s greetings were warm and pleasant, and this is an Accommodation we definitely want to return to. Thank you for such a wonderful stay.

Because we live a vegan lifestyle, we really appreciated that the shop sold vegan noodles. The bath and the service were excellent, and we would love to stay again if we have the opportunity. Thank you very much.

It’s been eight years since our last stay, and this was our first visit back in a while. We returned because it’s one of our favorites, but here are a few things we noticed for next time: - We would like one more face towel at the washbasin in the Room, since two of us are staying. - Toiletries such as lotion are provided, but my wife said she would like emulsion/moisturizer as well. - A few dishes tasted quite salty to us—such as the breakfast soup, grilled salmon, and pickles. We had heard that Nagano Prefecture has been reducing salt recently. Despite these comments, this remains our favorite Accommodation thanks to the excellent hospitality of the staff. Thank you for taking care of us. We will visit again.

I made a Reservation because I wanted to go snowboarding. The free Shuttle Service to several ski resorts was very convenient. The Onsen and Room were clean, and the meals were luxurious with all-you-can-drink alcohol. The price of around 10,000 yen is an incredible deal. It truly turned into an enjoyable trip. Staying at this Hotel makes you not want to stay at any other Hotel. Thank you very much!

We stayed for 2 nights and 3 days on a family summer vacation. The exterior is not a new Hotel, but the lobby and baths felt simple overall and left a very clean impression. Our guest Room had very large windows facing the satoyama side, with an absolutely wonderful mountain view. The Room was uncluttered and simple, and the large windows were spotless. The Onsen was spacious, and both the open-air bath and sauna were clean and very relaxing. The Hakuba Happo Pond ropeway and the bus terminal were also within a 10-minute walk, so the location was convenient. It was a wonderful Hotel, but perhaps because the meals are geared toward Western cuisine, we felt there were not many Japanese options at either breakfast or dinner. The rice and mushroom miso soup was very delicious. Overall, we were very satisfied—this was a lovely Hotel.

I stayed with a breakfast-included plan. The lovely hostess warmly welcomed me and showed me to a clean and charming room, though it was a bit old. Walking through the entrance, I passed a hallway adorned with various antique furnishings, which were truly impressive. The bath was great, but it was a bit disappointing that the open-air bath was unavailable during the morning. Breakfast was carefully prepared dish by dish, with plenty of rice and mushrooms, and it was absolutely delicious. I was also delighted by the warm send-off at the end. This is an accommodation I would love to visit again.

We had a wonderful time. Due to the heavy rain, the Onsen source stopped, so it was disappointing that we couldn’t use the in-room bath. However, we received a courteous message in advance, and your responses throughout our communication were very polite, so we were able to stay without any issues. Although we couldn’t use the in-room bath, giving 1 star would lower your rating too much, so with hopes for next time I’m giving 5 stars. I would like to visit again once the Onsen is restored. As a personal request, I’d like to mention two points for improvement. First, regarding the hanging light in the center of the Room: even when it was on, it felt dim. If you could replace it with one that allows brightness adjustment or switch to a brighter LED light, I think it would be more comfortable. Second, when walking from the parking area to the entrance, there were multiple nests of what looked like horseflies on the ground. There were many of them around and it made entering and leaving the building difficult. Since this is an important pathway for guests, it would be better to remove the nests or take some kind of countermeasure.

From the reservation stage, the owner made various thoughtful arrangements to accommodate food allergies. The hotel interior features a rare piano, paintings, and beautiful furnishings, creating a very relaxing atmosphere. Each dish was prepared with care and was both gentle and delicious. Thank you very much.

The Room was clean and comfortable. The meals, handmade by the hostess, were very delicious and offered in such generous portions that we couldn't finish them all. We were able to enjoy our meals together with our beloved dog, making it a pet-friendly Hotel. It was an unforgettable stay. Thank you very much!

I was able to relax in the Room while looking out at the lush green trees and enjoy a soothing, restful time. The meals were also delicious; I took my time enjoying the course dinner, and for breakfast I had a Japanese set meal. Both the presentation and taste were excellent.

Excellent access and a relaxed, hassle-free stay.

We booked this Accommodation because there was a residents’ discount, so we decided to stay somewhere nicer than usual. When we stayed before, it wasn’t all-inclusive, so we were really looking forward to it this time. The dango grilling was available until 4:00 p.m. We arrived just in time at 4:00 p.m., but we were glad we still got to do it. The amazake was delicious as well. The Onsen was empty, so it felt like a private bath and was wonderful. After the bath, I went to the alcohol corner for a drink, but the room was hot. When I opened the entrance door for ventilation, it was closed again. I also couldn’t find the air conditioner switch. There was a TV installed, but no remote control, so I couldn’t turn it on. Unfortunately, I went back to our Room right away. It said free Wi-Fi was available; it worked in the lobby but not in our Room, which was disappointing. We were very satisfied with both dinner and breakfast. At breakfast there were many different side dishes for rice, and I ended up running out of rice. There were a few disappointing points, but all of the staff were kind and very pleasant. The Onsen and meals were great as well, so it turned into a wonderful wedding anniversary trip.

My sister and I planned a SUP trip at Lake Aoki, and this Hotel is where we ended up. It was absolutely the right choice! We’re already talking about coming back in ski season. The Room was spacious, with a view of Lake Aoki from the window. The bathroom and other water facilities were clean and pleasant, and we had a very comfortable stay. Both dinner and breakfast, carefully prepared with local ingredients, were high quality—wonderful in both taste and atmosphere. The staff were full of hospitality and kindly helped us with our questions. In addition to the Shuttle Service from the station, they also provided Shuttle Service to the SUP meeting point, which was incredibly helpful. Thank you very much for all your support during our stay.