호시노 온천 × 웰컴 라운지에서 쉴 수 있는 숙소시설・설비의 평가가 높은 호텔·료칸

Thank you very much for your hospitality the other day. Everyone’s wonderful service made our stay so enjoyable that we couldn’t help but want to visit again. The meals were delicious and featured plenty of seasonal ingredients, though it was a shame we were too full to enjoy the final dessert. We look forward to staying with you again.

Having visited Yoko no Kaze before, we stayed here this year. Our family has grown, and our daughter-in-law joined us as well. They kindly prepared Rooms next to each other for us. At Kumoba Terrace, we took our time enjoying alcohol and fresh juice, and the lit bonfire and birch forest were truly soothing. In the spacious, clean Room, we relaxed in the Onsen brought from Ueda City. The cuisine was outstanding—seasonal and beautifully presented. We enjoyed everything from the scallop takikomi rice to dessert, though the portions were a bit large for me. As it was our daughter-in-law’s birthday month, we requested a surprise message plate. She was very happy, which made us glad as well. Thanks to the thoughtful staff, we were able to add another precious family memory. Thank you very much.

This was my first stay. True to its classic exterior, the hotel’s interiors and décor are refined, creating an elegant atmosphere. The building itself seems to have some age, but it has been renovated and is impeccably maintained—everything was very clean. The staff were polished and professional. What impressed me most was dinner. I’ve had French cuisine in many places, but the food here was exceptional: a wide variety of fish dishes, excellent-quality meat, and outstanding sauces. I would love to visit again.

This was my first stay, and it was an excellent property. It’s a new, sophisticated hotel, and every area of the facility—from the sense of vertical space to the way shadows are used and the carefully designed indirect lighting—made me want to stay there all day. The dining experience was also wonderful, with well-spaced seating, thoughtful staff check-ins, perfect timing of service, and clear explanations of each dish. I would love to return in a different season. Thank you to all the staff.

The atmosphere was homey and very clean, and all the staff were extremely kind. It was late July, but the temperature wasn’t too high and the humidity was low, so it was very comfortable—Karuizawa really is wonderful. We stayed for two nights, but on the second night my son became unwell, and I’m very sorry for the trouble we caused. Even though it was sudden, a staff member said, “Please let us know if there’s anything we can do,” and they also helped us check out quickly that same day—thank you so much. By the next day my son was feeling better and said, “Karuizawa was fun—I want to stay at that Hotel again.” I’m also sorry this Review is so late. I will contact you again separately. There was an unexpected issue and I panicked a bit, but I made another special memory in Karuizawa after a long time. Thank you very much.

I visit Karuizawa every year and usually stay at a Hotel that costs a fair amount, but this was my first time staying at this Hotel. In conclusion, it was excellent (great value for money). Key points were: 1) Great location. It’s an easy walk to both Karuizawa Station and Old Karuizawa. 2) The Room was better than expected. I reserved the largest Room, and it was very comfortable. The bath was also a large jacuzzi tub, so I could really relax. 3) Great meals. We stayed three nights with both breakfast and dinner included each day; everything tasted good, the portions were just right, and we didn’t get tired of it—very enjoyable throughout. 4) Great Facility and service. The free-flow drinks and various rental items were well stocked, which made it feel like a great deal. There weren’t many downsides—if I had to mention something, I’d say it would be nice to have a large public bath; the foreign staff member’s explanations of the dishes were sometimes a bit hard to understand; and the restaurant could be a little brighter. I’d definitely like to stay again if I have the chance. I just hope it doesn’t become so popular that the Accommodation Fee goes up too much.

This was my third stay. It’s conveniently located near Karuizawa Station, making it easy to go anywhere. There’s a convenience store and a small supermarket right in front, so you won’t have any trouble with quick shopping. The Room is always clean and well maintained, and I had another very comfortable stay this time. The front desk staff provide calm, understated service, but they are very kind and keep a pleasant sense of distance. The lounge offers coffee, tea, and more, and you can relax in the spacious area. It seems a bar has recently opened as well, so I’d like to try it next time. I think this Hotel is easy to use for both solo stays and family trips. My elderly mother also really likes it and says she wants to stay at this Hotel again on our next visit to Karuizawa. Considering the location, cleanliness, comfort, and Accommodation Fee, I’m very satisfied. I think it’s a great value Hotel. I’d love to stay again.

It was a rainy day, so it was helpful that the Hotel was close to the station. All of the Hotel staff were pleasant and welcoming. For breakfast, I had salad, bread, and soup, and everything was delicious and satisfying. There were board games in the free drinks area, which we enjoyed. It was a great Hotel that I would like to stay at again.

I’d stopped feeling any sense of novelty in staying in Karuizawa, but thanks to this hotel I discovered a completely new kind of enjoyment. Being able to check in without even a full minute’s walk from the Shinkansen ticket gates is impressive enough, but the rooms are simply extraordinary. Many luxury hotels these days rely on breathtaking views from high floors—but this is different. Here, you’re surrounded by truly beautiful furnishings and refined taste, and it made me realize all over again that the room itself is what defines a hotel’s value. I don’t think I can convey this happiness unless you actually stay here, so I’ll stop there—but on the night I got home, I fell asleep thinking how much I wanted to go right back and how wonderful everything had been. That doesn’t happen often. The understated service is lovely as well, and the breakfast, lounge, baths, and sauna are all amazing—but I won’t praise them too specifically because I don’t want it to get crowded (haha). In any case, I’m grateful to this hotel for adding an appeal to Karuizawa that simply didn’t exist before. Even as I write this, it’s making me want to go again...

The Onsen in our Room was spacious, and it was relaxing to see greenery through the window. I also used the large public bath once; it had an open-air bath, ReFa hair dryers, and a drink bar in the changing area, which was a nice touch. We stayed in a dog-friendly Room, and it was very clean with no odor at all, so we were very comfortable. Since we had a Multiple Night Stay, I would have been happy to receive dog treats and water on the second day as well. I also couldn’t find any pet toilet sheets. The Nespresso and Mikado Coffee provided in the Room were much appreciated. Breakfast offered a great variety, and the dishes, juices, and fruit were all delicious. Next time, I’d like to visit when the weather is nice.

I live not too far from Karuizawa. A friend from Tokyo really wanted to spend some quiet, relaxing time in Karuizawa, so we stayed there together. It feels like an Accommodation that combines the best of both a Hotel and a rental villa. The staff may feel politely hands-off at times, but if you ask, they respond with genuine care. Shuttle Service from Karuizawa Station is also available, so if you need it, it’s best to inquire and Reserve in advance. Although it’s close to Kyu-Karuizawa Ginza, you can step just a little way off the main road and escape the crowds. I also saw guests staying solo who spent their time reading throughout their stay. Rather than coming for a typical Hotel experience, you’ll appreciate this place most if you stay here to enjoy your own time. At check-in, we received lounge vouchers worth 1,000 yen per person. We had planned to have dinner at a restaurant outside and didn’t find anything we wanted at the shop. When I asked at the front desk, they suggested having homemade ginger ale in our Room after dinner. You order it at the front desk and bring it back yourself, but it was a great suggestion. If I have friends who want to stay in Karuizawa again, this is a Hotel I would recommend.

On the morning of October 2, I was able to take time off, so I made a last-minute reservation at Karuizawa Cypress Hotel. In our family, when we go to Karuizawa, we often choose Cypress! The lounge where we can relax with tea and chat together, the large public bath with a sauna, the delicious restaurant, great value for money, and the staff are all very friendly. It was a one-night, two-day stay, but it was truly soothing and refreshing both physically and mentally. We are always very grateful to all of the staff!!

The hotel was very clean, and above all, the location was excellent. Parking was free, and we could take the car in and out as many times as we liked. Breakfast was carefully prepared, and we enjoyed it both mornings. When staying in Karuizawa again, I would definitely like to return.

I was a bit worried after reading the Reviews, but it turned out to be a great value Hotel. The building is old, but it was well cleaned, and the view from the window was nice. In the lounge, you can enjoy coffee and house wine, and dinner was a set course meal. It’s simple French cuisine, but I felt it was very reasonably priced to have meals included at this rate (it may have been an especially good Plan by chance). Since I stayed for work, this Hotel offered excellent satisfaction for the price. Of course, I wouldn’t really recommend it to those looking for a luxury Hotel, but I highly recommend it for groups of friends or families who want a good-value stay. I’d love to stay again.

You can walk to both Karuizawa Station and Kumoba Pond. It’s a slightly retro Hotel, with no elevator, and the shower and hair dryer are standard. That said, it has a nostalgic charm that I really liked. Meals were served at seats overlooking the garden greenery, and it was comfortable even when dining alone. Of course, the food was delicious. The staff were also very pleasant.

I stayed at Hotel WELLIES, and it was a very warm and welcoming Hotel overall. The welcome tea had a wonderful aroma, and I felt relaxed as soon as I arrived. The manager was also incredibly kind, and I felt at ease throughout my stay. This time, they prepared a Room on the second floor for us, and thoughtfully ensured there were no other guests in the Rooms next to ours. That consideration left a strong impression on me. The bedding was truly fluffy and comfortable, so I was able to rest well. It was also great that Harunire Terrace is nearby, which made the stay even more enjoyable. We visited from Kashiwa in Chiba and arrived in 2 hours 58 minutes—being able to get there in under three hours was another plus. I visited with my wife, had a wonderful time, and it was a stay that made us want to come back again. I sincerely appreciate the manager’s hospitality. I would also like to thank the international staff member who served our meals and kindly assisted us. Thank you for such a lovely time.

Thank you very much for your kind and helpful support in so many ways. The Room interior and furniture were very cute, and it was a comfortable space. I stayed for business, but during a refreshing walk I came across a large supermarket and was happy to unexpectedly buy lots of local souvenirs. It seems there are also lovely shops and museums nearby, so next time I’d like to visit for sightseeing. Thank you again.