호시노 온천 × 자연 체험 숙소식사의 평가가 높은 호텔·료칸

With my wife’s birthday coming up again this year, we visited Karuizawa, a place filled with memories for the two of us. We were blessed with great weather and enjoyed a relaxing stay—taking walks and cycling around Karuizawa as the autumn leaves began to change, and spending time shopping. We were also very pleased with the thoughtful hospitality from the hotel staff, including a birthday message card, as well as the delicious food, our favorite wine, and the birthday cake. For us as a couple, this is truly a wonderful hotel.

We had a truly wonderful stay. We stayed for two nights with our 1-year-old daughter. Dinner and breakfast were included, and the food was outstanding. They thoughtfully accommodated our child’s meals, taking her egg allergy and the size of the ingredients into consideration, and she was very happy. The staff also looked after her throughout, so we could enjoy our meal with peace of mind. The Room has special touches that help you forget the busyness of everyday life. Thanks to that, we were able to enjoy an extraordinary experience we don’t usually get to have. We would love to return again next time.

The atmosphere was homey and very clean, and all the staff were extremely kind. It was late July, but the temperature wasn’t too high and the humidity was low, so it was very comfortable—Karuizawa really is wonderful. We stayed for two nights, but on the second night my son became unwell, and I’m very sorry for the trouble we caused. Even though it was sudden, a staff member said, “Please let us know if there’s anything we can do,” and they also helped us check out quickly that same day—thank you so much. By the next day my son was feeling better and said, “Karuizawa was fun—I want to stay at that Hotel again.” I’m also sorry this Review is so late. I will contact you again separately. There was an unexpected issue and I panicked a bit, but I made another special memory in Karuizawa after a long time. Thank you very much.

We were very satisfied to be able to enjoy a wonderful meal together with our dog. The property is new, and the bedding was very clean. All of the staff were kind to our dog. It is also conveniently located within easy walking distance of Kumoba Pond, so we really enjoyed our morning walk as well. We would like to stay here again.

I felt it was a classic, charming old Japanese Hotel. The building’s presence, the restaurant, the guest rooms, and the interior were all wonderful. I stayed on a Plan with breakfast and dinner included. The food was just as delicious as what you’d find at Hotels in Tokyo, and they kindly accommodated my dietary dislikes so I could fully enjoy the meals. All of the staff provided excellent service, and I felt everything throughout my stay was great. I would love to stay again. Thank you very much.

We traveled as three generations with my mother and my 90-year-old grandmother. The meals and the service were very reassuring—just what you’d expect from a Hotel that also hosts weddings. The bath had a sauna, but it would have been even better with a cold plunge pool. At night we went stargazing, and in the morning we took a walk to SAWAMURA. I think it’s a great Hotel that all ages can enjoy. Thank you very much.

This was my first stay. True to its classic exterior, the hotel’s interiors and décor are refined, creating an elegant atmosphere. The building itself seems to have some age, but it has been renovated and is impeccably maintained—everything was very clean. The staff were polished and professional. What impressed me most was dinner. I’ve had French cuisine in many places, but the food here was exceptional: a wide variety of fish dishes, excellent-quality meat, and outstanding sauces. I would love to visit again.

Having visited Yoko no Kaze before, we stayed here this year. Our family has grown, and our daughter-in-law joined us as well. They kindly prepared Rooms next to each other for us. At Kumoba Terrace, we took our time enjoying alcohol and fresh juice, and the lit bonfire and birch forest were truly soothing. In the spacious, clean Room, we relaxed in the Onsen brought from Ueda City. The cuisine was outstanding—seasonal and beautifully presented. We enjoyed everything from the scallop takikomi rice to dessert, though the portions were a bit large for me. As it was our daughter-in-law’s birthday month, we requested a surprise message plate. She was very happy, which made us glad as well. Thanks to the thoughtful staff, we were able to add another precious family memory. Thank you very much.

I had been looking forward to my stay at Manpei Hotel, but after arriving I became unwell and developed a fever over 38°C. Even so, the staff were incredibly kind—lending me a thermometer and promptly bringing an ice pack and ice. They also kindly changed all of my meals to room service, allowing me to rest and eat comfortably in my room. Although my long-awaited stay turned out differently than expected, I truly appreciated the thoughtful care and warm hospitality, especially while I wasn’t feeling well. Unfortunately, I ended up spending most of the time in the room this visit, but my husband was very pleased and said the in-room hot spring bath was wonderful. While I wasn’t able to fully enjoy the hotel in perfect health, the kindness of the staff is what stayed with me most. Next time, I would love to return when I’m feeling well and take my time enjoying this historic hotel and its dining. Thank you very much for everything.

Our family of four stayed for two nights. From check-in onward, the Hotel staff were wonderfully welcoming, and we felt comfortable throughout our stay. What impressed us most was the outstanding hospitality of everyone on the team. Not only the person who assisted us at check-in, but also the staff during meals were consistently courteous and attentive. It never felt like formal or scripted service—just genuine care that made dining as a family truly enjoyable. The Onsen was also fantastic, and we were able to relax and unwind at a leisurely pace. Spending two nights together as a family made for a truly wonderful trip. There are many reasons to choose a Hotel—Facilities, location, and more—but what really makes you want to come back is the warmth of the people who work there. We were all very satisfied. When we visit Karuizawa again, we would love to stay here again. Thank you for such a lovely time.

My spouse and I stayed with our two dogs. Both dinner and breakfast were delicious. The dog meals also seemed tasty—our dogs finished them in no time. We were happy that the staff treated our very energetic dogs kindly. Everyone we interacted with—the front desk, the restaurant staff, and the Room service staff—was pleasant and welcoming. We stayed in a Room with a private garden, but unfortunately it rained, so we’d like to come again on a sunny day. Thank you very much.

This was my first stay, and it was an excellent property. It’s a new, sophisticated hotel, and every area of the facility—from the sense of vertical space to the way shadows are used and the carefully designed indirect lighting—made me want to stay there all day. The dining experience was also wonderful, with well-spaced seating, thoughtful staff check-ins, perfect timing of service, and clear explanations of each dish. I would love to return in a different season. Thank you to all the staff.

On the morning of October 2, I was able to take time off, so I made a last-minute reservation at Karuizawa Cypress Hotel. In our family, when we go to Karuizawa, we often choose Cypress! The lounge where we can relax with tea and chat together, the large public bath with a sauna, the delicious restaurant, great value for money, and the staff are all very friendly. It was a one-night, two-day stay, but it was truly soothing and refreshing both physically and mentally. We are always very grateful to all of the staff!!

This was my third stay. It’s conveniently located near Karuizawa Station, making it easy to go anywhere. There’s a convenience store and a small supermarket right in front, so you won’t have any trouble with quick shopping. The Room is always clean and well maintained, and I had another very comfortable stay this time. The front desk staff provide calm, understated service, but they are very kind and keep a pleasant sense of distance. The lounge offers coffee, tea, and more, and you can relax in the spacious area. It seems a bar has recently opened as well, so I’d like to try it next time. I think this Hotel is easy to use for both solo stays and family trips. My elderly mother also really likes it and says she wants to stay at this Hotel again on our next visit to Karuizawa. Considering the location, cleanliness, comfort, and Accommodation Fee, I’m very satisfied. I think it’s a great value Hotel. I’d love to stay again.

I have visited Harvest in Old Karuizawa many times, but this was my first stay in Naka-Karuizawa. With the Hotel’s spacious, open interiors and a courtyard with wonderful views, I was able to enjoy a calm, luxurious time for adults while taking a stroll around the grounds. The “Tsumugi Course” dinner was not only delicious but also beautifully presented and a delight to the eyes. At the breakfast buffet, there was an “Autumn Vegetable Dashi Shabu-Shabu,” which was excellent. I also couldn’t resist the tasty multigrain rice porridge and the wide variety of breakfast breads and sweet buns—and ended up eating far too much. It was a wonderful Hotel that let me fully enjoy Karuizawa hotel life, like an adults-only hideaway. I would definitely like to stay again.

I stayed here because of its convenient location for enjoying a concert at Ohga Hall. This Hotel has a quiet atmosphere that lets you feel Karuizawa’s history. Thanks to the kind and attentive service from the staff, I was able to relax and enjoy my stay. Thank you very much. However, I felt that seniors should be careful of the step in the bathroom.

In early autumn in Karuizawa, I was able to enjoy delicious cuisine in a quiet setting. I arrived a little early, before 3:00 p.m., tired from the drive, but the welcome drink was nicely chilled, and the florentines left in the room were crisp and delicious. Although it was close to central Karuizawa, it was a lovely auberge with an attractive exterior, surrounded by forest and offering a calm, peaceful atmosphere. Inside, while the doors, windows, and other fittings had a classic style, everything was kept clean and there were no issues with usability; the furniture and small decorative touches were also charming. The lighting fixtures had a lovely lamp-like design, but they were somewhat dim—I would have appreciated an additional light for reading. For dinner, I was disappointed that one of the two restaurants (Pyrenees) was closed, so I chose French cuisine at the main building instead. It was a French course with subtle Japanese influences and priced on the higher side at ¥22,000. The main dish was duck (a bit early for the season), though there may be room for improvement in its arrangement; however, the wine pairing selected for us matched beautifully. Dessert consisted of two carefully crafted dishes using seasonal fruit. Considering this attentive service as part of the experience—and given that prices have risen everywhere over the past year—I felt it couldn’t be helped. The bathroom had a Western-style tub along with a separate shower booth and was well equipped overall; however, as someone with a smaller build (and over 70), I found it slightly concerning that the tub floor felt slippery and deep/high without anything to hold onto when getting in or out. I would appreciate consideration for elderly guests. Overall, it had an elegant and relaxing atmosphere.

You can walk to both Karuizawa Station and Kumoba Pond. It’s a slightly retro Hotel, with no elevator, and the shower and hair dryer are standard. That said, it has a nostalgic charm that I really liked. Meals were served at seats overlooking the garden greenery, and it was comfortable even when dining alone. Of course, the food was delicious. The staff were also very pleasant.

I live not too far from Karuizawa. A friend from Tokyo really wanted to spend some quiet, relaxing time in Karuizawa, so we stayed there together. It feels like an Accommodation that combines the best of both a Hotel and a rental villa. The staff may feel politely hands-off at times, but if you ask, they respond with genuine care. Shuttle Service from Karuizawa Station is also available, so if you need it, it’s best to inquire and Reserve in advance. Although it’s close to Kyu-Karuizawa Ginza, you can step just a little way off the main road and escape the crowds. I also saw guests staying solo who spent their time reading throughout their stay. Rather than coming for a typical Hotel experience, you’ll appreciate this place most if you stay here to enjoy your own time. At check-in, we received lounge vouchers worth 1,000 yen per person. We had planned to have dinner at a restaurant outside and didn’t find anything we wanted at the shop. When I asked at the front desk, they suggested having homemade ginger ale in our Room after dinner. You order it at the front desk and bring it back yourself, but it was a great suggestion. If I have friends who want to stay in Karuizawa again, this is a Hotel I would recommend.

I had stayed here with a friend before and remembered it fondly, so this time I stayed with my husband. When making the Reservation, I requested a specific Room type, and they accommodated my request exactly, which helped us create wonderful memories. Even my husband, who doesn’t like vegetables, loved the restaurant where the vegetables are truly delicious. I was genuinely impressed by how good they were. The key to the private bath was broken, but they promptly switched us to another bath. It’s a favorite Hotel with excellent value for money, and we definitely want to stay again.