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We enjoyed apple pie and royal milk tea at the café, cocktails at the bar, and finally dinner at the restaurant. And to top it off, an Onsen we could soak in anytime. Off-season Karuizawa was quiet and peaceful, and my heart, body, and stomach were all happily satisfied. Thank yo

The course meal accompanied by live cello music was exceptional. The breakfast buffet also had high quality, featuring roast beef, roast pork, smoked salmon, smoked chicken, Camembert cheese, pickled vegetables—everything I love—and I was very satisfied. At Cypress Resort Hot

The entire Hotel was very clean and comfortable. The Onsen was not too hot, just the right temperature, allowing us to relax. The shower booth was very spacious and had a sense of cleanliness. The scent of the shampoo and conditioner was so pleasant that I ended up purchasing t

Of course, we were fully satisfied with the delicious cuisine, sommelier-recommended wine, and birthday cake. The thoughtful gestures from the staff, including a birthday message card, made us appreciate this Hotel even more. The lighting of the giant Christmas tree was also a

At the restaurant, we enjoyed dinner while admiring the beautifully lit trees. Every dish was excellent in both taste and presentation, and although we chose the half dinner option, we were very satisfied. It was a weekday and not crowded, but we received heartfelt hospitality fr

The tatami Room was spacious, very clean, and truly impressive. The green scenery visible from the window was also stunning and highly satisfying. The breakfast buffet was delicious, featuring vegetables from Nagano Prefecture. The large public bath was also very satisfying

The dinner's birthday plate and the Room decorations were truly wonderful, making the birthday surprise a great success. I was deeply moved by the hospitality that exceeded my expectations. My friend was very happy, and I’m glad we chose to stay at this Hotel! Thank you so much!

Overall, it was nearly perfect; however, since the North Wing and the main building with the restaurant are slightly apart, it might feel inconvenient during bad weather—hence one point deducted. Still, I enjoyed it so much that I’ve already made a reservation for the autumn foli

It has a small entrance where cars cannot stop at the front door, and it is not a large Hotel that can offer a grand welcome, but it is wonderful. The cuisine, in particular, is excellent. I have stayed at various luxury Resort Hotels, but this place seems like one I would return

The Room, cuisine, Facility, and service are all exceptional every time. The meals and allergy accommodations are handled with great care, allowing us to enjoy a truly comfortable and happy stay at the Hotel. The staff members are incredibly kind to both us and our dog, making ou

Both the balcony and the Room, with two beds each, delighted both humans and our dog. The entire Hotel exuded a welcoming atmosphere for dogs, and the meals were delicious, with cute dog-shaped carrots that were truly impressive. Complimentary ramen, ice cream, and consommé soup

We enjoyed dinner via room service while watching the WBC, and it was wonderful to gather around the table on the tatami together as a family. The food was delicious and we were very satisfied. We also received a celebratory cake, and our surprise went perfectly. It became a trip

It is a pity that Buildings 1, 2, and 3 are on separate plots, so you need to walk along the sidewalk of the main road. The restaurant serves excellent food and is definitely worth using. Since the shower area in the Room is inside the bedroom, I thought a glass partition wou

The entire facility was clean and comfortable to stay in. For dinner, we were contacted in advance about an earlier time slot becoming available from our originally late reservation time, which allowed our child to stay awake without falling asleep—thank you for your thoughtful c

It was truly an amazing experience. The staff worked with us multiple times beforehand to plan a surprise, and their attention to detail was incredible. I've never experienced such exceptional hospitality before. Thank you for accommodating our requests with a smile! The staff

They upgraded our Room (perhaps because there was availability), and we were able to relax in a spacious Room, which was wonderful. Both dinner and breakfast were delicious. For breakfast I debated the French toast, but this time I chose an egg dish. Next time I would definitely

The staff's attentiveness was impressive. The food was delicious with generous portions! (The menu had three portion sizes clearly indicated for easy selection.) Everything from dishes to bread was exceptional; especially the vegetables were incredibly fresh and flavorful! Add

Although it was a design Hotel and we didn’t have high expectations, the room was very spacious and clean. The Hotel staff were extremely kind, offering free taxi arrangements and diapers for our dog. Even after check-out, they made coffee for us while waiting for the taxi to

This is my third visit, and the room with a massage chair remains very clean, while the spacious bathroom allowed for a relaxing time. The lawn in the dog run is well-maintained, making it a pleasant and dog-friendly accommodation. I would love to visit again when I come to Karui

The bathroom was also spacious, equipped with a washing area and chair, allowing for a very relaxing bath time. After running, I could stretch in the Japanese-style room, which made my stay truly comfortable. Thank you for your hospitality. I am planning to visit again at t