이사와 온천 × 웰컴 라운지에서 쉴 수 있는 숙소만족도 평가가 높은 호텔·료칸

The free-flowing, continuously fed Onsen was wonderfully abundant, and each private bath had a calm, relaxing atmosphere. The cuisine was perfect for wine lovers, with rare wines to match. The interior design—and the lamps placed throughout—were all beautifully chosen. Right in front of the Accommodation, there is a row of cherry trees along the riverbank; I can only imagine how stunning the view must be during cherry blossom season. I won’t wait until then—I will definitely return again soon. Thank you very much for your hospitality.

We stayed at this Ryokan for our last trip as a couple before the baby arrives. Since they offered a Maternity Plan, we chose that. They were very considerate about things like avoiding raw foods and caffeine, and they also prepared separate pajamas for me, so I was able to relax comfortably. In the entrance lobby, there was an all-you-can-drink corner with coffee and wine, as well as a station where you could bake frozen bread. This time we were too full from the meals to try it, but we’d like to use it next time! My husband really enjoyed it. The dining area was in semi-private rooms that felt almost fully private. They confirmed any foods we didn’t like in advance, so we could enjoy everything with peace of mind. All the flavors were excellent, and the tableware was beautiful as well. We were both impressed by the meal content. The tilefish takikomi rice in particular was outstanding. A Ryokan I can confidently recommend!

All staff members were courteous and attentive. The meals were thoughtfully prepared with enjoyable touches, and we could even have dessert in the lounge after dinner, which was very refreshing. The bath was a spacious unit bath, and since it can be filled with Onsen water, we were able to relax and enjoy the Onsen in our Room. We would like to stay again.

The Accommodation Fee was reasonably priced for this season, so I didn’t have high expectations, but it was a very good Ryokan that truly showed the strength of a long-established property. In particular, the meals were not an ordinary kaiseki course; we thoroughly enjoyed a delicious course centered on Koshu beef. It was a menu that left a stronger impression than standard kaiseki. All staff were friendly and consistently attentive in their service. I have stayed at several other Ryokan in Isawa, but I would definitely consider Tokiwa Hotel again on my next visit. As for the Onsen, I would have been able to relax even more if the open-air bath had been a bit larger, as it felt somewhat small. Regarding the Room, although it is an older Ryokan, everything was well maintained, and the bathroom areas were spotless and comfortable. Given the excellent value and reasonable Accommodation Fee, I have no complaints—it felt like the result of dedicated management efforts. Thank you very much.

Because our Room was on the 2nd floor, we were disappointed that we couldn’t see the koi in the pond. My wife is pregnant, and it was difficult because it was a long walk to the elevator. Not only in the garden but also around the open-air bath in the large public bath, many decorative stones were placed throughout, which made it very relaxing. I thought it was very rare to have an outdoor cold plunge bath for the sauna. Next time, we’d like to stay at the Ryokan longer and relax in the open-air bath.

Above all, the slope from the parking area into the Ryokan felt truly welcoming. At check-in, the staff spoke politely and with great hospitality, and they answered exactly what we needed right away—with a smile. Since it is run by Chateraise, the sweets and tea served on arrival were also wonderful. There was a wide variety of black teas as well.

We stayed here during summer vacation on a trip with our grandchild. After check-in, we first enjoyed beer and snacks in the lounge—more like light meals! Our grandchild happily ate them too. The service of having a magic show performed right in front of you was amazing! Our 3-year-old grandchild watched the magic with a big smile and looked so happy, which made us glad. Of course, it was a magic show that adults could also get completely absorbed in and enjoy. Dinner was also very delicious. The Onsen was wonderful as well. Done—we’ll definitely stay again at this Accommodation! It was an Accommodation we could truly enjoy for the first time in a while.

It was a beautiful Ryokan. Since the price was low, I wondered what it would be like, but it was very clean and a relaxing Accommodation.

This was my second stay. I first visited at the end of July. The Onsen and meals were wonderful, and above all, the front desk staff’s hospitality (especially a female staff member, Ms. A) was outstanding. I was truly impressed by their consistently warm smiles and courteous service, so I booked again right away. This time as well, the Onsen and meals were excellent! And Ms. A’s hospitality felt warmer than at any luxury Hotel—her smile was a perfect 10/10—and it made for a truly relaxing stay. Thank you very much! Also, right after check-in, there is complimentary coffee and shaved ice available in the lounge 24 hours a day. It’s a great perk not only for kids but for adults too, so don’t miss it! With the meals, the Onsen, and the staff’s hospitality… this is a cozy, home-like Accommodation where you can truly unwind at ease, so I definitely plan to return again soon!

The bath is very relaxing. The open-air bath is a comfortable size, and the greenery makes it pleasant as well. Breakfast was delicious—tuna and squid sashimi, grated yam, freshly cooked fried eggs, rice porridge, and “Ra-ho”—and I looked forward to it on the second morning too. Since I was traveling alone and staying two nights, I chose a Room without a bath to keep costs down, but if the price isn’t that much cheaper, I think I should have booked a standard Room instead. Because there is an Onsen, not having a bath wasn’t an issue, but the toilet bothered me. It seems a toilet unit was added into one corner of what looks like an enclosed veranda area by the window in the Japanese-style room. Since it’s so close to the room itself, it felt a bit uncomfortable. The TV also felt very small—about the size of a computer monitor. If it were dramatically cheaper than regular rooms, I might consider it again.

We stay here mainly for Arashi no Yu, and every time it’s one moving experience after another—thank you again for this visit. The table tennis & darts Room was a hidden gem, and the kids were thrilled! If I had one request, it would be to have some board games the kids can enjoy (even something like UNO) in the table tennis Room or at the front desk—then children wouldn’t get bored even during a Multiple Night Stay. In any case, thank you as always for another wonderful experience.

I always stay here when I’m in town for work. The large public bath is closed for cleaning from 1:00 to 5:00, but at other times you can use it as much as you like, which is perfect for relaxing after work or on days off. The staff are always friendly and helpful, so I can stay comfortably every time. I also personally like that you don’t need to wear shoes inside the building.

The Room was wonderful, the private open-air bath in the guest Room was amazing, and the food was delicious—we were completely satisfied. The staff were also very courteous, and we had a very comfortable stay. The spa was excellent too! If we have the chance, we would love to stay again!

The wine server, open-air bath, dinner, and breakfast—everything was perfect! The Room was clean, and I’d love to stay again!

We really enjoyed the many great services, such as a welcome cake, all-you-can-eat ice cream, and evening cocktail service—wonderful not only for children but also for women. The pillow height was just right, so I slept very well. Thank you very much for taking care of us during our stay.

We stayed here during Golden Week. First, we checked in at the front desk, and the male staff member’s guidance was very unhurried, polite, and easy to understand. His kind smile also left a great impression. Right after check-in, what caught our eye was a mountain of sweets, ice cream, and even an automatic pancake maker. My spouse and I both love alcohol, so we headed straight for the drinks corner without even looking at the snacks! They had a full selection including beer, champagne, wine, and shochu, and we enjoyed them along with homemade cream cheese. Dinner also included shabu-shabu and crab. The crab was small but sweet, and the shabu-shabu came with both beef and pork—both were delicious. The ponzu sauce was especially tasty (is it homemade?). We were told we could bring drinks back to our Room after dinner as well, so after bathing we brought some along and enjoyed them. They also lend out games, so we borrowed a nostalgic Famicom and had a lot of fun in our Room. This Accommodation was perfect for us as a couple—we truly enjoyed our stay. We would definitely like to visit again.