이사와 온천 × 만족도 평가가 높은 호텔·료칸

The free-flowing, continuously fed Onsen was wonderfully abundant, and each private bath had a calm, relaxing atmosphere. The cuisine was perfect for wine lovers, with rare wines to match. The interior design—and the lamps placed throughout—were all beautifully chosen. Right in front of the Accommodation, there is a row of cherry trees along the riverbank; I can only imagine how stunning the view must be during cherry blossom season. I won’t wait until then—I will definitely return again soon. Thank you very much for your hospitality.

All the staff were incredibly kind! The Room was spacious, spotlessly clean, and very comfortable. We had a Multiple Night Stay, and the dinner menu changed on the second night (even for kids!), and the main meat dish was especially delicious. Since we travel with children, we’ve often stayed at Accommodations with buffet-style dinners lately, but at this Accommodation our child enjoyed the food so much that they ate a lot, which was great. There are lovely vineyards and a houtou restaurant nearby, so we could enjoy the area as well. We also used the Hotel pool, and even without a car our family had plenty to do. It was also nice that towels were always available in the large public bath. There’s a convenience store just a short walk from the Hotel, which is very handy. A wonderful Hotel that’s very welcoming for families with children!

All staff members were courteous and attentive. The meals were thoughtfully prepared with enjoyable touches, and we could even have dessert in the lounge after dinner, which was very refreshing. The bath was a spacious unit bath, and since it can be filled with Onsen water, we were able to relax and enjoy the Onsen in our Room. We would like to stay again.

This is a wonderful Ryokan that moves me every time I visit. The Room, baths, cuisine, the staff’s smiles, and the overall atmosphere throughout the property are all exceptional, and time seems to slow down. Both the fresh enthusiasm of the younger staff and the understated attentiveness of the experienced staff naturally bring a smile. The welcome service includes soft drinks as well as wine—and that wine is surprisingly delicious. Breakfast also comes with a choice of drinks; the 100% peach juice is pure peach—peach! peach! peach!—and absolutely worth trying at least once. And the cuisine is outstanding. Though the chef is young, everything—from seasonal menus and presentation to masterful use of dashi—is superb. The creativity is remarkable, and the expressive artistry of each dish (including the tableware) is truly next level. The view from the open-air bath in our Room—sunlit green trees against a blue sky—was beautiful, and soaking in an open-air bath during a sudden downpour was an experience with its own special charm. This is a lovely kappo-style Ryokan that soothes me every time I stay. Having visited in spring and summer, I would love to return in autumn next time.

I chose this Accommodation for its free-flowing Onsen, and when I actually visited, I was truly impressed to see the hot water gushing out in abundance. There are two baths, Kaki-no-Yu and Momo-no-Yu, with Kaki-no-Yu being more spacious. At the entrance to the open-air bath at Momo-no-Yu, stones are laid out underfoot, giving a stimulating sensation on the soles of your feet that felt pleasantly painful. The meals were also delicious, with some dishes clearly prepared with great care. Our Room was on the third floor, and I wished there had been an elevator—but perhaps it was good exercise instead.

We were completely satisfied with everything! We stayed as three generations of our family. We were told it was a connected two-room Room, but it was actually three rooms. The entryway to the Room was very spacious, and everything was kept extremely clean and tidy. I had seen in a Review that the building is old, but for someone from the Showa era like me, it really made me feel like I had come to an Onsen town, which I loved. Every dish was carefully prepared, and we enjoyed our meal while looking through the menu item by item. The flavors were refined and wonderful. It was my first time trying banana tempura! The breakfast buffet also had more than enough variety! All of the staff were cheerful and excellent in their service. It became a truly memorable stay. We would love to stay again.

Great value for the price, and the meals were very satisfying.

The Accommodation Fee was reasonably priced for this season, so I didn’t have high expectations, but it was a very good Ryokan that truly showed the strength of a long-established property. In particular, the meals were not an ordinary kaiseki course; we thoroughly enjoyed a delicious course centered on Koshu beef. It was a menu that left a stronger impression than standard kaiseki. All staff were friendly and consistently attentive in their service. I have stayed at several other Ryokan in Isawa, but I would definitely consider Tokiwa Hotel again on my next visit. As for the Onsen, I would have been able to relax even more if the open-air bath had been a bit larger, as it felt somewhat small. Regarding the Room, although it is an older Ryokan, everything was well maintained, and the bathroom areas were spotless and comfortable. Given the excellent value and reasonable Accommodation Fee, I have no complaints—it felt like the result of dedicated management efforts. Thank you very much.

Thank you very much for your hospitality. This was our first family trip since losing our beloved dog, and we traveled with my elderly parents who have difficulty walking. I thought it might feel a bit sad, but everyone was so kind and had such wonderful smiles that it became a truly enjoyable trip! Our dog’s name was also Fuji, so it felt like we were meant to be here. My parents were also happy that, thanks to the walking support cart, they could choose their own dishes at the buffet. Every dish was amazing—beautifully presented and delicious. The meat was tender as well, and everyone loved it. We also enjoyed the water bar, the old-fashioned game arcade, and the souvenir shop! The bath was spacious and great, but there weren’t many handrails, so my mother seemed a little uneasy. Still, it felt wonderful. The Room was of course clean and very comfortable. We went to the pool area to take photos, and I thought it was a pleasant place for a walk. We would definitely like to stay again. Thank you very much.

Because our Room was on the 2nd floor, we were disappointed that we couldn’t see the koi in the pond. My wife is pregnant, and it was difficult because it was a long walk to the elevator. Not only in the garden but also around the open-air bath in the large public bath, many decorative stones were placed throughout, which made it very relaxing. I thought it was very rare to have an outdoor cold plunge bath for the sauna. Next time, we’d like to stay at the Ryokan longer and relax in the open-air bath.

The staff’s hospitality was excellent, and employee training is thorough. The building itself is not new, but it has been renovated throughout. The food was also delicious. The rates are reasonable, and it’s a Hotel I would like to stay at again.

Onsen water even came out of the bath in our Room—how unusual. The food was also very delicious. The freshly made rolled omelet at breakfast was served hot and tasted great. Since we were on a Multiple Night Stay, I was surprised that we were served salt-baked sea bream. There were three baths in total. Thanks to the Onsen, my skin felt smooth. However, it was hard to see your footing in the open-air bath, and the stairs felt scary. The Room is a bit old, so the tatami floors creaked. The welcome drinks were wine and orange juice. We took some sweets (Chateraise baked treats) back to the Room and enjoyed them slowly. Tea and coffee were set up by the stairs so you could drink them in your Room, and we could have as much as we wanted without hesitation. It’s a place where you can relax in your Room at ease. All of the staff were kind, so it’s somewhere I’d like to visit again. Thank you very much.

This is a wonderful Accommodation filled with various nostalgic items that evoke the Showa era. The meals are delicious, but younger guests may find the portions a bit small. I didn’t use the in-Room bath, but it is said to be an Onsen. The open-air bath and the large public bath are separated, but both are clean hinoki baths. Amenities are minimal, but it wasn’t a problem. It’s a great Accommodation that makes you want to come back.

It was worth more than the price. We relaxed as a couple in the Onsen and were very satisfied with the delicious meals. Even my big-eating husband left completely full. The Facility is old, but the garden is beautiful, and we saw a family feeding the koi. The women’s bath is small, so we would be happy if you could rotate it between men and women.

The Room has tatami mats, so you can lie down and relax—very satisfying. The bath is also spacious, so you can soak at your leisure—very satisfying. The meals were filling as well—very satisfying. All the staff were friendly and approachable—very satisfying overall. One note: for the dinner buffet’s kamameshi (rice cooked in an iron pot), it’s best to make one pot for 2–3 people. Our family had a very hard time finishing it.

It was a beautiful Ryokan. Since the price was low, I wondered what it would be like, but it was very clean and a relaxing Accommodation.

This was my second stay. I first visited at the end of July. The Onsen and meals were wonderful, and above all, the front desk staff’s hospitality (especially a female staff member, Ms. A) was outstanding. I was truly impressed by their consistently warm smiles and courteous service, so I booked again right away. This time as well, the Onsen and meals were excellent! And Ms. A’s hospitality felt warmer than at any luxury Hotel—her smile was a perfect 10/10—and it made for a truly relaxing stay. Thank you very much! Also, right after check-in, there is complimentary coffee and shaved ice available in the lounge 24 hours a day. It’s a great perk not only for kids but for adults too, so don’t miss it! With the meals, the Onsen, and the staff’s hospitality… this is a cozy, home-like Accommodation where you can truly unwind at ease, so I definitely plan to return again soon!

We traveled as three seniors and were worried about finding yukata that fit, but a wide range of sizes down to small ones was available, which was very helpful. The Room was also spacious, which made things easier for those with weak legs and hips. If possible, we felt that higher-backed floor chairs would be more comfortable. We appreciate your consideration in making it easy to get to the bath and dining area. Thank you very much.

I made a last-minute Reservation to take part in a cycling event held in Fujiyoshida City. At check-in, I was charged a Hot Spring Tax of 150 yen separately from the amount paid in advance. The building and Facility are a bit old, but everything was well cleaned and I had a comfortable stay. Nearby, there is a Seven-Eleven convenience store as well as a highly rated houtou noodle restaurant. I would be happy to stay here again if I have the chance.

The Room, toilet, and bathroom are spotless. Ideal for business stays. I’m a repeat guest.