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The cherry blossoms in the hotel garden beautifully complement Mount Fuji, and the view from the window is truly stunning. The onsen public bath and guest rooms are consistently well-maintained, providing a comfortable stay. I always enjoy local Yamanashi wine from the server a

This was probably my third stay, the first in 7 or 8 years. It’s a wonderfully comfortable space with a rare tropical vibe for a Ryokan in Lake Kawaguchi, and a great blend of Japanese and Western Hotel-style design. The open-air Onsen bath feels almost like an infinity pool, wit

The room was thoroughly cleaned, and we had a very pleasant stay. The temperature of the private open-air bath in the guest room was just right, allowing us to relax greatly. For dinner, we opted for a buffet since we had children with us, and they were delighted and fully satisf

French toast freshly grilled on an iron plate, paired with aromatic coffee for complete satisfaction. The staff's attentive table service is impeccable. Next time, I’ll try dinner too! Both ingredients and techniques are of very high quality—looking forward to it! I had a quiet a

It also happened to be my dog’s birthday, and they gifted us a small cake for dogs along with an anniversary photo—thank you very much. Thank you to all the staff for their kind and attentive service. They were also very friendly with our dogs. This is a Facility I would like to

Both my partner and I loved having a Japanese-style tatami room—we spent most of our time just relaxing on it. Soaking in your private open-air bath while looking out at Mt.Fuji , then having beer on terrace afterward—it truly feels like luxury. It felt like many guests were int

The view of Mount Fuji from the open-air bath in the Room was exceptional. From the reception to the restaurant and parking staff, the service was excellent, and I felt the high level of the staff, making my stay enjoyable. I am grateful for the wonderful trip and would love to v

The result was a very satisfying accommodation experience. At check-in, we were warmly welcomed by many staff members. The entire hotel was clean and comfortable. The meals were beautifully presented with fine details, and both the taste and portions were highly satisfying.

Above all, even when simply heading to restrooms at the restaurant, every staff member’s warm attentiveness made me feel truly welcomed by an outstanding team. I’m so happy to have found my favorite Accommodation ever. Since we visited in midwinter, I definitely want to return ag

The welcome drink is an incredibly delicious grape juice, said to be quite rare. The Room features high ceilings and large windows, offering a sense of openness that is simply perfect. The balcony's open-air bath is also beautifully maintained. Dinner was delightful with pl

We stayed as a family of four and had an amazing time enjoying the spacious private area (including our dog) within the property. Highlights included BBQs with the Brio1King Grill (both indoors and poolside), a sauna, an outdoor jacuzzi bath, and endless fun in the pool. The kids

The wine we received as a Diamond member benefit was incredibly delicious. Also, there was a Staub pot, so we were happy to cook delicious meals! It was a pity that the BBQ outside ended in just 15 minutes due to insects, but we'll try again next time! There is a TV in the room,

We stayed as a family of seven for our summer vacation. The view of Mt. Fuji from the Room was amazing. The Room and tableware were spotless—nothing to complain about. When the vending machine didn’t return change, the staff responded very quickly and courteously. We’d love to st

Stayed with a family of four and one dog. The view from the terrace was nothing but lush greenery, and we could fully enjoy a perfect resort atmosphere. Breakfast on the terrace while listening to birds and insects was incredibly soothing. The garden was also spacious, and we wer