하코네코 온천 · 후지산 온천 × 반려동물 동반 숙소만족도 평가가 높은 호텔·료칸

The Hotel's services allowed us to have private and luxurious moments together. We enjoyed unlimited karaoke and billiards, while our dog ran freely in the spacious garden. For meals, we savored shabu-shabu made with the finest ingredients, and the dessert—a long éclair—was imp

This was our second stay. We returned because we were very satisfied last time. This time as well, we were able to relax with our two dogs while enjoying delicious meals and the Onsen. I could soak in the Onsen at a leisurely pace, and it was truly soothing both physically and me

A stroller for our dog was provided at the restaurant, and our dog seemed very happy, which made us very pleased. We had requested a birthday plate, and a very cute plate and board were prepared, creating a memorable experience. The Onsen, dog run, and yoga class with our dog

Even while the owner was taking a bath, the glass door allowed our dog to check in on us frequently and feel at ease. Being able to spend time together without ever losing sight of each other gave us peace of mind as well. The amenities were excellent too, featuring POLA lotio

The staff’s greetings are outstanding. The Facility and Rooms are frequently renovated, so everything is spotless. The dinner and breakfast venues also feel fresh, and you can really see the ongoing effort to keep updating the menu, interior design, and even the lighting. The food is stylish with a wide variety of dishes. The dessert corner at dinner is especially delicious, with baked sweets and cakes made using various fruits. Personally, I was happy to see blueberries on the buffet given the season. Marriott never disappoints wherever you stay in Japan or abroad, but Yamanakako was particularly memorable!

Stayed with a family of four and one dog. The view from the terrace was nothing but lush greenery, and we could fully enjoy a perfect resort atmosphere. Breakfast on the terrace while listening to birds and insects was incredibly soothing. The garden was also spacious, and we wer

We traveled all the way from Kansai! The area is surrounded by abundant nature, offering a cool and surreal experience. The interior was impeccably clean, providing a wonderful space to relax! Lake Kawaguchi is nearby, and on clear days you can enjoy views of Mt. Fuji—though unfortunately, we missed that this time. We hope to visit again on a sunny day! It’s definitely a place we’d love to return to!

We stayed here with our dog. The Facility was clean, and it was great that dog supplies were provided. The kitchen was also convenient, with everything we needed. This is a Facility we would like to use again.

Seven of us, former high school classmates, stayed here for our reunion trip. Our criteria for choosing an Accommodation were: being able to chat without worrying about noise, having a bed for each person, cleanliness, available cooking utensils, and an outdoor smoking area. After staying here, everything exceeded our expectations and we were completely satisfied. It was a wonderfully fun and relaxing reunion trip—thank you so much. Check-in and check-out are done at a different location, but the staff member who assisted us was very friendly. Unfortunately the weather was bad and we couldn’t see Mt. Fuji this time, but we’d love to stay again. Highly recommended for groups traveling together!

We stayed with 5 adults, 4 children, and 2 dogs, and the place was so spacious that even with a large group we were able to spend our time comfortably without any inconvenience. We also had unlimited access to the large public bath, and since it was just our group, we could relax and enjoy ourselves freely. We used the Shuttle Service to the Hotel due to the snow, and the staff were very kind. We would love to stay again when traveling around Yamanashi. There were toys for the children as well, so they never got bored and were very satisfied. The dogs also had an easy time walking since everything was carpeted, and they happily ran around! We had a beautiful view of Mt. Fuji too—it made for an amazing trip. Thank you very much!!

The Facility is new, clean, and comfortable, making for a pleasant stay.

The meals were simply the best. The homemade pizza and tart are a must-try. Heating appliances are installed in all rooms, so there was no trouble keeping warm. Additionally, there are clothes drying appliances, which were helpful for drying clothes wet from the heavy rain. I stayed with my pet. The availability of cages, food bowls, and toilet sheets was helpful. The staff were friendly and provided excellent hospitality, which was satisfying.

We stayed for one night with three families and our dog. Having three bedrooms was the deciding factor. The property was extremely clean and well maintained, and all the appliances were state-of-the-art… Every room, as well as the bathroom and kitchen, was spotless! When a place allows dogs, you usually have to accept a bit of wear or dirt, but we didn’t feel that at all—everything was so clean, and we had a very comfortable stay. For our toddler, the indoor swing, hammock, and slide were especially appealing—they played nonstop. The yard is also fenced in, so we could let the kids and our dog outside safely. The owner was very kind and pleasant, and also explained everything about the property. We were told you can see Mt. Fuji straight ahead from the window, but unfortunately it was cloudy so we couldn’t see it. We’d love to come back for another try.

An amazing location surrounded by breathtaking nature. In the morning, we took a walk with the kids through the great outdoors, spotting animal tracks and even wild squirrels and deer. It was a magnificent experience you can’t get in everyday life. What makes SANU special is being able to enjoy it all with peace of mind. From helpful communication before our Reservation to well-maintained Facilities and equipment, plus advance information about the surrounding area, there’s plenty of support to help you stay comfortably. Our whole family was able to enjoy this extraordinary experience with confidence.

The cottage is equipped with high-quality cooking utensils, making it easy to prepare delicious meals. Parking right next to the cottage made luggage transport very convenient. I would love to visit again in the summer!

This Hotel is highly recommended for anyone considering a stay around Lake Yamanaka near Mt. Fuji. What I appreciated most was the free Shuttle Service from the Fujisan-Yamanakako bus stop to the Hotel. It is available between 15:00 and 17:00, and being taken directly to the Hotel after getting off the bus made me feel very comfortable even on my first visit. If you plan to use it, be sure to make a Reservation in advance online or by phone. The location is also excellent, and Rooms on the Mt. Fuji side offer a stunning view of Mt. Fuji right from the window—truly a highlight. Being able to relax in your Room while enjoying that view feels special. All of the staff were very kind, and it was impressive how attentive and pleasant everyone was, regardless of nationality. The overall atmosphere was warm, and I felt at ease throughout my stay. Before staying, I had seen in a Review that “the shower room is a bit small,” which made me slightly concerned, but in reality it was a unit-bath style setup and personally felt like an appropriate size. It was easier to use than I expected, with no inconvenience at all. I also added meals on-site, and the eel course was excellent—I was very satisfied. There were plenty of dishes included, which was especially enjoyable for an eel lover like me. With great views, location, service, and dining all well balanced, this is a Hotel I would happily choose again.

Used by seven of us for a family trip during summer vacation. The view of Mt. Fuji from the Room was amazing. The Room and tableware were spotless—nothing to complain about. When the vending machine didn’t return change, the staff responded very quickly and politely. We’d love to stay again.

Although it was a short stay, the room was spacious and overall very clean, which made for a highly satisfying experience. It would be even better if the BBQ time could be extended! We had a wonderful time enjoying family togetherness. Thank you very much.

The maisonette-style room instantly lifted our spirits the moment we walked in. The view of Mt. Fuji from the bath was also spectacular. However, one thing: the cleaning wasn’t thorough. There was trash left on the balcony, and we even found potato snack crumbs under the cushion of the massage chair.