하코네코 온천 · 후지산 온천 × 고객 서비스 평가가 높은 호텔·료칸 - 2페이지

I stayed here the night before climbing Mt. Fuji. I considered a Hotel, but made a Reservation because the price was reasonable and breakfast and dinner were included. It was a comfortable place to relax, and the meals were delicious—I was very satisfied. Thank you very much for accommodating my preferred breakfast time on the morning of my climb. I would love to stay again.

The Facility is old, but parts have been renovated, so it wasn’t inconvenient. Anyway, dinner was as delicious as at a high-end traditional restaurant. The portions were generous—I felt like I could burst. Breakfast was also very good and not a buffet. However, the view was poor, and Lake Yamanaka couldn’t be seen from either the Room or the bath. If the trees were trimmed down, you’d be able to see it.

After descending from Mt. Fuji in heavy rain, the warm Onsen was incredibly soothing! They accommodated our unusual requests, and we truly felt their sincerity. The hoto for dinner was also absolutely delicious!! Both the international staff and the housekeeping team were kind and welcoming. There were many inbound guests, but I hope this place continues to thrive. When we consulted in advance, they also offered a Shuttle Service, which was a huge help. We like mid-scale hotels, and for us—focused mainly on sightseeing—this is the best value Accommodation! We had a very comfortable stay. Next time, I’d like to visit when the weather is clear enough to see Mt. Fuji.

We stayed as a family of five, and the hospitality was outstanding. Although they call it a welcome drink, the drink corner was available almost all day throughout our Hotel stay, and until dinner there was even unlimited sparkling wine. In addition to the dagashi (Japanese snack) buffet service and amenities such as lotion, they also offered rentals like a baby formula maker and board games—everything you could ask for. The manga corner wasn’t just about the number of volumes; it also had sofas and cozy hideaway-like spaces, so we spent blissful time there. There are sofa reading areas and kids’ spaces throughout the building, making it truly relaxing.\nThe breakfast and dinner buffets didn’t use luxury ingredients, but there were many delicious, well-thought-out dishes. Alcohol was also all-you-can-drink, and we could compare local sake varieties. The kids-only buffet area and automatic pancake oven were fun, and we also enjoyed local specialties such as hoto hot pot and Fujinomiya yakisoba.\nThere were many international guests as well, but plenty of multilingual signs were posted around the Hotel, and everyone followed Japanese manners, so there was no stress at all.\nBecause the building has some age to it, it had a Showa-retro feel; however, Facility such as the toilets were updated to modern models, so it didn’t bother us at all for a family trip.\nWe would love to come again with our whole family.

Stayed with a family of four and one dog. The view from the terrace was nothing but lush greenery, and we could truly enjoy a perfect resort atmosphere. Breakfast on the terrace while listening to birds and insects was incredibly soothing. The garden was spacious, and we were able to play badminton and other games with the kids. The amenities felt thoughtfully selected to include only what’s necessary, which left a great impression. There were washrooms on both the first and second floors, with two hair dryers provided. A washer-dryer and detergent were also available, so we had no inconveniences at all. If I had to mention one thing, as others have noted, the sauna temperature is low so it may feel a bit underwhelming—but considering various factors, I can understand why it’s set up that way. The disposable slippers were nice, and everything was thoroughly cleaned down to every corner—exactly what you’d expect from Rakuten STAY Villa. There is a large nature park across the street where dogs are allowed, so morning walks were very pleasant. Dog supplies are somewhat limited: a few pee pads, two types of food bowls, wet wipes, and something like plastic bags for picking up waste are provided. There wasn’t a dedicated trash bin for dog waste, so we ended up throwing used pee pads into the kitchen trash bin; it would have been nice to have one for dogs. Our whole family agreed that we’d love to stay here again next year.

We traveled all the way from Kansai! The area is surrounded by abundant nature, offering a cool and surreal experience. The interior was impeccably clean, providing a wonderful space to relax! Lake Kawaguchi is nearby, and on clear days you can enjoy views of Mt. Fuji—though unfortunately, we missed that this time. We hope to visit again on a sunny day! It’s definitely a place we’d love to return to!

This villa is run by a couple, and they were both very welcoming. Everything was clean, and we had a very comfortable stay. You can’t see Mt. Fuji from the Room, but from the terrace in the backyard you can enjoy a panoramic view of Mt. Fuji in all its grandeur. We had dinner at the adjacent restaurant run by the same couple; every dish was high quality and we were very satisfied.

We stayed here with our dog. The Facility was clean, and it was great that dog supplies were provided. The kitchen was also convenient, with everything we needed. This is a Facility we would like to use again.

Our family of three stayed here with two Toy Poodles. As many other guests have written, the property itself is wonderful, but what we appreciated most was being able to stay with our dogs without feeling hesitant or out of place. At check-in, the manager and his wife explained the facilities; they were both very friendly and kindly told us in detail, “Don’t worry,” including what to do if our dogs had an accident. The entire building is covered with carpet tiles, which also seemed very easy for our dogs to walk on. We truly felt that dogs are welcomed here as valued guests. Although it was a short stay, both our family and our dogs were able to relax completely without any stress. Next time, we hope to visit with a friend’s family as well. As long as things continue as they are now, we will definitely return. We sincerely hope Yamanakako House will be around for many years to come.

The cottage is equipped with high-quality cooking utensils, making it easy to prepare delicious meals. Parking right next to the cottage made luggage transport very convenient. I would love to visit again in the summer!

Although it’s an older building, it was very clean and well maintained. Best of all, the view of Mt. Fuji is spectacular! The service was excellent, and thank you for your thoughtful hospitality. We’ll be back!

I stayed here the day before the Yamanakako Marathon. I had a comfortable stay, and the bath was especially nice. Next year, I’d like to book a Multiple Night Stay.

The Facility is new, clean, and comfortable, making for a pleasant stay.

The meals were simply the best. The homemade pizza and tart are a must-try. Heating appliances are installed in all rooms, so there was no trouble keeping warm. Additionally, there are clothes drying appliances, which were helpful for drying clothes wet from the heavy rain. I stayed with my pet. The availability of cages, food bowls, and toilet sheets was helpful. The staff were friendly and provided excellent hospitality, which was satisfying.

Although it was a short stay, the room was spacious and overall very clean, which made for a highly satisfying experience. It would be even better if the BBQ time could be extended! We had a wonderful time enjoying family togetherness. Thank you very much.

We had an amazing time surrounded by peaceful nature. The interior was clean and spacious, making it easy to relax, and it was very helpful that so many essentials were provided! Our dog also loved playing in the fluffy grass garden and had a great time. Thank you for such a wonderfully happy stay!!

Since I made the Reservation at the last minute, I stayed just for an overnight stop. There was an issue at the front desk because my Reservation wasn’t on the list, but I was later told it had been found. It seemed to be a Ryokan that used to be a former public lodge. The Room size and bath size were just right, and the kids were happy. Despite the hiccup, the proprietress was friendly and easy to talk to, so we had a comfortable stay. I was concerned there wasn’t a hair dryer in the bath area, but one is available to borrow, so it wasn’t a problem. The view of Mt. Fuji from the window was absolutely beautiful. It was only one night, but it was a fun trip. Thank you very much.