하코네코 온천 · 후지산 온천 × 식사의 평가가 높은 호텔·료칸 - 2페이지

We stayed here for a family trip. We have a small child and caused you some trouble in various ways, but the hostess always helped us with a smile. Not only the barbecue Facility, but also the well-maintained garden, the interior, and the delicious coffee—everything showed such thoughtful care, and we were truly impressed. Enjoying the chef’s delicious pizza and an abundant barbecue platter while looking out at Mt. Fuji was amazing. Thank you for an unforgettable experience.

After descending from Mt. Fuji in heavy rain, the warm Onsen was incredibly soothing! They accommodated our unusual requests, and we truly felt their sincerity. The hoto for dinner was also absolutely delicious!! Both the international staff and the housekeeping team were kind and welcoming. There were many inbound guests, but I hope this place continues to thrive. When we consulted in advance, they also offered a Shuttle Service, which was a huge help. We like mid-scale hotels, and for us—focused mainly on sightseeing—this is the best value Accommodation! We had a very comfortable stay. Next time, I’d like to visit when the weather is clear enough to see Mt. Fuji.

My child wanted to see Mt. Fuji, so we chose this place because you can enjoy a spectacular view of Mt. Fuji even from the Room. Unfortunately, it was cloudy and we could only see Mt. Fuji on the morning of the second day, but we were happy to catch even a glimpse—it made the trip from Osaka worthwhile, and the kids were delighted. Just like the Reviews said, it was a very clean and lovely Room, with stylish amenity sets, complimentary drinks and chiffon cake, and all of the staff were friendly and kind—our whole family loved it so much that we’d like to come back every year. We ate on the terrace while looking at Mt. Fuji, and enjoyed fireworks at night—our children made wonderful summer vacation memories.

Stayed with a family of four and one dog. The view from the terrace was nothing but lush greenery, and we could truly enjoy a perfect resort atmosphere. Breakfast on the terrace while listening to birds and insects was incredibly soothing. The garden was spacious, and we were able to play badminton and other games with the kids. The amenities felt thoughtfully selected to include only what’s necessary, which left a great impression. There were washrooms on both the first and second floors, with two hair dryers provided. A washer-dryer and detergent were also available, so we had no inconveniences at all. If I had to mention one thing, as others have noted, the sauna temperature is low so it may feel a bit underwhelming—but considering various factors, I can understand why it’s set up that way. The disposable slippers were nice, and everything was thoroughly cleaned down to every corner—exactly what you’d expect from Rakuten STAY Villa. There is a large nature park across the street where dogs are allowed, so morning walks were very pleasant. Dog supplies are somewhat limited: a few pee pads, two types of food bowls, wet wipes, and something like plastic bags for picking up waste are provided. There wasn’t a dedicated trash bin for dog waste, so we ended up throwing used pee pads into the kitchen trash bin; it would have been nice to have one for dogs. Our whole family agreed that we’d love to stay here again next year.

We traveled all the way from Kansai! The area is surrounded by abundant nature, offering a cool and surreal experience. The interior was impeccably clean, providing a wonderful space to relax! Lake Kawaguchi is nearby, and on clear days you can enjoy views of Mt. Fuji—though unfortunately, we missed that this time. We hope to visit again on a sunny day! It’s definitely a place we’d love to return to!

I stayed here the night before climbing Mt. Fuji. I considered a Hotel, but made a Reservation because the price was reasonable and breakfast and dinner were included. It was a comfortable place to relax, and the meals were delicious—I was very satisfied. Thank you very much for accommodating my preferred breakfast time on the morning of my climb. I would love to stay again.

This villa is run by a couple, and they were both very welcoming. Everything was clean, and we had a very comfortable stay. You can’t see Mt. Fuji from the Room, but from the terrace in the backyard you can enjoy a panoramic view of Mt. Fuji in all its grandeur. We had dinner at the adjacent restaurant run by the same couple; every dish was high quality and we were very satisfied.

The exterior feels a bit dated, but the room itself didn’t bother me. It seemed to be well cleaned. Shampoo, conditioner, body soap, and a hair dryer were provided, but it was disappointing that skincare items (such as lotion) cost extra. Overall, it’s comparable to a typical business hotel with no major issues. The room had a refrigerator, TV, air conditioning, and an electric kettle, so I stayed comfortably. Complimentary bottled water was also provided. This stay was for visiting Fuji-Q Highland; it’s about a 5-minute drive away, which was very convenient. Thank you.

We stayed here with our dog. The Facility was clean, and it was great that dog supplies were provided. The kitchen was also convenient, with everything we needed. This is a Facility we would like to use again.

Thank you very much for your hospitality the other day. I truly appreciate your kindness, including adding breakfast for us at short notice at check-in and all the other thoughtful help. Regarding an incident in the bath (likely involving an inbound guest), someone left the shower running, left foam on the floor, and kept the door to the open-air bath open. It also seemed that someone wore off with another person’s slippers, so I think it would be helpful to provide guests with a written notice at check-in explaining proper bath etiquette. (As for slippers, attaching numbered clips or clothespins could solve this.) This was an Accommodation where I would love to stay again, so I hope to visit again in the future. Thank you for your continued support.

All staff were very kind, and I had a pleasant stay from check-in to check-out. The Room was clean and comfortable, and I was impressed by the thoughtful attention to detail. This stay became a wonderful memory. If I have the opportunity, I would definitely like to stay again.

I chose your Facility for relaxation after climbing Mount Fuji. The private and well-equipped space allowed me to fully enjoy my stay! The meals were also extremely delicious.

The cottage is equipped with high-quality cooking utensils, making it easy to prepare delicious meals. Parking right next to the cottage made luggage transport very convenient. I would love to visit again in the summer!

Every early December, we always stay here for smelt fishing at Lake Yamanaka. The Room has been renovated and is clean, and above all, the dinner is hearty and very delicious. The coffee sticks and tea available on each floor are helpful. We will come back again next year!

The meals were simply the best. The homemade pizza and tart are a must-try. Heating appliances are installed in all rooms, so there was no trouble keeping warm. Additionally, there are clothes drying appliances, which were helpful for drying clothes wet from the heavy rain. I stayed with my pet. The availability of cages, food bowls, and toilet sheets was helpful. The staff were friendly and provided excellent hospitality, which was satisfying.

We had an amazing time surrounded by peaceful nature. The interior was clean and spacious, making it easy to relax, and it was very helpful that so many essentials were provided! Our dog also loved playing in the fluffy grass garden and had a great time. Thank you for such a wonderfully happy stay!!

I planned a trip on short notice and looked for accommodation while keeping costs as low as possible. The only drawback was that the room did not have a private bathroom or toilet, but it was not a major issue. Since the price was low, I did not have high expectations for the meals, but I was pleasantly surprised in a good way. Both breakfast and dinner had plenty of variety and were very delicious, leaving me completely satisfied. It is an accommodation I would love to stay at again when visiting the area.

Used by seven of us for a family trip during summer vacation. The view of Mt. Fuji from the Room was amazing. The Room and tableware were spotless—nothing to complain about. When the vending machine didn’t return change, the staff responded very quickly and politely. We’d love to stay again.

This Hotel is highly recommended for anyone considering a stay around Lake Yamanaka near Mt. Fuji. What I appreciated most was the free Shuttle Service from the Fujisan-Yamanakako bus stop to the Hotel. It is available between 15:00 and 17:00, and being taken directly to the Hotel after getting off the bus made me feel very comfortable even on my first visit. If you plan to use it, be sure to make a Reservation in advance online or by phone. The location is also excellent, and Rooms on the Mt. Fuji side offer a stunning view of Mt. Fuji right from the window—truly a highlight. Being able to relax in your Room while enjoying that view feels special. All of the staff were very kind, and it was impressive how attentive and pleasant everyone was, regardless of nationality. The overall atmosphere was warm, and I felt at ease throughout my stay. Before staying, I had seen in a Review that “the shower room is a bit small,” which made me slightly concerned, but in reality it was a unit-bath style setup and personally felt like an appropriate size. It was easier to use than I expected, with no inconvenience at all. I also added meals on-site, and the eel course was excellent—I was very satisfied. There were plenty of dishes included, which was especially enjoyable for an eel lover like me. With great views, location, service, and dining all well balanced, this is a Hotel I would happily choose again.

The staff were very friendly and helpful. I was especially pleased with the polite and kind service from the international staff members.