하코네코 온천 · 후지산 온천 × 만족도 평가가 높은 호텔·료칸

It was a wonderful villa. Mount Fuji was right in front of us, and we could see it clearly thanks to the great weather! The meals were all delicious, and we were very satisfied! We brought our dog along, and they had so much fun playing around. We would love to stay here again. Thank you very much!

A lot has happened recently, and my husband took the lead and worked hard through it all. Now that things have finally settled down, we chose to stay here so he—and our dogs—could relax and enjoy some carefree time together. My husband said he was happy to experience something out of the ordinary again after a long time! The food was delicious, and we were truly satisfied with everything, including the Hotel staff’s hospitality and their thoughtful care for our dogs. Thank you very much for giving us such a wonderful time!

Our family stayed for one night. The Room was very spacious and comfortable. Dinner showed great attention to detail, and the wonderful dishes truly brought out the natural flavors of the ingredients. Both the fish and meat were grilled fresh on the spot, so everything was absolutely delicious. The breakfast delivered to our Room also highlighted the ingredients just like dinner, and it was outstanding in both presentation and taste. Above all, every staff member was kind and welcoming, and we had a truly wonderful time. Thank you very much.

We stayed as a group of four—my elderly parents, my sibling, and me—who usually live apart. My parents were especially pleased with the heartfelt hospitality. The meals were excellent; I particularly enjoyed the dessert. We will visit again.

We stayed at Hakone Regina last year and loved it, so we chose this property. We had made a Reservation in February for our dog’s birthday, but heavy snow prevented us from coming, so this visit was our second attempt. It was a trip with my daughter, grandchild, and our dog. In Hakone we had in-room dining, but here meals are served in the restaurant. During dinner, we were able to have our dog sit in one of the carts provided by Regina, and she behaved wonderfully. She normally doesn’t ride in a cart, but she ended up loving it! The food was delicious, and since my daughter’s and grandchild’s birthdays were coming up, we ordered a tart cake. We were able to celebrate their birthdays as well, which became a truly wonderful memory. We also received photos. We could relax comfortably in the Room, and since there is an Onsen bath in the Room as well, we enjoyed that at a leisurely pace. The dog run also felt almost private—maybe there weren’t many other dogs—so we had a great time. The wood chips are gentle on their paws. On the way home, there was a pool set up so we let our dog swim, and she was thrilled! The life jackets and blower were very helpful. She dried quickly with minimal stress. Compared with Hakone last year, some of the staff service felt a bit cold this time. Maybe it was because there were more guests or because dining is in the restaurant rather than in-room? It would have been nicer if they had spoken to the dogs a little more. Also at Hakone before, the mattress was very comfortable and helped relieve fatigue; later I contacted them and bought the same brand mattress (Serta). This time it seemed like a different mattress brand/model than before, which was slightly disappointing. Next time I’d like to stay at another Regina property again. Thank you for all your help!

We stayed here for my husband’s birthday trip. Our Room faced Mt. Fuji, and the view was amazing—we could see Mt. Fuji clearly even from the open-air bath. The meals also included Mt. Fuji-themed dishes, which we enjoyed with all five senses. There was a fireworks festival at Lake Kawaguchi, and the hotel prepared special seating on the rooftop so we could watch comfortably. We were also able to make a Reservation for a surprise birthday cake through the website, and it was served at our requested time. The service was excellent, and we would love to stay again.

As with last year, everything was outstanding—from the staff’s hospitality and the meals to the baths and all Facilities. It also coincided with the fireworks festival, which made for a truly happy time.

This was my first stay here. I have stayed at other Regina Resorts before, so I felt reassured, but this exceeded my expectations. From the warm welcome on arrival by car to the attentive check-in service, everything was handled with great care. I was a little worried that the standard Room might feel small, but it was well designed, compact, and very easy to use. The Italian dinner was delicious and left both my stomach and heart full. Breakfast was also satisfying, and the staff were thoughtful and wonderful throughout. I would definitely like to stay again.

Since my first stay around 2019, this has been my number one “Accommodation I want to return to.” Sometimes revisiting a wonderful Accommodation can be a little disappointing, but this time there was nothing like that at all—I was completely satisfied with every aspect of the stay once again. The Room had a natural interior with the warmth of wood and felt very comfortable, and the lobby was also a relaxing space surrounded by greenery. From the moment we arrived, it truly felt like an escape from everyday life. Above all, the dining was outstanding. Not only did everything taste amazing, but the presentation and overall experience made it exciting—wondering what would come next was part of the fun. Even my partner, who doesn’t often say “delicious,” was genuinely impressed by the meat dish. Along with the meat’s natural sweetness and rich flavor, the pairing with the sauce was excellent—we were still talking on our way home about how truly delicious it was. It didn’t just meet expectations; it reminded me all over again how special this Accommodation is. We would love to visit again.

A typhoon was approaching, so we couldn’t see Mt. Fuji clearly, but thanks to the Hotel’s attentive service, we had a very comfortable stay. Above all, being able to walk around the Hotel in loungewear and slippers like at an Onsen Facility was so convenient and relaxing. We also really enjoyed the late-night soba we’d been looking forward to—there were two varieties, and we were very satisfied. It made us want to stay at other La Vista properties again and build on that satisfaction even more.

It was a birthday trip to celebrate my friend. The cherry blossoms on the grounds were in full bloom, and the garden was beautifully maintained. Above all, the staff’s attentiveness was wonderful. We stayed in a Room on the Mt. Fuji side, and we were blessed with great weather, making it a truly happy trip. I would love to stay at Fuji View Hotel again.

The website highlighted the dining, and indeed both dinner and breakfast were as beautiful and delicious as expected. The service was attentive, making our stay very comfortable. The view from the terrace is well worth seeing, so don’t miss it.

We stayed here for a family trip. We have a small child and caused you some trouble in various ways, but the hostess always helped us with a smile. Not only the barbecue Facility, but also the well-maintained garden, the interior, and the delicious coffee—everything showed such thoughtful care, and we were truly impressed. Enjoying the chef’s delicious pizza and an abundant barbecue platter while looking out at Mt. Fuji was amazing. Thank you for an unforgettable experience.

Free Shuttle Service is available from Kawaguchiko Station. (Pickup requires a Reservation in advance; drop-off can be reserved at check-in.) Both the exterior and interior show their age, but the Room and other areas are well cleaned and kept tidy. The sink felt a bit dated. The Room key was delightfully nostalgic (laughs). I didn’t use the outdoor bath, so I can’t comment on it, but the Room I stayed in had a shower only. It seemed newly renovated and was very clean. (The provided shampoos include both DHC and Ichikami!) Lotion, emulsion, and makeup remover were POLA amenities. I ordered both dinner and breakfast; the portions were generous and everything was delicious! I really appreciated that it wasn’t buffet-style. Hot dishes were served hot. There is a laundry area; detergent costs 100 yen, but the drum washing machines are free to use! (There are two machines.) The staff’s service was excellent! So it felt more like a Ryokan than a Hotel. Thank you very much for your hospitality during my stay!

The staff provided courteous service, and we had a very comfortable stay. Dinner was especially delicious, and we were able to enjoy it at a relaxed pace in our Room. We visited to celebrate my daughter’s birthday, and after I mentioned it in advance, they kindly served a dessert with “Happy Birthday” chocolate on the plate and even prepared a wonderful gift—we were truly touched. The lounge was spacious, with a great selection of drinks and snacks, which we really enjoyed. The private lounge also had massage chairs, making it easy to unwind. We also enjoyed the large public bath area, including both the open-air bath and the indoor bath. From the rooftop public bath, we could see Mt. Fuji beautifully—it felt amazing. It was a lovely Accommodation full of thoughtful touches. Thank you very much for taking care of us.

The weather was great, and we had a clear view of Mt. Fuji. The meals were delicious, and we were very satisfied. It was disappointing that Fujiyama Onsen was closed.

The Hotel’s exterior and entrance had a retro Showa-era feel, but the Room was very clean and well maintained. The location is also convenient, with the ropeway and sightseeing boat pier within walking distance. After check-in, the welcome drinks were a nice touch—unlimited snacks, juice, and alcohol. Dinner was excellent as well, especially the crab and shabu-shabu meat. Many of the staff are from overseas, but everyone was energetic and pleasant. Noise from neighboring Rooms didn’t bother me, but there were a few loud door-slamming sounds from somewhere at night. However, it stopped after I went to bed and wasn’t an issue. I also want to apologize for the trouble I caused: after checking out, I went out briefly and started having strong heart palpitations, so I ended up leaving by car at the last minute. They were very kind and helpful, which I truly appreciated. Thank you very much. It’s a Hotel I would definitely like to stay at again.

The Room was spacious, and the views were wonderful from both the guest room and the large public bath. Above all, the location was excellent. I woke up just after 5 a.m. and took a walk to nearby Ubuyagasaki and the Kawaguchiko Ohashi Bridge. The scenery from there was truly beautiful, and it was a moment that made me genuinely glad I chose this Hotel.

The staff member who took care of us at dinner was so gracious and always smiling that it made us feel genuinely happy as well. As we were leaving, I told her that her service was wonderful and that she was like an actress, and she replied, “That’s the greatest joy for me.” I truly felt she put the guest first.

Everything was perfect. Thank you very much. I will use your service again.