이와무로 온천 × 만족도 평가가 높은 호텔·료칸

You’ll head toward the mountains on a narrow road that might make you wonder if there’s really a Ryokan up ahead. When we finally arrived, it felt like a hidden Accommodation—so exciting! The building was spotless and well maintained, and the staff were friendly, making it truly relaxing. The Onsen had a sulfur scent, and the meals—centered around fish—were delicious down to the pickles. I couldn’t stop going back for more rice! We made our next Reservation as soon as we arrived—it was that wonderful!

We visited on a family trip to celebrate my wife’s birthday. The parking lot in front of the main entrance was full, but we were able to park in the guest-only area as there was space available. The Onsen in the open-air bath was wonderful, and the meals were packed with delicious Niigata dishes and plenty of sashimi, which our whole family enjoyed. Unfortunately, it seemed there was no live piano performance that day, but another guest played beautifully, and we had a lovely time with coffee. We would like to visit again in a different season. All of the staff were very pleasant—thank you very much.

Although our trip was rainy, the staff kindly came to the parking lot with an umbrella to welcome us as soon as we arrived at the Accommodation. After that, everyone continued to treat us gently with warm smiles at all times, making it one of our favorite travel memories. The Onsen temperature was just right, and I ended up soaking for about an hour... Dinner was delicious, but breakfast was even better—an amazing variety and great flavors. We felt happy and completely full from the morning! It’s an Accommodation we would definitely love to visit again!

It was a wonderful Accommodation. We were very satisfied with both the bath and the meals, and the staff were very kind. We had a relaxing stay. The Room was spacious, and we were able to unwind comfortably.

You can really feel the dignity of a long-established Ryokan. It had the distinguished atmosphere of an Accommodation that hosts the Kisei title match. After arrival, my companion was delighted with the welcome beer (or soft drink). We used the complimentary beer voucher during our stay after bathing and enjoyed a delicious post-bath beer. Dinner was served in our Room, so we could relax and take our time. I had breakfast in the dining area, though it seems in-room breakfast is also available. I say that because a staff member mistakenly came to deliver breakfast to our Room (an error). Both dinner and breakfast were enjoyable, making great use of local ingredients. Breakfast in particular was simple but delicious. At checkout, the staff apologized for the breakfast mix-up, and the proprietress also offered her apologies. That kind of thoughtfulness felt like true Japanese Ryokan hospitality.

Because I made the Reservation at the last minute, only a larger Room was available, so I booked that one. It was a bit expensive, but I was satisfied with the Room. The Hotel itself is a little old, but it has been renovated and improved in various ways. The meals were well thought out and I was pleased. I would like to visit again when I have the chance.

During this Go To Travel campaign, I stayed at about 13 properties, and the meals here were the best—just as you’d expect from a kaiseki Ryokan. Everyone should visit at least once.

We’ve been staying here during the Obon holiday season since last year! Above all, the meals are delicious! My daughter, who is a picky eater, was so happy and said it was truly delicious—she even ate my portion as well. The property has a long history, but the Room is clean, and we really appreciate the thoughtful touches such as providing water. All of the staff are polite, and their smiles are wonderful. We’d love to stay again next year. Thank you very much!

I found a Plan that does not use wheat flour, vegetable oils, dairy products, or sugar, and stayed here looking forward to these meals. An Accommodation offering a “Four Toxins-Free Plan” is still rare across the whole country, so it felt like I had finally found one. There were many dishes, all of them truly delicious, and I left completely full. I was very satisfied. It may have been the best food I’ve had at any Ryokan I’ve stayed at so far. Niigata Prefecture is far from my home and not somewhere I often get the chance to visit, but that made the sightseeing feel fresh as well, and I had a wonderful time.