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From the initial contact, the staff took great care to accommodate preferences such as disliked ingredients, which made us look forward to our stay. The entire facility was impeccably clean, and the room was well-maintained, allowing us to enjoy a comfortable stay. The meals we

Even at our departure, despite the rain, we received an original umbrella as a gift—a testament to their outstanding hospitality and attention to detail. It was truly an amazing experience of excellent service. We look forward to visiting again someday with my spouse or family

The French cuisine was excellent—from dessert all the way to the canelé served as an in-Room meal. We visited to celebrate our younger child’s school entrance, and it became a truly memorable trip for our family. This is an Accommodation we would love to visit again. Thank you ve

While there were many foreign guests staying here, they adhered to proper manners—perhaps thanks to thorough information provided by the hotel staff. All staff members were kind and welcoming, which made my stay relaxing. The facility is so vast that one could easily get lost; h

The buffet-style meals were all delicious, with a wide variety of desserts as well. We especially loved the Hanaori cream puffs—they became a favorite for both mother and daughter. We also appreciated the thoughtful touch of providing cute arm bands to help keep our loungewear fr

The room was spacious enough for four adults to relax comfortably. The onsen met our expectations, and the meals were absolutely delicious and satisfying. Since it was still bad weather the next day, we decided to postpone activities for another time. Next time, we hope to vi

I apologize for listing these minor details; overall, this accommodation offers a peaceful atmosphere with friendly staff at reception and in-room guidance as well as restaurant service—all of which were excellent! Both dinner and breakfast were delightful too! I'll definitely st

The Room offers a stunning view of Lake Ashi and Mount Fuji. You can easily visit Kuzuryu Shrine by motorboat, making it a convenient and enjoyable experience. For dinner, upgrading the dessert to Crêpes Suzette was a highlight, as it was prepared right in front of us, showcasing

Everyone provided very pleasant assistance, allowing for a relaxed and comfortable stay. The sweets were a bit hard to grab, but the buffet-style meals were delicious. Considering the rising accommodation costs everywhere, it was satisfactory in terms of cost performance as w

Additionally, the service and care provided by all staff members are impeccable. The amenities and towels are of high quality. The Room's open-air hot spring bath with natural flowing water leaves your skin silky smooth. Even in the hot month of August, it was cool with

Thanks to our dedicated room attendant and all staff members' hospitality, we truly had a relaxing time during our stay. It was a first-time trip for three women—my mother-in-law, sister-in-law, and myself—and thanks to Hanaougi's excellent service, it became an unforgettable jo

I was also deeply impressed by the service from all staff members. From check-in to check-out, their thoughtful attention and courteous support made me feel at ease throughout my stay. Their warm hospitality truly reflects this Hotel’s high standards. I am grateful to have spent

We were also offered towels upon arrival, which was very thoughtful. We are truly grateful. The food was delicious, and both the room's private open-air bath and indoor space were clean and comfortable. The young trainee staff member was very polite, hardworking, and had a refr

There was even a massage chair, making our stay truly luxurious. The staff's warm smiles and exceptional hospitality added to our wonderful experience. The semi-open-air large bath was incredible; soaking in the spacious tub while enjoying breathtaking views outside was unforget

The garden surrounded by fresh greenery and the open-air bath were wonderful, providing the perfect refreshment. The Room was impeccably clean and very functional, allowing us to spend our time comfortably. Above all, the staff's warm smiles made it a memorable birthday filled wi

During my stay, the men's time started at 6 AM, and the combination of sunrise and the open-air bath was fantastic. You can also refresh your swollen body in the sauna, leaving you feeling surprisingly rejuvenated even after a night of drinking. One issue during this stay was th