카와지 온천 × 고객 서비스 평가가 높은 호텔·료칸

I made a Reservation because I was drawn to the title of this Accommodation, and it was absolutely the right choice! This is a simple, historic Accommodation, yet it feels spotless throughout. From the moment we arrived, we were welcomed with warm smiles from the staff, and we were very satisfied with the quality of the Onsen water. The “Taste of Local Bounty” dining menu was especially memorable—above all, being able to bite into a whole river fish from head to tail was an experience you won’t find elsewhere.

Thank you very much to everyone who assisted us! We were able to enjoy a relaxing three-day stay!

I have stayed at TAOYA several times over the past few years. This was my first time at Kawaji Onsen, and although it was only for one night, I had a wonderful stay—the atmosphere was quiet and the meals were delicious. Some of the staff were from overseas, but everyone was very kind and provided pleasant service. It has become one of the Accommodations I would definitely like to visit again, and I will recommend it to friends. (Just one thing: there is a large stone on the bottom of the open-air bath, and at night it’s hard to see where it is, so I felt it could be a bit dangerous. For that reason, I deducted one star.)

It’s been a while since my last stay. As always, the hot spring water in Kawaji is wonderful—I love it. This time I was really happy to get a riverside Room; a Room where you can hear the sound of the river is great. And soaking in the open-air bath while listening to the river and looking at the greenery right in front of you is so relaxing. For me, this is the best open-air bath anywhere. I definitely want to come again!!

The building itself felt a bit old, but it was well maintained, and the Room was clean. In addition to the bedroom, there was another Room, and the in-room bath included an Onsen bath and a separate shower room, which made it very satisfying. The meals were buffet-style, but the quality was quite high. If you went at the wrong time, there were people waiting in line. The Onsen was also excellent. It’s a Hotel I’d like to visit again.

The location and the Onsen seem to have been well designed by the company that operated it when it was built, and they are quite nice. However, it was disappointing that the Facility and courtyard were not well maintained despite their potential. The food and the staff’s service were excellent, and it is a good option in terms of reasonable pricing. I felt that many Accommodations purchased after COVID-related bankruptcies are like this, and may not last long.