쿠사츠 온천 × 눈 구경 목욕으로 인기 있는 숙소온천고객 서비스 평가가 높은 호텔·료칸

From the moment I was picked up, the staff made a great impression, and as soon as I stepped into the Hotel, I was soothed by a wonderful aroma scent. I was shown to a private Room to check in. The Room had a simple design and was very comfortable to stay in. I also enjoyed choosing my favorite scent with the aroma diffuser in the Room. This time I joined the 1-night, 2-day fasting course. Since it wasn’t a water-only fast, I had carrot juice, homemade umeboshi (pickled plum), bancha tea, and more for dinner and again the next morning. After checkout, they treated me to rice porridge, miso soup, handmade umeboshi, hana ingen beans (runner beans), and bancha tea—everything was very satisfying. Personally, the hana ingen beans slowly simmered over two days with beet sugar were so delicious that I couldn’t help asking if they were available for purchase. After check-in, I also received a brown-rice onigiri with umeboshi, which I enjoyed on my long-distance bus ride home. There is no TV in the Room, but Wi‑Fi is available so you can use your smartphone. However, since it was such a good opportunity, I tried not to use my phone during my stay as much as possible. Time flew by as I read health magazines in the lounge with herbal tea in hand; opened the window in my guest room to read my own book while listening to birdsong; and reviewed personal finances that had been put off due to everyday busyness. From the Onsen bath area in the morning, you can see Mt. Asama—the view was truly wonderful. If there’s one thing to mention: since exercise is part of my routine personally, having showers in every Room would have made it even more comfortable by allowing me to rinse off quickly after working out. Other than that minor point, everything exceeded expectations—the staff were lovely throughout—and it was a stay I would definitely like to repeat.

It was a wonderful ryokan. I was very particular about choosing a place to stay, and it took me about 15 hours in total searching across Ikkyu, Agoda, Rakuten Travel, and TikTok. I wanted a ryokan rather than a hotel; kaiseki rather than a buffet; private dining or in-room meals rather than a dining hall; a Japanese-style breakfast; an open-air bath with natural scenery; reservable private baths or hot-spring water in the room; a quiet property without noisy group tours; within walking distance of Yubatake; a spacious room for three people; on-site payment rather than credit-card prepayment, and more. In the end, I was able to stay in an ideal location and it was fantastic. I was especially satisfied with the open-air baths in the morning and at night, and the delicious meals served in a private dining room. Our arrival ended up being later than planned due to our circumstances, but they kindly accommodated us, for which we are very grateful. Since it’s such a major tourist destination, I assumed it would be all hotels, but I’m so glad there is an authentic restaurant-style ryokan like this—thanks to it we had an amazing time and were truly happy.

This is a perfect Ryokan with meticulous attention to every detail. The building is beautifully maintained, and the finishes and Facilities feel refined. The Onsen is excellent, and the amenities are well stocked. The meals are delicious, served on beautiful tableware, and satisfy both taste and presentation. Drink prices are reasonable as well. The location is close to Yubatake, making it easy to enjoy a stroll around the area. I would definitely like to stay here again. Thank you very much.

This was our first stay here on a trip with four friends. The Room, the meals, and above all the service from all staff were outstanding. Every staff member was courteous and kind, and we truly felt first-class hospitality—worthy of a five-star Accommodation. Thanks to you, we were able to relax throughout our stay and enjoy a special time. The clean and comfortable Room, the wide variety of delicious and thoughtfully prepared buffet dishes, and the wonderful Onsen—all exceeded our expectations. Everyone in our group was very satisfied with this trip. When we visit Kusatsu again, we would definitely like to stay at Hotel Ichii again.

The in-Room bath was great, and we also loved the four private baths available 24 hours a day with no Reservation required. The skincare lotion in the Room was Sekkisei, and for dinner we could choose rice or cheese. Even though we were full, the matsutake mushroom rice was so delicious that we finished it. In the evening, we were able to take the Shuttle Service bus to see the illuminated Yubatake. It was our first time in Kusatsu, and we truly enjoyed our stay. We would definitely like to stay again. Thank you very much.

We stayed for one night and two days with our grandchild. As mentioned in other reviews, the building and rooms are indeed a bit old, but everything was properly cleaned and we had no issues. With the all-you-can-play passport, we enjoyed bowling, the pool, craft-making, festival-style games, quizzes, a stamp rally, and more—plenty to keep us entertained. The free shuttle bus from the hotel to Yubatake at night was extremely helpful; it was my first time seeing the Yubatake illuminations, and I was surprised by how many tourists were there. Even though it was summer, walking around Yubatake felt pleasantly cool—almost a little chilly—which was wonderful. The next day we used the hotel shuttle again because I wanted my grandchild to enjoy street food and try the yumomi experience as well. We had only ever visited Kusatsu in winter before, so this was our first summer visit. While news reports talked about extreme heat in Tokyo, we were amazed at how cool and comfortable Kusatsu was in summer. At night we didn’t need air conditioning in our room—it actually felt slightly chilly. Summer in Kusatsu is great. The food was delicious, and everyone at the front desk, reception counters, and shop—especially the international staff—was very polite and pleasant. Every staff member provided excellent service; I was truly impressed. This hotel is highly recommended for families with children as well. We would love to visit again. The only downside is that the hotel is so large that it’s easy to get lost—especially when trying to find the baths (as other reviews mentioned), and yes, we got lost too. Overall though it was a wonderful hotel. Thank you very much.

It was a trip for two women, and we were able to relax, and the food was delicious. We both ended up like little piggies (oh—meant as a compliment!). We’d love to visit again when we get the chance.

We stayed for two nights and had a wonderful time. In addition to the Onsen, we were soothed by two different types of baths. During the day, we enjoyed soba in Tsumagoi Highlands and made the most of our trip from Shiga Highlands to Yamba Dam. The proprietress kindly shared tips on how to enjoy Yubatake and suggested nearby scenic drives, which helped us have a truly fulfilling holiday. We also thoroughly enjoyed the TsuruTaro Art Museum on site. Everything was perfect, and we were completely satisfied.

I have visited Kusatsu several times, but this was my first stay at this Accommodation. First of all, the Onsen was excellent. The outdoor bath with snow views in the cold weather warmed me up, and the water temperature was just right—perfect. The buffet was also delicious, wit

You can enjoy the gentle Yubatake Onsen in the calm, refined atmosphere of a long-established Ryokan. The food is delicious, but above all, the staff are exceptionally kind. Every visit leaves me impressed by their outstanding service. At check-out, the gracious proprietress sees you off with great care, and you can truly feel how her attentiveness is reflected throughout the entire team.

This Accommodation’s Onsen was simply outstanding. The large public bath is divided into “Toki-no-Yu” and “Inishie-no-Yu,” and there are so many options—including indoor baths and open-air baths—that you can’t enjoy them all in just one night. There’s also a sauna, so it’s highly recommended for anyone who wants to sweat and unwind. Another small delight is the complimentary drink (Yakult) provided after your bath. Our Room had twin beds. It wasn’t huge, but it was calm and relaxing. When we opened the window early in the morning, we could hear birds singing—an experience you don’t usually get in the city center. It was such a wonderful Accommodation that we wanted to extend our stay.

This was our second stay, the first in two years. The buffet offered a wide variety of dishes, including local specialties unique to the area. Both the buffet staff and the front desk staff were very kind and attentive, which made our stay truly comfortable. In particular, the buffet staff explained things in a way that was easy for our child to understand and spoke to us in a friendly manner, which we really appreciated. When we stay in Kusatsu again, we would love to choose this Accommodation. Thank you very much.

The spacious special room was very large and clean. There were five of us, and since it had beds as well as a Japanese-style room, it was perfect for my elderly mother. We were very satisfied, and because both the dining area and the baths were on the second floor, getting around was easy. We stayed for two nights, but the buffet selection was exactly the same both days, so we would have appreciated a bit more variety. The bath water was also excellent.

The friendly staff who chatted with us left a great impression. There were plenty of chairs in the lobby, so we had no trouble even at check-out. The meals were served at just the right time, and both dinner and breakfast were delicious. The room was also a comfortable size. It was an easy walking distance to Yubatake, and it wasn’t overly crowded, so we were able to relax and enjoy our stay.

This was our first time staying here. We made a Reservation with a very good-value Plan, but one person suddenly couldn’t make it. When we informed the staff, they handled it very flexibly, which truly helped us. It was our daughter’s birthday, and they also arranged a birthday cake separately. The staff and other guests offered congratulatory words as well, and our daughter was delighted. The meals included some items prepared in advance, but the Joshu beef sukiyaki and fresh sashimi were especially delicious. Rice, miso soup, dessert, and drinks were served buffet-style, so we could enjoy seconds without hesitation—this was excellent. The Room was very spacious; the tatami mats looked newly replaced, there were no areas that concerned us in terms of cleanliness, and we stayed comfortable throughout. Needless to say, the large public bath had wonderful water quality. There was also a cooler “refreshing bath” available only in summer at a lower temperature, which made it comfortable for the children too. All employees were kind and helpful. Above all, it left an impression to see energetic senior staff cheerfully greeting guests while pushing large carts. Everyone worked so efficiently that it gave us energy as well. I’m sure there are various Reviews out there, but for our family this has definitely become a place of wonderful memories—thank you very much! Also, the flowers were properly arranged with fresh blooms; I admired how well they are maintained despite how much work that must be. Next time we’d love to return with the person who couldn’t come this time as well.

I was satisfied with everything—the facilities, the Room, and the bath. The food tasted average, but there was a wide variety of dishes, and I was able to enjoy my meal at a relaxed pace.

The staff were very courteous, and I had a comfortable stay. All of the meals were delicious, and I was very satisfied! I will stay again.

When I went to the front desk to ask if I could park my car before check-in, there were only foreign staff and I couldn’t communicate well. We stayed for two nights, and my wife lost the Room key, so I contacted the front desk, but again it was foreign staff and they didn’t understand—saying they would check—and that was it. However, with pre-registration enabling instant check-in via QR code and a Room mirror with tablet functions for instant check-out, I feel this Hotel is ahead of its time.

With check-in at 2:00 PM, this Hotel is recommended if you arrive in Kusatsu early and want to sightsee around Yubatake first. However, it’s hard to tell from the map, but walking from the Hotel to the downtown area where Yubatake is located requires going up and down a very steep hill. It’s about a 10-minute walk one way, but the uphill stretch is quite tough. The in-house Facility, public bath, and Room had been renovated and were clean and comfortable, but I was unlucky with my Room—the sound of rain hitting the Facility roof outside the window was loud and made it hard to sleep—so I rated the guest room two stars lower and overall satisfaction one point lower.

My wife, my parents, and our dog stayed here. Some pet-friendly Hotels have lots of restrictions in the shared areas (like requiring a crate), so this time we chose this entire house rental. The Facility was clean and had a nice atmosphere, and the bath was very large for one person—very satisfying. There aren’t many items left out, so we felt at ease knowing our dog wouldn’t chew on anything. We didn’t include meals, but we ate out near Yubatake for dinner. For breakfast, we had bought various local foods at roadside stations during our trip, and we enjoyed them together as a family. There were hardly any people around the building, and it was wonderfully quiet—just the sound of insects—so we could relax. I also thought it would be a great place to bring friends visiting from overseas. Also, when we went to pick up the key, the foreign staff member was very kind and helpful. Thank you very much.