닛코 온천 × 꽃을 즐길 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸

I have stayed here several times with my family, and this time I visited with friends. The Room was clean and comfortable, the meals were delicious, and above all, every staff member was truly pleasant and welcoming. I think this is an ideal Ryokan for a relaxing stay. If available, I recommend reserving a Room with an open-air bath. After soaking in the open-air bath in your Room, it’s wonderful to move to the massage chair and unwind with a massage. Once again, we had a fantastic experience.

The staff’s wonderful smiles, their kind and attentive service to my mother who travels with me, delicious cuisine that delights all five senses, and an Onsen you can enjoy as much as you like whenever you like—everything about this Accommodation is consistently excellent, so we keep coming back. The Rooms are clean and comfortable with a strong sense of privacy, and each Room has a completely different atmosphere, which makes it fun to try them all. We would love to visit again in a different season.

We stayed as a two-generation family of four. Since my mother has difficulty walking and a barrier-free Room happened to be available, we chose this Room. It was very convenient, on the same floor as the lobby lounge. The Room was furnished as shown in the photos, but some pieces felt a bit in the way for moving around. The toilet door was heavy, and for an in-room toilet it felt oddly like a hospital-style door. There was also a large mirror directly in front of it; the placement wasn’t great because it was on the wall by the toilet and could be seen from the sofa while resting, which I didn’t like. The Room itself is very spacious, which is great. You can step out onto the balcony through the bay window and enjoy fresh forest air, which felt wonderful. The view wasn’t great since we were on the 3rd floor, but in return, the view from the 6th-floor bath area was unbelievably beautiful—something I’d never seen before—and I highly recommend using the baths. The food offered many dishes, and because the lobby area is spacious, getting around during meals was smooth—it really felt like being at a resort. Drink servers were set up so you could get beverages in various areas, and overall service was excellent. We could feel thoughtful service at every moment and truly enjoyed all-inclusive stay. For activities, there seem to be table tennis, karaoke, tennis, etc. Overall, it felt like most guests were Japanese.

The exclusive all-you-can-drink lounge for Stays guests and the service allowing you to take desserts and drinks to your Room after dinner were much appreciated. Dinner was well thought out, with a perfect balance between the course and semi-buffet, and the tuna sushi was delicious, leading me to have seconds multiple times. The effort put into various services throughout the Facility was evident, making the experience very pleasant. The Onsen was not too hot, just right for me, allowing me to enjoy long soaks multiple times.

Because they cannot accommodate a large number of guests, they provided attentive service to each party. There were also guests who came just for meals, so they were busy, but it never felt hectic—truly a wonderful Accommodation. Every dish was delicious, but the portions were more than someone in their 50s could finish, so we left some. It’s best to arrive hungry.

We stayed at the accommodation for the first time to celebrate our couple's 60th birthday. Thank you very much for your hospitality. The facility was clean, the food was delicious, and we were able to relax. Although it was a bit of a distance to Toshogu Shrine, we enjoyed walking while admiring the beautiful autumn leaves and stopping by shops along the approach. It is conveniently located near Tobu Nikko Station, making it ideal for those arriving by Spacia train. Additionally, we were deeply impressed by the impeccable hospitality of the hostess at the front desk.