시코쿠의 온천 지역 × 고객 서비스 평가가 높은 호텔·료칸

Our adults-only family stay was wonderful. With spacious beds, a Room featuring an open-air Onsen bath, and a location overlooking Matsuyama Castle, we ended up spending a lot of time relaxing in the Room. The amenities were excellent, including the in-room hair dryer (it was a ReFa), and every detail was thoughtfully arranged to eliminate the little stresses that can come with traveling. Both dinner and breakfast were delicious and generously portioned, and we truly felt the warm hospitality throughout our stay. As a souvenir, we bought the diffuser that scented the property; its fresh citrus fragrance still brings back memories of our lovely time here even after returning home. Thank you very much. This is an Accommodation I would highly recommend to anyone planning to visit Dogo Onsen.

This is a first-class Hotel. The staff are all exceptionally attentive. In the Room, you can relax at your leisure while enjoying ocean views. We chose the Japanese meal option, and as expected, an elaborate spread that’s more than you can finish is served—so skip snacks and arrive hungry.

This was an Accommodation I definitely want to return to after my stay. The Room was spotless, and the thoughtful care of the staff could be felt in every detail, allowing me to relax and unwind from my busy daily life. Above all, both dinner and breakfast exceeded my expectations. This is what it truly means to enjoy food—every dish was outstanding, from dessert to the after-meal tea. The drinks were also excellent, and while Ehime often brings Matsuyama to mind, after staying here, for me Ehime now means Uchiko. I will definitely visit again. Thank you for such a wonderful time.

We visited for a family trip to celebrate our daughter’s marriage. As it was formerly an art museum, we were overwhelmed by the meticulously designed building by Tadao Ando and the many artworks displayed throughout the property. The Room was extremely comfortable, and the pool we had been looking forward to was wonderful—we were able to fully enjoy this extraordinary space. We expected Western cuisine, but instead were delighted by beautifully refined Japanese dishes. The drink pairings matched to each course were perfect, and every dish moved us. The congratulatory wedding cake we had ordered was also truly delicious and became a wonderful keepsake. We sincerely appreciate the warm hospitality of all the staff. This is a superb Hotel where architecture, art, and food are all in harmony, and we would love to stay again.

Iya Bijin is an Accommodation famous for soba. I had carelessly forgotten this, and since my son has a severe buckwheat allergy, we made a last-minute request to remove all foods related to soba. During our stay, they took great care with the meals, and both dinner and breakfast were wonderful—such as ayu sashimi and dekomawashi—and my son ate so much it surprised even us. Of course, he had no allergic symptoms at all. Thank you very much.

We stayed here as a family of four during summer vacation. We chose the No Meals Included plan because we planned to enjoy street food along Dogo Onsen’s Haikara Street, and it turned out to be an outstanding stay: everything was spotless, the Onsen was excellent, the futons were very comfortable, and access to Haikara Street was great. Above all, the staff worked seamlessly as a team and responded quickly and courteously—it was truly impressive. Our whole family agreed we were lucky to find such a wonderful Accommodation. This time we booked No Meals Included, but the Ryokan meals also looked delicious, so next time we’d like to stay with meals included. It’s an Accommodation we would definitely love to visit again. Thank you very much.

We made a Reservation to celebrate our golden wedding anniversary. The atmosphere was very calm, and it was so quiet and relaxing that we almost forgot we were in Dogo. The Onsen was wonderful, and we were amazed by the generous breakfast. We enjoyed a luxurious meal in the morning and then relaxed again in the Onsen. The hostess and all the staff provided outstanding service. We would love to stay here again.

This is a traditional Onsen Ryokan, but it is very well maintained and spotlessly clean, so we had a very comfortable stay. Both dinner and breakfast were delicious. The male staff member at the dining area was very kind and gave us detailed information about the sightseeing spot we planned to visit the next day, including how to get there, walking time, and parking. We would love to stay here again!!

My spouse, our younger daughter, and my 88-year-old mother stayed for one night. The arrival briefing was thorough and easy to understand, and whenever we had questions—at any time or place—we always received accurate and courteous assistance. What made us happiest was celebrating my husband’s 70th birthday at the restaurant. As a complimentary service, they provided sea bream with celebratory red rice and a dish accompanied by sake. They also dressed my husband in a purple outfit and took a commemorative family photo for us. It became a wonderful celebration, and we were deeply moved by the restaurant staff’s thoughtful hospitality. The food was excellent, especially the fresh seafood. The Awa Odori event was also very enjoyable. Thanks to everyone at the Hotel and restaurant, it was an unforgettable trip, and we are truly grateful.

First of all, the Hotel staff were absolutely outstanding! At mealtimes, we could dine while listening to the hostess sing, and her calm, soothing voice was truly relaxing. The food was also delicious—local specialties were incorporated beautifully, and we enjoyed every course without ever getting tired of it. And the open-air bath with a sky-high view was incredible! The scenery was breathtaking, and both body and mind were able to unwind completely. I’m truly glad I found a Hotel that made me want to come back. Thank you for such a wonderful time!

After watching the Awa Odori, our family of four stayed here. We couldn’t find anywhere in Tokushima City with two Rooms available, so we chose this place by elimination—but we were very satisfied. The Rooms were connected Rooms, with two Rooms linked by an internal door when opened. The beds were bunk beds, which our kids found really fun and enjoyed a lot. The bath was available until 9:30 a.m., so even though we checked in at 11:30 p.m., we could relax and enjoy it. The water had a slightly salty quality and the temperature was just right—excellent overall. Breakfast focused on organic ingredients and was served buffet-style; everything was delicious. We hadn’t heard of this Hotel before, but it was clean and very nice. We’d definitely like to stay again if we have the chance.

The natural Onsen was very clean, with an alkaline spring quality that felt silky-smooth and wonderfully soothing. I used it three times. Since I could check availability, I was able to enjoy it privately without sharing with others.

All the staff were friendly and welcoming with warm smiles. The Room was a bit small, but considering the price, it was good value and very clean. The only disappointment was that the bath did not seem to have continuously flowing water. As a minor note, the plastic bag for laundry was hidden under the hair dryer bag, so it took a little time to find it.

The Room was clean, the breakfast was delicious, and the large public bath was great. However, since there was only one elevator, it got very crowded during peak check-in and check-out times, and we sometimes had to wait quite a while, which was a bit inconvenient. Also, the hallway was hot—I wish there had been air conditioning in the corridors as well. Still, considering the value for money, it’s an excellent Hotel! I’d love to stay here again when I visit Imabari.

Thank you very much for taking care of us during our stay. The large public bath, the private bath, and the meals were all wonderful. Thank you as well for accommodating our allergies. About 20 years ago, we visited with our family on a day trip and used the jungle-themed bath. Now that our children are fully independent, this time it was just the two of us as a couple. The atmosphere of the baths has completely changed, but it still felt somehow nostalgic. In our Room, the thicker curtain did not slide properly, and there was a part we could not close before going to bed. It was also a little disappointing that the toilet and washbasin area felt quite old. Even so, everything—including seeing us off at departure—was excellent, and we would definitely like to stay again. Thank you very much.

The bath photos were wonderful, so I made a Reservation. Right by the sea on the island, the location is excellent. Meals were served one after another despite how busy you must have been, so we finished quickly and were able to cut back on alcohol. Aside from the bath and location, it’s a truly quiet and simple place. The bath had a slight chlorine smell. The tea service was excellent. The Room was renovated, and we were able to stay in a comfortable environment.

The staff’s hospitality, the cleanliness of the Room, the delicious meals, and the large public bath—everything was wonderful, and we had a truly lovely time. They even lent us towels and parasols for going to the outside baths, and we really appreciated their thoughtful attention to every detail. I had always wanted to try “tap” mandarin orange juice, but I never expected to experience it at a Hotel—what a delightful surprise. Every dish in the kaiseki dinner was delicious. The breakfast buffet offered a great variety of items, all of them tasty, and our child was thrilled and ate plenty as well. If we have another chance to stay in Dogo Onsen, we would definitely like to stay here again! Thank you very much for such a wonderful time.

Unfortunately, it was raining due to a typhoon and the Yoshino River was swollen and muddy, but thanks to the wonderful hospitality at Kazuraya, it became a great memory. Every dinner dish was delicious, and the difference in flavors compared with the Kanto region felt refreshingly new. Dinner portions were quite generous, so I couldn’t finish breakfast—such a shame… The Room was spacious and very clean; it almost felt like a waste for just one night. There’s only a mirror in the wash area, so it was a bit dark and inconvenient for doing makeup. A small handheld makeup mirror or an extra simple mirror would be helpful. There are many stairs and it isn’t barrier-free, so I’d like to visit again while I’m still fit. Overall, I think this is a very comfortable Ryokan!

I regularly stay at Business Hotels across the whole country for both work and personal travel. This was my first time staying at Super Hotel Shikokuchuo. I checked in after 11:30 p.m., and the front desk staff’s courteous, heartfelt service immediately put me at ease. The clean, comfortable, modern ladies’ shower room was excellent—thanks to the ReFa shower head and the latest ReFa hair dryer, my hair felt wonderfully smooth and I was very satisfied. Even though the women’s large public bath hours are short, I felt it was more than enough because the ladies’ shower room is available for longer hours. The choice of pillows and eco-friendly services were also great. From the 150 cm-wide bed to the Room layout, amenities service, welcome drink, thorough cleaning in every corner—everything showed thoughtful attention to detail. The breakfast with its wide variety of dishes was delicious as well. Above all, every staff member was kind, polite, and truly pleasant—I was impressed. I could really feel both Super Hotel Shikokuchuo’s high standards and the strong commitment of all its staff. I will definitely stay again. I hope you continue your great work and remain a wonderful Business Hotel.

I stayed in a private Room with an open-air bath on the 7th floor. The Room was impeccably cleaned, and everything—from the air conditioning to overall comfort—was flawless. The in-room open-air bath, available 24 hours a day, was at the perfect temperature, and I could soak at my leisure to complete satisfaction. Above all, the dinner and breakfast were truly lavish! The taste was perfect, and each dish was thoughtfully crafted and a delight to look at as well. It’s also conveniently located near the shopping arcade, Dogo Onsen Honkan, and the tram station, making it very easy for sightseeing around Matsuyama City. This is an Accommodation I would definitely like to stay at again.