시코쿠의 온천 지역 × 고객 서비스 평가가 높은 호텔·료칸

We had a very satisfying stay. The room was clean, the bath was wonderful, and the meals—featuring local ingredients—were all delicious. Everything was truly excellent. Every staff member who assisted us was pleasant and kind, and it was a really wonderful stay. I had thought Dogo Onsen would be quite far away, but I’m glad we decided to go. My mother in her 90s was also very happy. Thank you very much for your hospitality.

The staff’s hospitality was outstanding. The meals offered a wide variety of ingredients, and everything was delicious—we were completely satisfied. The location was also excellent.

In Uchiko, Ehime Prefecture. After driving from Kochi, we arrived at the hotel; as soon as we pulled up, a staff member came right out and guided us. After an exceptionally smooth check-in, we didn’t add any sightseeing at all—we spent our time simply enjoying the hot springs, the special guest room, and reading. As it was a weekday right after Silver Week, there were hardly any overnight guests or day-use bath visitors, and we were able to savor the luxury of feeling as if the entire property belonged to just the two of us. Above all, dinner far exceeded our expectations. My wife was deeply moved by how delicious everything was—so much so that after the meal she even asked both the chef and sommelier to sign our menu. Not only was each dish outstanding in itself; its elegance on refined tableware conveyed a sense of care and intention in every plate. By candlelight at our table, we were able to take our time and fully enjoy both the food and drinks at our own pace. The in-room hot spring bath was also memorable—especially the haiku placed alongside it, which added a quiet resonance to our time in the water. Personally, I felt this inn’s appeal lies not in extravagance but in being able to truly enjoy “the luxury of doing nothing.” Visiting on a weekday allowed us to appreciate that value even more deeply.

As our daughter reached the age for her Coming-of-Age celebration, we stayed here as a family of four to mark the occasion. From the very beginning, we were impressed by the warm welcome and being served matcha tea and sweets. Although it’s close to Dogo Onsen, the property offers a beautiful, spacious, and tranquil atmosphere—truly a luxurious annex just as described. There are famous paintings and exquisite Lladró ornaments throughout, making every moment feel blissful! The Onsen was wonderful as well! We would love to visit again on another special occasion.

Iya Bijin is an Accommodation famous for soba. I had carelessly forgotten this, and since my son has a severe buckwheat allergy, we made a last-minute request to remove all foods related to soba. During our stay, they took great care with the meals, and both dinner and breakfast were wonderful—such as ayu sashimi and dekomawashi—and my son ate so much it surprised even us. Of course, he had no allergic symptoms at all. Thank you very much.

The views, the people, the space, and the food—everything was exceptional. I felt instantly healed rather than gradually. The sunset was beautiful, and every staff member’s hospitality was heartfelt. The cooking that brought out the best in each ingredient was outstanding, as were the delicious broths. Not only dinner but also breakfast was truly elaborate and carefully prepared. I could go on forever, but in short, it was wonderful. Thank you very much.

We stayed for one night and two days with my elderly parents, who have concerns about cognitive function and eating, as three generations. Thank you for preparing a space where all of us could dine together; we were able to enjoy our meal at a relaxed pace, which we truly appreciated. My father, who usually has trouble eating due to dental issues, finished both dinner and breakfast completely, and our whole family was thrilled. We apologize for cutting the food into small pieces during the meal and for any lack of proper table manners; thank you for your understanding. Since the futon area is slightly raised, we were worried about nighttime trips to the restroom, but it was fine. Even after returning home, we can’t stop talking about how wonderful the meals were—the room, the bath, and the staff were all excellent. Thank you very much.

Although it is a traditional Onsen Ryokan, it was thoroughly cleaned and felt very fresh and spotless, so we had a comfortable stay throughout. The meals were also delicious for both breakfast and dinner. A male staff member in the dining area was very kind and gave us detailed information about the sightseeing spot we planned to visit the next day, including how to get there, walking time, and parking. We would love to stay again!!

We stayed here on our first trip to Tokushima as a family of five. The views, meals, and service were all perfect—an outstanding resort. We were able to stay together in one room and enjoy wonderful family time as a group of five.

This trip was our first time staying with my son and his wife and our nearly 2-year-old grandchild, a group of five, and we stayed at Hotel Tsubakikan. They prepared two adjacent rooms for us, which made it easy to go back and forth. With beds and tatami mats, our grandchild could walk around freely, which was great. The buffet meals were delicious. The restaurant staff were very kind and quickly provided a chair for our grandchild. We went to get food many times, and each time they promptly cleared the used dishes from our table, so we could enjoy our meal comfortably. The hot springs were wonderful—both my daughter-in-law and I went three times. We weren’t sure how it would go since it was our grandchild’s first hot spring experience, but they behaved well in the bath. We all made happy memories and are grateful to the staff. Everyone said they’d like to come again. Thank you very much.

The Room was clean, the breakfast was delicious, and the large public bath was great. However, since there was only one elevator, it got very crowded during peak check-in and check-out times, and we sometimes had to wait quite a while, which was a bit inconvenient. Also, the hallway was hot—I wish there had been air conditioning in the corridors as well. Still, considering the value for money, it’s an excellent Hotel! I’d love to stay here again when I visit Imabari.

Staying here was absolutely the right choice. The staff were wonderful, the food was excellent, and the views were beautiful—we were very satisfied. These days, there are fewer chances to chat with hotel staff wherever you stay, but Kazuraya felt warm and welcoming, which we really appreciated. We’d love to visit again. Thank you very much.

The entire hotel felt refined and stylish, and the room was spacious enough to be very comfortable. The bath wasn’t crowded, and I was happy with the amenities and the ReFa hair dryer! The records—one of this hotel’s signature features—seem to divide opinions, but we borrowed a variety of nostalgic records and really enjoyed them. Please don’t get rid of them! At night, we enjoyed craft beer and a mikan sour at the complimentary lounge, along with various snacks we picked up from nearby shops. Wearing yukata and borrowing a cute basket for a stroll was also an experience you don’t often get. In the morning, we went to Dogo Onsen Annex Asuka-no-Yu. Online it said there would be a 15-minute wait, but we got in right away and it was quiet. It was crowded at night, so morning might be the best time to go!

First of all, the Hotel staff were absolutely outstanding! At mealtimes, we could dine while listening to the hostess sing, and her calm, soothing voice was truly relaxing. The food was also delicious—local specialties were incorporated beautifully, and we enjoyed every course without ever getting tired of it. And the open-air bath with a sky-high view was incredible! The scenery was breathtaking, and both body and mind were able to unwind completely. I’m truly glad I found a Hotel that made me want to come back. Thank you for such a wonderful time!

After watching the Awa Odori, our family of four stayed here. We couldn’t find anywhere in Tokushima City with two Rooms available, so we chose this place by elimination—but we were very satisfied. The Rooms were connected Rooms, with two Rooms linked by an internal door when opened. The beds were bunk beds, which our kids found really fun and enjoyed a lot. The bath was available until 9:30 a.m., so even though we checked in at 11:30 p.m., we could relax and enjoy it. The water had a slightly salty quality and the temperature was just right—excellent overall. Breakfast focused on organic ingredients and was served buffet-style; everything was delicious. We hadn’t heard of this Hotel before, but it was clean and very nice. We’d definitely like to stay again if we have the chance.

We were very satisfied to stay in a lovely Room at this price and enjoy a luxurious dinner (assorted sashimi, sukiyaki, etc.). It would be perfect if there were an elevator. The view was wonderful, and we were told you can also see a beautiful sunset on a clear day. We were also impressed by the warm, efficient staff who never made us feel the Accommodation was aging. The large public bath with a great view was comfortable, and the front lobby had some items slightly cheaper than the souvenir shop, so we got good deals. Choosing the Deluxe Twin Room was absolutely the right decision. If we stay on Shodoshima again, this is our only choice.

I stayed in a private Room with an open-air bath on the 7th floor. The Room was impeccably cleaned, and everything—from the air conditioning to overall comfort—was flawless. The in-room open-air bath, available 24 hours a day, was at the perfect temperature, and I could soak at my leisure to complete satisfaction. Above all, the dinner and breakfast were truly lavish! The taste was perfect, and each dish was thoughtfully crafted and a delight to look at as well. It’s also conveniently located near the shopping arcade, Dogo Onsen Honkan, and the tram station, making it very easy for sightseeing around Matsuyama City. This is an Accommodation I would definitely like to stay at again.

When I mentioned in advance that we would be staying to celebrate a birthday, they prepared balloons and a congratulatory message in our Room, which truly moved us. They also kindly offered complimentary use of the private bath, so we were able to enjoy a very relaxing bathing time. We were also happy to receive a dessert plate at dinner. For the children, there was a fireworks set, a cute amenities set, gifts for answering quiz questions, and festival-style activities such as target shooting and string-pulling games. There was also self-serve shaved ice where you could adjust the portion size yourself, which was great. At the pool, there were free self-serve rentals of float rings and water guns as well, so we had a lot of fun. There was so much to enjoy that our child was absolutely delighted. We chose the breakfast and dinner buffet options. At dinner there was a live kitchen with hand-rolled sushi and steak (I think), and everything was very delicious. The value for money felt unbelievably good. We went right when service started, so it was probably mostly Japanese guests at first and only moderately busy; however, it gradually became more crowded as more international guests arrived. I think going earlier is more comfortable. The sea bream and tuna sushi were outstanding, and there were also sashimi offerings separately—since we are a family that loves seafood, we really appreciated it. If I had to mention areas for improvement: There was dust under the beds in our Room. Our child playfully reached under the bed and came out covered in dust, which was disappointing. Also (though this may be unavoidable due to the layout), the pool is not connected directly to the large public bath area; you have to move through indoor corridors within the building. After using the pool you need to change clothes before heading to the public bath area, which felt inconvenient—especially for families with children who likely want to bathe after swimming. Because coin laundry is free (and perhaps due to seasonal demand), there can be long waits. A notice said that if someone’s laundry cycle has finished, other guests may move it into a basket—but guests who hadn’t read it seemed startled that someone had moved their items without permission. I understood because I saw the notice myself, but it still didn’t feel great; I wondered if there might be another solution. Since it’s summer and free of charge—and everyone wants to use it—it may simply be inevitable. Overall, we were very satisfied. The value for money was so good that it almost made me wonder if everything was really okay! Thank you very much!

We decided to stay based on the Reviews, and it was an even more wonderful Accommodation than we expected. The bath in our Room was so great that we never ended up going to the large public bath. The meals were excellent in both presentation and taste, and we were able to fully enjoy autumn. Personally, it was my first time trying chestnut chips, and they were delicious. Since we dined in a private room, it was also helpful that we could set the room temperature to our liking. All of the staff were kind, and we had a very pleasant stay. We’re looking forward to staying again someday.

I’ve stayed at various Super Hotels, and this one was the most affordable and the most satisfying for me. The front desk staff were kind, the hot spring was silky-smooth and relaxing, the welcome drinks were excellent, and breakfast was delicious! I definitely want to stay here again!