고신에츠 온천 지역 × 시설・설비의 평가가 높은 호텔·료칸

We had a truly wonderful stay. We stayed for two nights with our 1-year-old daughter. Dinner and breakfast were included, and the food was outstanding. They thoughtfully accommodated our child’s meals, taking her egg allergy and the size of the ingredients into consideration, and she was very happy. The staff also looked after her throughout, so we could enjoy our meal with peace of mind. The Room has special touches that help you forget the busyness of everyday life. Thanks to that, we were able to enjoy an extraordinary experience we don’t usually get to have. We would love to return again next time.

Both the Room and the entire Accommodation were clean, and we had a very comfortable stay. The Onsen warmed us through to the core and helped relieve our travel fatigue. The meals were a delight both visually and in taste, and the steak in particular was outstanding. We had no contact with other guests, making it a quiet, relaxing space. Conversations with the staff were also pleasant, and we were very satisfied. We would love to visit again in a different season.

I drove six hours just to stay here. It was my first time visiting Nagano, so I was worried about arriving safely, but I managed to make it... In the end, this was a wonderful inn in every way. The room was impeccably clean, and the Momoyama-style bath was truly beautiful. I could soak in the hot spring while admiring the breathtaking architecture. The service was excellent as well—my privacy was respected, yet I felt completely at ease throughout my stay. What impressed me most, however, was dinner. The choice of tableware and the beautiful presentation were outstanding. Each dish was served at its best—hot items arrived hot—and everything tasted delicious. I heard the menu changes monthly, and it made me want to come back every month. Even though it’s far away, I will definitely return. Thank you very much for your wonderful hospitality. It turned into a trip I am truly satisfied with.

We stayed here for our 30th wedding anniversary. Surrounded by the forests of Miyota, the quiet Room was very comfortable even with the windows open. The bath, the meals—everything was wonderful, and what made it all possible was the pleasant hospitality of the staff. Next time, we would like to visit during the season of fresh greenery and try the Italian cuisine. It became a truly memorable anniversary.

We stayed again this time with my elderly parents. They are both big fans of Zabo, and had been looking forward to the trip from the moment we booked. We truly had a wonderful time, including the shuttle service, and we sincerely thank you. The comfort of the room, the delicious meals, the hot spring that left our skin silky smooth, and above all the exceptional thoughtfulness of the staff made my parents extremely happy. We would love to visit again.

We were warmly welcomed back, and I checked in thinking how glad I was to be able to return again this year. After relaxing with a bath in the room, we enjoyed dinner. My elderly mother, who usually doesn’t soak in a tub, felt safe thanks to the handrails and was able to bathe with peace of mind. While sharing the matsutake mushroom course with her, it felt like a long-overdue chance to show my appreciation. The staff provided attentive yet unobtrusive hospitality. The food was delicious and we were completely satisfied. Breakfast also offered a wide variety of dishes—everything was tasty and I ended up eating too much. On our way out, the proprietress kindly took photos with us, adding even more wonderful memories. The proprietress and all the staff were very kind, and my mother was delighted—she even said she’d do her best so we can come again. Thank you again, and we look forward to returning.

From the outside it is a simple Western-style building, but once you step inside, it feels grand and luxurious. The location is excellent: Lake Suwa spreads out right in front of you, and every room comes with its own open-air hot spring bath with free-flowing natural spring water. The water quality is wonderful, and every carefully selected furnishing is of exceptional quality. I also appreciated the in-room massage chair, and the coffee setup was great—you can grind the beans yourself and brew a delicious cup while enjoying the aroma. I worried that such a fluffy bed might hurt my back, but it was truly comfortable. The feather pillow was perfect as well; I slept soundly and woke up refreshed the next morning. With your stay, you also receive complimentary bathing tickets for Katakurakan. In addition, there are free-flow drinks available in the 3rd-floor lounge—soft drinks, rooibos tea, and even wine (just a tasting portion). Dinner can be enjoyed as a full course meal, and they selected local wines for pairing; it was an outstanding experience. I was also touched when the chef came to greet us personally. They were very flexible with the course menu as well—we were able to choose different courses for each of us, which really showed how accommodating this hotel is. Car-wash service—which has disappeared at many places—is still offered here, which impressed me again. Seeing my car polished to a shine the next morning genuinely made me happy. I have stayed at many renowned hotels and ryokan over the years, but receiving this level of service at this price point makes this an easy choice for my go-to hotel from now on. There are so many more memorable moments that I could not possibly write them all here—but I hope everyone experiences it for themselves and discovers what makes this hotel so special. To all of the hoteliers: thank you very much for your warm smiles and attentive hospitality throughout our stay.

We thoroughly enjoyed our stay in this lovely room and indulged in the hot springs to the fullest. The water was wonderfully gentle, yet it warmed us through slowly and deeply—absolutely perfect. The meals were also a delight: each dish was carefully prepared with heartfelt attention, which made us very happy. In the evening, there was an event nearby where we could enjoy traditional performing arts at a local shrine, with complimentary shuttle service provided. The performances were truly authentic, and the stage was many times more impressive than we had imagined. We could also feel the community’s dedication and passion for preserving tradition and culture, making it an unforgettable, deeply memorable night. Even with other guests staying there, the inn remained quiet and serene—truly relaxing. It had been a long time since we were able to savor every aspect of a traditional hot spring ryokan like this. Unfortunately it rained during our stay, but seeing the rain-soaked moss in the garden from the open-air bath as drizzle fell softly was especially beautiful and left a strong impression on us. We would love to visit again in another season. Thank you for such a wonderful trip.

I was immediately captivated by the rural scenery from the Room. We stayed in a Room with an open-air bath, and we also used the private open-air bath. Every area was spotlessly cleaned, making it very pleasant. The in-Room amenities were thoughtfully prepared, and there was nothing missing—I felt you could arrive empty-handed and still enjoy a comfortable stay. I was especially impressed to find single-use packets of laundry detergent among the amenities; it really showed how considerate this Hotel is.

This was my first stay, and everything was wonderful—from the check-in with oyaki and complimentary drinks, to the atmosphere of the Room, and the open-air bath attached to the Room. The cuisine also featured ingredients and cooking methods I don’t usually experience, but it was truly delicious and I was very satisfied. What left the strongest impression was how every staff member had a lovely smile and never forgot attentive, thoughtful service even when busy. It’s a Hotel I would definitely like to stay at again.

From the moment we arrived at the bus stop until we entered our room, we received truly first-class hospitality. After that, needless to say, we enjoyed a wonderful room, delicious cuisine, and relaxing hot springs. The staff were polished and professional, and it was clear that the in-house training is of a very high standard. The private open-air bath in the room was perfect for unwinding while looking out over the rural scenery, and it completely melted away our everyday fatigue. On the bus ride home, I was already thinking about when I could come back next. Thank you for such an exceptional and restful stay.

Although we arrived in rainy weather, we were warmly welcomed by many staff members, making for a wonderful start that almost felt more than we deserved. The building, designated as a Tangible Cultural Property, has a rich sense of history, yet it is meticulously maintained throughout, allowing us to relax in complete comfort. In addition to the pleasantly warm and soothing Onsen, the cuisine was truly outstanding. On departure, they even took a complimentary commemorative photo and later sent it to our home—such a thoughtful gesture that made this an unforgettable memory. Everything was exceptional, including the hospitality, and this is an Accommodation we would love to stay at again. Thank you very much.

I traveled with my elderly mother. After informing the property in advance, they prepared higher chairs in our room, and the stay was truly attentive in every way. The amenities were adorable, and it was fun to choose from them. The meals were delicious; I couldn’t finish the matsutake mushroom rice, but they kindly made it into rice balls for me to enjoy later. The hot spring was also wonderful—the gentle sulfur scent was soothing and made for a relaxing trip. The staff greeted us with warm smiles, and we had a very comfortable stay. This is an accommodation I would recommend to friends.

Everything was exceptional from pick-up to send-off. I stayed here after a weekend trek, and upon arrival we were welcomed with a welcome drink, along with a clear and courteous explanation of the Accommodation—brief yet thorough at all the key points. As for dinner, to put it in gourmet terms: “a blissful dining experience woven from artfully presented plates and a refined atmosphere.” In my own words: the ambiance was wonderful, everything was delicious, and I couldn’t wait to see what would come next! The private bath we used after the meal was also perfect—an open-air bath of just the right size, stocked with popular in-bath amenities that were gentle on the skin—so I could truly relax. The futon was very comfortable, and breakfast was healthy and vegetable-focused with delicious rice; the after-meal coffee in the lounge was excellent as well. Thank you for seeing us off so pleasantly at the end. We’ll be back! It really was an amazing weekend.

My third “Fufu” experience was once again an exceptionally comfortable stay that far exceeded my expectations. I was deeply impressed by the staff’s attentive hospitality and the perfect care taken regarding ingredients I had mentioned in advance that I cannot eat. The cuisine, beautifully presented with colors that reflect the changing seasons, was a delight to the eyes and offered outstanding flavors that truly moved me. With its refined, one-of-a-kind comfort, this is a remarkable inn I can confidently recommend to anyone. I also heard that the new annex currently under construction across the road is scheduled for completion next year, and I’m already looking forward to deciding which “Fufu” to visit next. P.S. Just one suggestion: having a handrail or similar support in the reclining bath would feel even safer. My petite wife slipped slightly, so we would appreciate your consideration.

I had a very comfortable stay. Both the property and the Room were clean and well maintained, with thorough housekeeping. The meals were delicious and served in just the right portions. The staff’s service was naturally friendly and made me feel at ease. The only disappointment was that I was looking forward to a beer after my bath, but there was no shop or vending machine, so I had to wait until dinner. That said, this is a rather indulgent request given how well stocked the drink bar in the lobby is. It was an Accommodation I would like to visit again.

I had been looking forward to my stay at Manpei Hotel, but after arriving I became unwell and developed a fever over 38°C. Even so, the staff were incredibly kind—lending me a thermometer and promptly bringing an ice pack and ice. They also kindly changed all of my meals to room service, allowing me to rest and eat comfortably in my room. Although my long-awaited stay turned out differently than expected, I truly appreciated the thoughtful care and warm hospitality, especially while I wasn’t feeling well. Unfortunately, I ended up spending most of the time in the room this visit, but my husband was very pleased and said the in-room hot spring bath was wonderful. While I wasn’t able to fully enjoy the hotel in perfect health, the kindness of the staff is what stayed with me most. Next time, I would love to return when I’m feeling well and take my time enjoying this historic hotel and its dining. Thank you very much for everything.

A ryokan next to Suwa Taisha Shimosha Akimiya, where you can relax in gentle hot springs and spend time wrapped in tranquility. From the room we stayed in this time, through the window we could see the roofs of buildings within Akimiya’s grounds and the surrounding grove. The season’s coldest autumn weather this year made the feeling of cleansing both body and mind even stronger. We didn’t have time to walk around on this trip, but it takes less than a minute to reach Akimiya’s parking lot. Its charm, different from modern accommodation facilities, reminded us of the pride of being Japanese. Thank you very much.

Unfortunately, due to the rain we couldn’t have a BBQ, but we still had a wonderful time. The villa alone was very comfortable, and we made many great memories. We really appreciated that apple juice, wine, rice, miso soup, and more were provided. Everything was delicious. The Onsen was also excellent; although it rained a bit, everyone went in twice—once at night and once in the morning. We thought we wouldn’t be able to roast marshmallows because of the rain, but the owner showed us how to do it using a siphon coffee maker instead! Next time, we’d love to stay again when the weather is sunny.

This was my first stay in 50 years since visiting with my family as a child. The main building, full of fond memories, was wonderful, and the views and facilities in the new wing where we stayed were excellent. We also enjoyed the delicious dishes made with local ingredients, making it a truly memorable summer getaway. It’s very far from home, but I hope to return someday.