고신에츠 온천 지역 × 온천・목욕 평가가 높은호텔·료칸

I stayed in a newly renovated Room, and it was wonderful. The in-room perks were excellent. In particular, the all-you-can-eat gelato was an incredibly generous service—perfect after the Onsen—and I enjoyed trying many different flavors. Everything was delicious. The pre-dinner aperitif can be chosen from the menu, and the lounge coffee machine is truly high-quality, so I used it many times. Both the quality and quantity of the meals were very satisfying, and what impressed me most was the staff. There were many young team members, but everyone’s hospitality was outstanding. Some staff members spent a long time chatting with elderly guests because they were approached for conversation, yet they responded without showing any displeasure at all—I was genuinely impressed. You can also enjoy two different types of Onsen water, and I think this Accommodation offers excellent value for money. I will definitely return again. Thank you very much for taking such great care of me.

I chose this Accommodation for its free-flowing Onsen, and when I actually visited, I was truly impressed to see the hot water gushing out in abundance. There are two baths, Kaki-no-Yu and Momo-no-Yu, with Kaki-no-Yu being more spacious. At the entrance to the open-air bath at Momo-no-Yu, stones are laid out underfoot, giving a stimulating sensation on the soles of your feet that felt pleasantly painful. The meals were also delicious, with some dishes clearly prepared with great care. Our Room was on the third floor, and I wished there had been an elevator—but perhaps it was good exercise instead.

My family and I have stayed at Yamagatakan many times, and we never get tired of it. The meals are plentiful, the futons in the guest Room are fluffy and comfortable, the warm green tea in the Room is delicious, and the Onsen is nicely hot and very relaxing. We also bought a cute Mameshiba plush as a souvenir—it’s adorable. My dad, my mom, and I all love Yamagatakan, and we’d like to visit again.

From the moment we arrived until we left, the hospitality was truly wonderful and deeply impressed us. The proprietress quickly remembered my daughter’s name and even came to greet us at dinner, and the staff who served our meal had such warm smiles. We thoroughly enjoyed the delicious food. We were also able to relax and fully enjoy the Onsen. I was happy that we could take a photo with the proprietress when we checked out. We would love to visit again, and we appreciate your continued hospitality.

I had wanted, at least once, to step into “Salon Yamasato,” the private lobby lounge of Koshinosato—I've felt that way for the past 10 years. As we reached our 60th birthdays as a couple, we decided to make a Reservation and treat ourselves at this milestone. We truly loved the cuisine, amenities, and atmosphere. I was deeply impressed by the high-quality meals—it was an Accommodation with impeccable hospitality in every way. Also, the macarons and gelato at Kaho’s salon were absolutely top-class delicious—I couldn’t stop eating them. The flavor stayed with me, and I kept wondering what brand they were. It made me strongly want to come back again. Thank you very much. The concierge staff were also incredibly kind—simply wonderful.

The free-flowing, continuously fed Onsen was wonderfully abundant, and each private bath had a calm, relaxing atmosphere. The cuisine was perfect for wine lovers, with rare wines to match. The interior design—and the lamps placed throughout—were all beautifully chosen. Right in front of the Accommodation, there is a row of cherry trees along the riverbank; I can only imagine how stunning the view must be during cherry blossom season. I won’t wait until then—I will definitely return again soon. Thank you very much for your hospitality.

The parking lot is less than a 1-minute walk from the Accommodation, but cars cannot be brought right up to the entrance, so the proprietress came to our car to pick up our luggage. Dinner was the Shige-no-Ie group dining Plan; the hot pot was served with their homemade broth instead of ponzu, and it was very delicious. The soba rice porridge served at breakfast was also very tasty. However, we chose a room with an open-air bath, but perhaps due to its age, one tile had come off and there were quite a few dirty bits of sealant and debris floating in the water, which was disappointing. There were several other spots that felt loose when touched, so I think they should be repaired before more tiles come off. My husband used it and said both the Onsen and the garden were wonderful, but my daughter and I couldn’t use it because it felt unclean, which was unfortunate. All of the staff were easy to talk to and spoke to my daughter every time they saw her; everyone was very friendly and it was great.

You can spend the entire day enjoying Maruki Winery, one of Japan’s oldest wineries, while taking in a beautiful Japanese garden. For dinner, we had a tea kaiseki meal—one unforgettable moment after another. The Room also features a private Onsen with free-flowing natural spring water rich in sulfur minerals. I learned what true adult relaxation feels like: unhurried, luxurious, and blissful. This is truly the best Accommodation. Next time, I’ll book a Multiple Night Stay.

This was a wonderful Accommodation that made my first trip to Niigata truly special. While the building and furnishings showed their age, there were programs where we could enjoy local culture, such as shamisen performances and readings about the snow country, and thoughtful amenities like sake lees face packs, Japanese sake, and coffee, making it an Accommodation where we could fully enjoy Yuzawa. All of the staff, as well as the shamisen instructor, were outstanding. Thank you very much for your hospitality.

It rained heavily all day. Still, from the Room we watched the large courtyard pond, the rush of water running from the roof into the gutters, and droplets falling one by one from the pine needles. Since the bath in the Room also opens onto the courtyard, we were able to enjoy that atmosphere there as well.

My companion loves the Onsen here, so this is our third stay. I think we’ll come again. Thank you.

This Accommodation was in a wonderful location—close to both the mountains and the river, and just a few minutes’ walk from the station. Most memorable of all was the emerald-green Onsen with its soothing sulfur scent. It felt so good that we ended up soaking five or six times during our one-night stay, and as Onsen lovers we were completely satisfied. The two-tier layout—with a hotter bath and a lukewarm bath—was also very convenient, letting us enjoy alternating temperatures. We also appreciated that both dinner and breakfast were not overly large, but just the right amount. There were many local specialties, and we especially enjoyed the pudding made with freshly laid eggs from a nearby poultry farm, as well as the Onsen eggs. The next day we even visited the poultry farm you recommended and bought some eggs to take home! Above all, everyone at the front desk and in the restaurant was incredibly kind. They spoke to us warmly and helped us with all sorts of questions about sightseeing spots. Thanks to you, my child and I had a truly wonderful trip together. We are sincerely grateful. It was an unforgettable Accommodation—one that makes us want to return next time with my father and my daughter as well. Thank you very much.

I chose this Accommodation because of its high ratings, but it exceeded my expectations—one pleasant surprise after another. Some places these days feel short-staffed, but here the service from the kimono-clad staff was outstanding, and they answered every question warmly and perfectly. I was deeply moved after finishing in two days the biography of the first founder (the proprietress’s mother), written by the current proprietress—I ended up buying a copy. The building was filled with artworks and gorgeous fresh flowers, with thoughtful touches everywhere that anticipated every need. At breakfast and again at the entrance when we departed, the proprietress greeted us with a warm smile; her mother’s teachings clearly live on here. Niigata isn’t easy for us to visit from Kanto, but I truly want to come back with my family.

We visited to celebrate my father’s 80th birthday. It was a long drive from Yokohama to Nagano, but this was a wonderful Accommodation that truly made us glad we came. The in-room open-air bath was a little hot and needed some adjustment, but it was clean, spacious, and free of insects. The shampoo and conditioner also left our hair smooth and silky. (Some Ryokan at this level still leave your hair feeling rough.) All the staff who welcomed us were smiling, and during dinner the head chef served the main dish right at our table. Everything was delicious—made with local ingredients and carefully prepared with great attention to detail. On our way out, they even opened the souvenir shop in the main building earlier for us, so I was happy to be able to buy the souvenirs I wanted. My parents were very pleased as well, so we would love to visit again while they are still healthy.

I finally got to visit Shirahone Onsen and soak in its milky-white waters. The meals and the hospitality/service were just right, and I had an even better time than expected.

It was my first time at Shirahone Onsen, and it exceeded everything I had heard. A milky-white, wonderfully silky bath with a proper sulfur scent—my skin felt so smooth afterward. As for the Ryokan, the hospitality was astonishing by today’s standards. They greeted us right at our car upon arrival and even carried our luggage. Every staff member was consistently polite, and if they saw us heading to the baths, they would immediately call the elevator for us. Most surprising of all was the food—everything was delicious. It was my first time trying snow trout sashimi, and I couldn’t believe how good it was. The dishes weren’t just tasty; they were also beautifully presented. The Ryokan’s Shifuku Mochi was also amazing—I bought three boxes as souvenirs. My husband usually doesn’t eat Japanese sweets, but he unusually ate four pieces. When we contacted them out of concern that heavy rain might close the roads, they kindly explained everything in detail as well. Overall, I felt the staff’s level of hospitality was exceptional—it’s easy to see why so many guests return. I’d love to come again next year. Thank you very much!

Unfortunately, due to the rain we couldn’t have a BBQ, but we still had a wonderful time. The villa alone was very comfortable, and we made many great memories. We really appreciated that apple juice, wine, rice, miso soup, and more were provided. Everything was delicious. The Onsen was also excellent; although it rained a bit, everyone went in twice—once at night and once in the morning. We thought we wouldn’t be able to roast marshmallows because of the rain, but the owner showed us how to do it using a siphon coffee maker instead! Next time, we’d love to stay again when the weather is sunny.

All staff members were courteous and attentive. The meals were thoughtfully prepared with enjoyable touches, and we could even have dessert in the lounge after dinner, which was very refreshing. The bath was a spacious unit bath, and since it can be filled with Onsen water, we were able to relax and enjoy the Onsen in our Room. We would like to stay again.

We stay here mainly for Arashi no Yu, and it’s always one amazing experience after another—thank you again this time. The table tennis & darts Room was a hidden gem, and the kids were thrilled! If I had one request, it would be to have some board games the kids can enjoy (even something like UNO) in the table tennis Room or at the front desk—then children wouldn’t get bored even during a Multiple Night Stay. In any case, thank you as always for another wonderful stay.

The Onsen was outstanding, the hospitality was exceptional, and we found a truly wonderful Accommodation. The coffee we were served was authentic and incredibly delicious. It seems the space is designed so you can relax without worrying about time. However, not being able to find a clock anywhere was a bit inconvenient. Thank you for taking such good care of us.