고신에츠 온천 지역 × 만족도 평가가 높은 호텔·료칸

After arriving at Nakamatsuya in Bessho Onsen, we first visited the nearby Kitamuki Kannon Hall and then enjoyed a bath. The water temperature was perfect, and we felt wonderfully warmed up before heading to dinner. There, an incredible feast of matsutake dishes kept coming—more than I’ve ever had in my life—and it truly felt like I’d eaten a lifetime’s worth of matsutake. I’m so glad we came here, and I’d love to visit again around the same time next year.

We had a truly wonderful stay. We stayed for two nights with our 1-year-old daughter. Dinner and breakfast were included, and the food was outstanding. They thoughtfully accommodated our child’s meals, taking her egg allergy and the size of the ingredients into consideration, and she was very happy. The staff also looked after her throughout, so we could enjoy our meal with peace of mind. The Room has special touches that help you forget the busyness of everyday life. Thanks to that, we were able to enjoy an extraordinary experience we don’t usually get to have. We would love to return again next time.

While waiting for the Shuttle Service to the station after check-out, they kindly offered cold drinks and showed thoughtful care in many ways, providing truly attentive hospitality. The meals were delicious, and the tableware was stylish—both the taste and presentation were very satisfying.

I stayed in a newly renovated Room, and it was wonderful. The in-room perks were excellent. In particular, the all-you-can-eat gelato was an incredibly generous service—perfect after the Onsen—and I enjoyed trying many different flavors. Everything was delicious. The pre-dinner aperitif can be chosen from the menu, and the lounge coffee machine is truly high-quality, so I used it many times. Both the quality and quantity of the meals were very satisfying, and what impressed me most was the staff. There were many young team members, but everyone’s hospitality was outstanding. Some staff members spent a long time chatting with elderly guests because they were approached for conversation, yet they responded without showing any displeasure at all—I was genuinely impressed. You can also enjoy two different types of Onsen water, and I think this Accommodation offers excellent value for money. I will definitely return again. Thank you very much for taking such great care of me.

You can enjoy Maruki Winery, one of Japan’s oldest wineries, all day long while taking in a beautiful Japanese garden. For dinner, we had a tea-ceremony kaiseki meal—one delight after another. The Room also comes with a private Onsen bath featuring 100% free-flowing natural spring water rich in sulfur. We learned how to spend time slowly and luxuriously in true bliss—an ideal adult getaway. This is truly the best Accommodation. Next time, we’ll book a Multiple Night Stay.

Although we arrived in rainy weather, we were warmly welcomed by many staff members, making for a wonderful start that almost felt more than we deserved. The building, designated as a Tangible Cultural Property, has a rich sense of history, yet it is meticulously maintained throughout, allowing us to relax in complete comfort. In addition to the pleasantly warm and soothing Onsen, the cuisine was truly outstanding. On departure, they even took a complimentary commemorative photo and later sent it to our home—such a thoughtful gesture that made this an unforgettable memory. Everything was exceptional, including the hospitality, and this is an Accommodation we would love to stay at again. Thank you very much.

Every season, I’m moved by the nature, the cuisine, and the hospitality. This time, even the rainy scenery felt mystical. Even a single dish reflects its history and background and its connection to the region; together with the staff’s gentle warmth and the atmosphere, it feels like something unique to this place—carefully preserved over a long time. Thank you as always; I’ll be back!

A ryokan next to Suwa Taisha Shimosha Akimiya, where you can relax in gentle hot springs and spend time wrapped in tranquility. From the room we stayed in this time, through the window we could see the roofs of buildings within Akimiya’s grounds and the surrounding grove. The season’s coldest autumn weather this year made the feeling of cleansing both body and mind even stronger. We didn’t have time to walk around on this trip, but it takes less than a minute to reach Akimiya’s parking lot. Its charm, different from modern accommodation facilities, reminded us of the pride of being Japanese. Thank you very much.

We visited to celebrate my father’s 80th birthday. It was a long drive from Yokohama to Nagano, but this was a wonderful Accommodation that truly made us glad we came. The in-room open-air bath was a little hot and needed some adjustment, but it was clean, spacious, and free of insects. The shampoo and conditioner also left our hair smooth and silky. (Some Ryokan at this level still leave your hair feeling rough.) All the staff who welcomed us were smiling, and during dinner the head chef served the main dish right at our table. Everything was delicious—made with local ingredients and carefully prepared with great attention to detail. On our way out, they even opened the souvenir shop in the main building earlier for us, so I was happy to be able to buy the souvenirs I wanted. My parents were very pleased as well, so we would love to visit again while they are still healthy.

I stayed here once and loved it so much that I booked again right away. This was my second stay, and it was just as satisfying as I expected. The meals—both the inn’s signature dish (beef grilled on a hot stone) and seasonal items—were excellent in both quality and portion size. The hot spring has a faint sulfur scent that really highlights how good the water is. Our family’s favorite is the beer service time in the lobby. Having a refreshing drink before dinner after a bath is the best. It’s a much-appreciated service in these times of rising prices. I hope you’ll keep offering it for my next stay!

We were able to stay at Kashiwaya again this year as a family, and we had a truly wonderful time. With only a few Rooms, we hardly ran into other guests even in the baths, so we could quietly enjoy the excellent waters of Bessho Onsen. The meals are gently seasoned and make the most of local ingredients, and no matter when we visit, it’s a mysterious Accommodation where we always sleep soundly at night. We look forward to visiting again.

Although it was a small ryokan that accommodates only a few guests, it was a very quiet, comfortable place with a traditional Japanese atmosphere. The staff were also very attentive. I was especially impressed by how wonderful the meals were, and I really liked the tastefully chosen tableware as well.

The parking lot is less than a 1-minute walk from the Accommodation, but cars cannot be brought right up to the entrance, so the proprietress came to our car to pick up our luggage. Dinner was the Shige-no-Ie group dining Plan; the hot pot was served with their homemade broth instead of ponzu, and it was very delicious. The soba rice porridge served at breakfast was also very tasty. However, we chose a room with an open-air bath, but perhaps due to its age, one tile had come off and there were quite a few dirty bits of sealant and debris floating in the water, which was disappointing. There were several other spots that felt loose when touched, so I think they should be repaired before more tiles come off. My husband used it and said both the Onsen and the garden were wonderful, but my daughter and I couldn’t use it because it felt unclean, which was unfortunate. All of the staff were easy to talk to and spoke to my daughter every time they saw her; everyone was very friendly and it was great.

We stay here mainly for Arashi no Yu, and every time it’s one moving experience after another—thank you again for this visit. The table tennis & darts Room was a hidden gem, and the kids were thrilled! If I had one request, it would be to have some board games the kids can enjoy (even something like UNO) in the table tennis Room or at the front desk—then children wouldn’t get bored even during a Multiple Night Stay. In any case, thank you as always for another wonderful experience.

From the outside it is a simple Western-style building, but once you step inside, it feels grand and luxurious. The location is excellent: Lake Suwa spreads out right in front of you, and every room comes with its own open-air hot spring bath with free-flowing natural spring water. The water quality is wonderful, and every carefully selected furnishing is of exceptional quality. I also appreciated the in-room massage chair, and the coffee setup was great—you can grind the beans yourself and brew a delicious cup while enjoying the aroma. I worried that such a fluffy bed might hurt my back, but it was truly comfortable. The feather pillow was perfect as well; I slept soundly and woke up refreshed the next morning. With your stay, you also receive complimentary bathing tickets for Katakurakan. In addition, there are free-flow drinks available in the 3rd-floor lounge—soft drinks, rooibos tea, and even wine (just a tasting portion). Dinner can be enjoyed as a full course meal, and they selected local wines for pairing; it was an outstanding experience. I was also touched when the chef came to greet us personally. They were very flexible with the course menu as well—we were able to choose different courses for each of us, which really showed how accommodating this hotel is. Car-wash service—which has disappeared at many places—is still offered here, which impressed me again. Seeing my car polished to a shine the next morning genuinely made me happy. I have stayed at many renowned hotels and ryokan over the years, but receiving this level of service at this price point makes this an easy choice for my go-to hotel from now on. There are so many more memorable moments that I could not possibly write them all here—but I hope everyone experiences it for themselves and discovers what makes this hotel so special. To all of the hoteliers: thank you very much for your warm smiles and attentive hospitality throughout our stay.

This was my first time visiting Togura Kamiyamada Onsen. The proprietress kindly showed me to my room, and I was already in relaxation mode after being served delicious pickles and tea. The hot spring is 100% free-flowing from the source, available 24 hours a day. The water was wonderfully smooth with a gentle sulfur scent, and I enjoyed it many times—after arrival, at night, and again in the morning. And then the meal I had been looking forward to! Every dish was carefully prepared and truly delicious. I also tried the seasonal strawberry liqueur; it wasn’t overly sweet, and the fresh strawberry aroma was delightful. The proprietress served me with a warm smile, and our small conversations were so enjoyable that even though I was traveling solo, I had a wonderful time dining. I also appreciated being able to relax over my meal in the newly renovated private dining room. This was my first visit to Togura Kamiyamada Onsen, and both the baths and the cuisine were outstanding—I’d love to return in another season. Thank you very much.

Everything was exceptional from pick-up to send-off. I stayed here after a weekend trek, and upon arrival we were welcomed with a welcome drink, along with a clear and courteous explanation of the Accommodation—brief yet thorough at all the key points. As for dinner, to put it in gourmet terms: “a blissful dining experience woven from artfully presented plates and a refined atmosphere.” In my own words: the ambiance was wonderful, everything was delicious, and I couldn’t wait to see what would come next! The private bath we used after the meal was also perfect—an open-air bath of just the right size, stocked with popular in-bath amenities that were gentle on the skin—so I could truly relax. The futon was very comfortable, and breakfast was healthy and vegetable-focused with delicious rice; the after-meal coffee in the lounge was excellent as well. Thank you for seeing us off so pleasantly at the end. We’ll be back! It really was an amazing weekend.

Both the Room and the entire Accommodation were clean, and we had a very comfortable stay. The Onsen warmed us through to the core and helped relieve our travel fatigue. The meals were a delight both visually and in taste, and the steak in particular was outstanding. We had no contact with other guests, making it a quiet, relaxing space. Conversations with the staff were also pleasant, and we were very satisfied. We would love to visit again in a different season.

This is a heartwarming hotel where every detail reflects genuine care for guests. Our whole family became fans. They also shared information about nearby sightseeing spots, and later put together brochures along with a handwritten message. The children’s amenities were well stocked, and when co-sleeping with a child, they prepared the room by pushing the twin beds together—very family-friendly. I feel this is a one-of-a-kind hotel that truly values its guests. Highly recommended!!

Because my husband is from Nagaoka, we come from Tokyo to Niigata every year during the Obon season. Our usual routine is to go swimming at Kakudahama Beach first, then stay at Hotel Asuka. The made-to-order dinner buffet is delicious, and the food comes out quickly. The dishes you can pick up anytime are also great, so I always end up eating too much. Both the long-time staff and the newer team members are truly pleasant and welcoming—it makes me feel at home. This is my favorite hotel that I look forward to visiting every year. We’ll be back again next year, so thank you in advance.