지바 × 자연 체험 숙소고객 서비스 평가가 높은 호텔·료칸

Our two Miniature Dachshunds had a great time running freely in the spacious dog run. The indoor areas were also dog-friendly throughout, and the owner kindly told us not to worry if anything got dirty, which really put us at ease. It rained unfortunately at night, but thanks to the covered area we could still enjoy a barbecue. The complimentary breakfast clam pasta was also delicious. Next time, we’d love to visit in winter and try the wood-burning stove and a campfire. Thank you very much for your wonderful hospitality.

Thank you for your very kind support, including answering our questions in advance, which made our trip truly comfortable. We were a little worried about the weather, but it was mostly cloudy, and even when it rained it was only a light drizzle, so we were able to enjoy the BBQ as well. The BBQ oven was set up just outside on the terrace under a roof, so we could use it with peace of mind. The Room was extremely clean, and all the amenities were stylish. There was also a washing machine, which was very convenient for doing laundry on site. We would love to stay again. Thank you very much for everything.

We stay here every August with my three sisters’ families. This year we were lucky with the weather and had a great time in the pool, enjoyed table tennis, and both my daughter and grandchildren were very satisfied. They also prepared a private dining room for dinner, so we could eat without worrying even when our 2-year-old grandchild was running around. Of course, the food was delicious. All of the staff were very kind, and we are especially grateful for the service at dinner. We plan to stay again next year.

This was the best value for money among all the Hotels I’ve stayed at around Tokyo. I’ll choose this place again whenever I come to visit Chiba. The breakfast and dinner were both delicious, and the dinner in particular was truly professional-level—my whole family loved it. I was amazed at how spacious the Room was. I didn’t expect to have such a large Room at this Accommodation Fee, so it was a pleasant surprise. The condition of the guest room was even better than in the photos, and everything was impeccably cleaned.

I chose this Accommodation for my boyfriend, who loves saunas. I don’t know much about saunas, but he seemed completely satisfied and kept saying, “The best! The best!”—which made me happy too. Relaxing while listening to the natural soundtrack of the gorge and flowing river was wonderful. We said goodbye to the Accommodation, promising to come back again.

We searched for a well-reviewed Onsen with an ocean view and decided to stay here. From check-in to being shown to our Room, and even during meals, the staff always served us with a smile, making our stay very pleasant. The meals were very luxurious and absolutely delicious. The ocean-view terrace was also beautiful, and we were able to relax at our leisure. This is a Facility we would love to visit again.

My aunt found a hair and, since she is not good with such things, she ended up contacting the front desk, which I felt very sorry about. However, the response afterward was truly wonderful: they handled it thoroughly using as many as four vacuum cleaners, and someone who seemed to be the manager and branch manager also apologized to her in person. Thank you very much for your exceptionally courteous service—we almost felt bad for causing you so much trouble. She also said the meat at dinner was tender and very delicious. With ocean views from every room, the scenery was amazing, and she told us it was “the best trip ever.” We sincerely appreciate the heartfelt hospitality of all your staff.

We were extremely satisfied with everything—the Facility, the Room, the meals, the staff service, and the activities. It’s perfect for families with small children, but even our group of five adults fully enjoyed the activities. In particular, the coordination among the activity staff and between the activity staff and Hotel staff was excellent, making our stay very comfortable.

Although a typhoon was forecast, it didn’t rain much, so we were able to let our dog play in the dog run. The meals were delicious as well. Compared to 4–5 years ago, there are more Facilities now, and we were happy to see a photo spot.

We stayed for two nights as a family. As this is glamping within a golf facility, it’s set on beautifully maintained lawns, and we were able to relax very comfortably—almost like staying at a Hotel. Even though it was summer, insects didn’t bother us much. We did notice a slight vinyl-like smell from the tent, but the interior was spacious, with two air-conditioning units and adjustable lighting, so it was very comfortable. The bathrooms were also very clean, which made it reassuring for women as well. The Italian meals were excellent and very generous in portion size. We stayed for two nights, and they changed the menu for us; everything was delicious. I can’t go into details, but they were also considerate of our picky-eating son—I felt sorry to trouble them—but we truly appreciated their thoughtful attention. Because it’s all-inclusive, I was disappointed that I don’t drink alcohol, but my husband does and seemed extremely satisfied being able to enjoy a variety of drinks without hesitation. We couldn’t make it to bar time due to our schedule, but it sounded like there was a great selection and we would have loved to try it. There is some distance between the clubhouse where you dine and the tent where you stay. Shuttle Service is generally provided, but if you want to walk instead, please note that walking may not be allowed during certain hours (possibly for safety reasons). At night, it was lovely to stroll from the clubhouse back to the tent while looking up at the sky. There’s also a “German Village” within driving distance; we enjoyed activities like putter golf with our children. We didn’t overpack our schedule and spent two relaxing days—making wonderful memories.

We arrived before check-in, but we were kindly shown to our Room. The Room was very clean and had all the necessary amenities and seasonings. After check-out, we were given a ride to the station by car, which was very helpful. We would love to stay here again!

We’ve stayed here as a family for three years in a row. In short, this cottage is wonderful in every way! They’ve also added a bicycle rental option starting this year, which made our stay even better. It’s easy to see why so many guests return. We’ll definitely be back again next year.

I was very satisfied with the meal selection and timing, as well as the attentive service from the staff during meals. The Room also offered a lovely view of the green mountains, and best of all, it was quiet with no hustle and bustle, so I could truly relax. The bath was a bit far and required walking across floors; since this stay was in summer it was fine, but if I have the chance to stay in winter, I think it would be nice to have a long-sleeved jacket to wear over the yukata. Both dinner and breakfast were light yet satisfying, and every dish was delicious. In the morning there was complimentary coffee, which was perfect for a relaxing moment before departure. I would like to stay again when traveling in Chiba. Thank you very much.

From check-in until our car left the Ryokan, the staff naturally came outside to welcome and see us off. I think there are very few Ryokan or Hotels that do this. The preparation of the futon bedding and in-Room dining was pleasant, and it made for a wonderful stay. Every dish was delicious, and the portions were very satisfying. If I had one request, I would be happy if there were a bit more local vegetables—especially for guests in their 50s like us. This may be a matter of preference, but I felt the miso soup would have been even better if it were served a little hotter. Similarly, I would have preferred the water in the large public bath to be slightly hotter. What impressed me most was how thoroughly everything was cleaned. Even at expensive Hotels or Ryokan, you often notice dust in hidden areas or peeling wallpaper and small flaws here and there, but everything visible was very clean. Precisely because it isn’t brand-new, it felt especially comfortable. It was my first stay here, but I feel like I got great value. My only concern is that many of the staff seemed to be around my age or a bit older, so I hope this Ryokan will continue for many years and be passed on to the next generation so guests can keep enjoying it. Thank you very much.

We stayed as a family with children. The kids were thrilled with both the pool and the jacuzzi! Both were warm, so we could enjoy them comfortably even when it wasn’t midsummer. The BBQ area was also well equipped with plenty of amenities and supplies, so we had everything we needed to enjoy BBQ without any inconvenience. The optional BBQ set ingredients we ordered were very delicious. We woke up early in the morning and fully enjoyed the pool with the kids. They also happily played with the garden trampoline, balls, and other play equipment. The garden was spacious enough for the children to run around freely, and they played a lot and were completely satisfied. One night wasn’t enough to do everything, so next time we definitely want to stay for a Multiple Night Stay.

The meals were buffet-style, so I didn't have high expectations, but there was a wide variety and everything was incredibly delicious. The bath area had a low-temperature sauna, allowing me to relax at my own pace. It is a quiet and very nice accommodation. I will definitely use it again next time.

We visited last year and had an amazing, great-value summer with river play, BBQ, fireworks, and more—perfect for our family with young children—so we came back again this year. We made a mistake during the Reservation process, but the staff kindly helped us, and we were able to make more wonderful summer memories. With easy access from central Tokyo, it’s perfect for anyone who wants to enjoy glamping casually.

We stayed with our 4-year-old daughter for my husband’s birthday. After making a Reservation, they kindly confirmed by phone and accommodated our last-minute request for a birthday plate as much as possible. Both the staff on the phone and the team on site were all warm and attentive. There were plenty of kid-friendly activities, such as playing in the river behind the property and fireworks at night, which made it a very satisfying trip. They were also very kind to our child, and she says she wants to come again.

We happened to stay right when the pool opened, but unfortunately the weather was terrible and we couldn’t swim. What a shame! Still, we were very satisfied with the Room atmosphere and the course meal, and we were able to relax thoroughly. We’ve visited Harvest in Nasu and Hakone (Sengokuhara), but it’s a pity that Katsuura doesn’t have an open-air bath. Sorry for being picky. We’ll be back again.

The Hotel staff were very kind and attentive. The meals were delicious and served in generous portions. We were extremely satisfied with our stay at this Hotel!