구마가야 × 만족도 평가가 높은 호텔·료칸

I previously stayed here with my 4-year-old daughter, and while I was a little nervous about our first trip with a young child, we had a wonderful time—delicious meals and a clean Room, and we were very satisfied throughout our stay. This time, my husband was able to join us. The meals were different from last time but just as delicious as ever, and since we chose the largest Room, my daughter was thrilled. What made me especially happy was that the washing area in the women’s bath has been expanded! All of the staff were very kind, and we had a comfortable stay. We will definitely stay again as a family.

I stayed for one night, and it was a wonderful Hotel from start to finish. The Room uses a PIN code system with no key, so it was very convenient to go out without having to carry a key around. In the evening, alcoholic drinks were all-you-can-drink (free). It was a shame the large public bath didn’t have an open-air bath, but it was clean and the alkaline Onsen water was excellent. Breakfast offered a great selection of both Japanese and Western dishes, and I was very satisfied. I was also impressed by the thoughtful services—being able to choose your pillow, and free coffee and drinks available at all times. What makes this Hotel stand out is how they thoroughly reduce operating costs within what guests can reasonably accept—such as shortening breakfast hours to about two hours, asking guests to help with tidying up, using PIN codes instead of keys, and not handing out unnecessary amenities—and then use those savings to enhance guest services like free drinks and alcohol overall. I felt this approach significantly increases satisfaction. I admired how well they strike that perfect balance where you feel like thinking, “They do so much for us—so we can do this much in return.” I would definitely like to stay again.

They kindly explained the check-in process. I thought I wouldn’t be able to use the large public bath because the women’s hours were early evening and late at night, but they gave me a bath additive as a gift, so I was able to enjoy a relaxing bath in the Room. The Room was full of beds, but since I was only sleeping there, it wasn’t an issue. The bed was very comfortable! The table was large enough for snacks and such. It was a very clean Room and I had a comfortable stay! I signed up for breakfast on the day of check-in. The curry and croissants were great! The white rice was delicious too! Based on Reviews, I was worried about how small the Room would be and about the large public bath, but I had no complaints at all!

Thank you so much for your help. We look forward to your continued support.

We stayed with six people, including infants. The Hotel features a spacious, open lobby, and the Room was also clean. Best of all, being able to enjoy the Onsen in the Room was amazing. The water felt silky and slightly slippery, leaving our skin soft and supple. All of the meals were delicious, especially the vegetables and curry. The staff were very kind to our young children, making it an easy and comfortable stay. We would love to visit again.

The large public bath also had many open-air baths, which was great, but the Room also had an open-air bath, so it was wonderful to soak at night and again early in the morning. Even after checkout, we could still use the large public bath, and we were given fresh towels at the front desk, so we were very satisfied. There is a restaurant for dinner, but breakfast is bring-your-own only; there is a 7-Eleven right in front of the property, so we used that. I wish there had been a Plan with an 11:00 checkout.

I stay here whenever I visit Saitama. It’s very convenient right in front of the station, and the property is well cleaned throughout, so I’m satisfied. I also appreciate the senior discount. I’ll stay again.

The building is old and shows some signs of age in places, but it is well cleaned and did not feel unpleasant. Breakfast seemed to be cooked on the spot, and considering the price, it was satisfying and very tasty. On the other hand, the Room was a bit small, and I had to move the chair each time I walked through. Personally, I think single beds rather than a double bed would have made better use of the space and been more comfortable.

I stayed here on a business trip. The staff were courteous and the breakfast was good, so overall I was mostly satisfied. As the Facility feels historic, there was a slight odor around the plumbing, and I noticed limescale inside the kettle, which made me hesitant to use it. If more detailed cleaning had been done, I would have rated it even higher. Still, I was generally satisfied and would definitely like to stay again if I have the opportunity next time.

It was very quiet and I slept well. The Room was easy to use and comfortable. It was very cold outside, but the Room heating could be turned up comfortably—great!

I stayed here while visiting temples and shrines around Kumagaya and Fukaya, then heading to Nagatoro. The Room was clean, and the bath area was spacious—overall a very nice Hotel. Breakfast was also delicious. I would gladly stay here again.

It was very close to the station. The gyudon and ramen at night were delicious. The Room was clean and well maintained. Breakfast had a slightly limited selection, but it tasted good and included curry, so it was satisfying. Everything we needed was properly taken care of, and I would like to stay again.

It had been a while since my son and I had the same day off, so we stayed here after work the day before our holiday. Since we might have gotten stuck in traffic on the expressway and arrived late, I had set a later check-in time, but we ended up arriving earlier than expected. The male staff member at the front desk was extremely kind and courteous. There was a bath in the room, but we took advantage of the large public bath instead. Since it was late, it wasn’t crowded and we could relax and unwind. Breakfast was buffet-style, with more than enough variety for me. On our way to Kusatsu and Ikaho, I was looking for a Business Hotel where we could check in even late at night and enjoy a large public bath, so this location was easy to find and very convenient. The other staff were friendly as well, and I’d like to stay again. Highly recommended for an after-work stay.

Our first Shinkansen trip together as a couple. We chose this place because we wanted to go somewhere surrounded by nature. It was close to the station, and while it had a touch of the past, it felt nostalgic and relaxing. The breakfast buffet was delicious—we both ate so much we thought we overdid it. The Onsen was wonderful, and we were very satisfied, wondering if it was really worth this price. We’d love to stay again. Thank you very much for taking care of us.

This time, I stayed at Trail Inn Hanazono Inter for a business trip. It was very convenient with a home improvement store, supermarket, McDonald's, and Sukiya nearby. Despite being along the national highway, it was quiet and I had a pleasant one-night stay. I will use this accommodation again for my next business trip in this area. Thank you very much!

While looking for a Hotel near Kumagaya Station, I chose this one because it was the cheapest and had great Reviews. I expected a somewhat retro Hotel, but since I was mainly focused on price for just one night, I didn’t have any particular expectations. However, just as the Reviews said, the moment I entered the Hotel it smelled wonderful, and all of the staff (mostly older women) were truly kind and pleasant. Their thoughtful attention and friendly words came so naturally that I was genuinely impressed!! The Room was more spacious than I expected and very well cleaned, so the age of the building didn’t bother me at all. I’ve stayed at several Hotels in front of or near the station before, but if you’re staying with No Meals Included, this is by far my top recommendation! I probably won’t be going to Kumagaya again, but I wish I had stayed at this Hotel sooner. Every staff member I met in the Hotel left a great impression—such a wonderful place. Thank you very much!

We stayed here during our visit to Saitama Children's Zoo with our 2-year-old son. Although we checked in much later than planned, the staff provided a very accommodating response over the phone. Upon arrival, we were warmly welcomed at both the parking lot entrance and the hotel entrance, which was especially touching given the harsh cold weather. The onsen in the annex had its outdoor bath closed due to freezing conditions, but the indoor bath had excellent water quality. The washing area felt slightly chilly though. I took my son to enjoy the panoramic bath on the 12th floor of the hotel, where baby soap was thoughtfully provided—this was incredibly helpful! The room was clean and well-maintained; we had requested a Hollywood twin bed setup in advance, and they kindly accommodated this request as well. The hospitality truly stood out as exceptional! While I felt that breakfast could use some improvement, considering its cost-performance ratio and overall experience, it was a very pleasant stay. Thank you so much!

The Room was clean and comfortable. Surprisingly, the frozen meals were delicious. There is also a convenience store next door, so you can stay without any inconvenience.

We stayed with our 3-, 2-, and 1-year-old children. Thank you for your very attentive service and for the toys for the kids. We would love to stay again if we have the opportunity.

It’s affordable, clean, and there’s nothing to complain about. The light snack service is also a nice touch. I’ve stayed at several R9 locations, and they’re all new and comfortable. If they can keep this level of cleanliness even as time goes by, I’d love to keep using them.