이토 × 온천・목욕 평가가 높은호텔·료칸

Thank you for your heartfelt hospitality from arrival to departure. Talking with our assigned butler and the rest of the staff has also become one of the pleasures of our stay. The Room setup, Onsen, room service, dinner, wine, and breakfast were all wonderful and truly memorable. Thank you very much.

Perched on a hill near Kawana Station, this Accommodation has a wonderful sense of charm. Even though it is upscale, the attendants were warm and approachable, making our stay truly comfortable. The Onsen baths are available both indoors and outdoors, and we could enjoy them at the same time; the water quality was excellent. The kaiseki dinner was outstanding—as expected of a renowned Ryokan—and we enjoyed it so much that we even had the late-night snack. The peaceful atmosphere, with occasional birdsong, was so soothing that we didn’t want to leave. We will definitely return.

With construction starting in September, and since we can only travel on weekdays, this was our last stay of the year. The food, the baths, and the Room were wonderful—and above all, the staff’s hospitality was exceptional in every way. What impressed us most this time was how you remembered what we discussed during our previous stay about how to serve chilled sake, and then made it happen exactly as promised. We were able to enjoy it deliciously right to the very last sip. Your prompt response truly surprised us and made us feel that you are always thinking of your guests. This is a special place for us. We are deeply grateful for this encounter, and we sincerely look forward to seeing everyone again next year.

I stayed here recently. The atmosphere, service, and cuisine were all truly outstanding—just what you would expect from a classic Hotel. In the calm, historic setting, I was able to relax and enjoy a leisurely time. Each dish was delicious, and I was very satisfied until the very end. All of the staff were courteous, making my stay very comfortable. It’s a wonderful Hotel that I would definitely like to stay at again.

We stayed in the Kozu Room. The Room was spacious and comfortable. Although the facilities are mostly shared with Kowakien, they are clearly separated in various ways, which was great. The meals were delicious and more than we could finish. All the staff were courteous, and we had a wonderful time. This is an Accommodation I can recommend.

Thank you very much for your thoughtful hospitality. You even prepared matcha for us, and we enjoyed it very much. The Room and bathroom were clean, and we had a very comfortable stay. The view from the Room was wonderful—we were moved to be able to take in the sea, mountains, and sunrise all at once, accompanied by birdsong. The Onsen water quality was excellent, and our skin felt pleasantly moisturized even after bathing. We would love to stay again. Thank you very much.

Once again, I was very satisfied with everything—the cuisine, the hospitality, and the Facility—and was able to relax. Last time, I mentioned that the meat dish at dinner was a bit fatty and that I would appreciate a leaner option, and you kindly changed it to filet. Also, last time at breakfast, the delicious dried horse mackerel was served near the end of the meal, which was a little disappointing; however, this time there was no such issue and I was extremely satisfied. The soba served as a late-night snack during bar time was also delicious. The only disappointment this time was the bad weather—everything else was perfect. (As always, I ended up drinking too much.) I would love to visit again to relax. Thank you very much.

The Accommodation itself is compact, but the detached annex is impressive and offers plenty of space. The meals were distinctive yet delicious. Each dish was thoughtfully prepared.

We stayed here to celebrate both our wedding anniversary and my wife’s birthday, hoping to enjoy Onsen and delicious cuisine with views of the sea and town. The scenery, food, and Onsen were wonderful, and we especially appreciated the excellent service from Mr./Ms. F. Friendly yet attentive and courteous, their explanations made the meal even more enjoyable—we truly loved every dish. On our way out, we also discussed our next Reservation. We look forward to staying with you again. Thank you for helping us spend an unforgettable anniversary!

I would like to stay again. This is an accommodation I would recommend to my friends. It was very relaxing.

We stayed on May 2, right in the middle of Golden Week. The traffic and bustle on the way to the Accommodation disappeared the moment we arrived—it felt like another world. We relaxed in the in-room bath to soothe our fatigue, and my wife even took a peaceful nap until dinner. Dinner, which we had been looking forward to, exceeded our expectations and left us completely satisfied. The portions and variety were excellent, and no matter how much there was, it still didn’t feel like enough with the kamado-cooked rice. (Breakfast was also outstanding.) We were able to spend our time without coming into contact with other guests. Finally, from arrival to departure, we were greeted with warm smiles throughout. Both body and mind were refreshed, making it a truly wonderful trip. We would definitely like to visit again.

I made a Reservation the day before my stay after reading the reviews. It was No Meals Included, but the service and atmosphere were great—this was a wonderful Hotel just as described. There is parking, and it’s fairly close to the station, so I recommend it. If I have the chance to visit again, I will definitely stay here. To all the staff, thank you for providing such a comfortable space.

The round-trip Shuttle Service was available, which we really appreciated. It’s in a quiet location, so we were able to relax. All the staff we met were polite and provided excellent service. As others have mentioned, the meals were the best we’ve had among all Kyoritsu Group properties we’ve visited. Since spiny lobster was unavailable due to the closed season, abalone sashimi was served instead—everything tasted great, and the portion was surprisingly generous. One small concern: right after check-in, at the open-air area of the rock-bath public bath (toward the back), there were quite large dead insects (beetles and moths). Given the natural surroundings it may be unavoidable, but I’d appreciate it if that area could also be checked more carefully.

I stayed in August. The Hotel itself felt a bit old, but the necessary areas have been renovated. Good points - The Hotel has an outdoor pool. Ito’s Orange Beach is a bit far, so the pool is more than enough for kids to play. It’s heated and the water temperature was comfortable. - There are karaoke rooms, table tennis, and a free manga corner. - The complimentary Onsen manju at welcome service is delicious. - As part of the Fujita Kanko Group, there are Plans that include free tickets to Hakone Yunessun and Shimoda Aquarium. There is also a 24-hour MaxValu right next door where you can buy snacks and sweets anytime. Points for improvement - If it’s only seafood, you get tired of it, so I’d like more variety in meat and vegetable dishes as well. - I would prefer a card key for the Room. Overall, I felt it offered excellent value for money.

It was a trip with heavy rain the whole time, but we arrived at the Hotel early and were able to enjoy ourselves a lot. It was disappointing that we couldn’t use the outdoor facilities because of the rain, but our grandchildren and parents enjoyed the indoor Facility, while grandpa and grandma enjoyed the Onsen. However, because of the heavy rain, it was difficult to get to the restaurant. It would have been perfect if it hadn’t rained! The Room was spacious and we were very satisfied. The food was also delicious. If I had one small request, it would be about drinks at places like the restaurant—since we were traveling with a 2-year-old, it would have been nice to have something like barley tea available.\nWe’d like to visit again next time on a day with better weather.

We searched for an all-inclusive, ocean-view Hotel with breakfast and dinner buffets and a pool, and stayed here as a family during our summer vacation. The wide variety of all-inclusive options, the breakfast and dinner buffets with live cooking stations, the pool, and the many types of Onsen were all wonderful. We also enjoyed the free soap-making activity with our child. Everyone at the Hotel was truly kind. They always greeted us with smiles and attentive service, never showing any sign of being busy or affected by the heat. We were deeply impressed by their hospitality and were able to relax at a very leisurely pace. Even during the Shuttle Service on our departure day, they saw us off at the bus despite how busy mornings are—we were touched until the very end. We would definitely like to stay again. It was an amazing summer memory for both children and adults—everything was taken care of.

This Accommodation let us fully enjoy both the sea and the Onsen. The sound of the waves heard from the tatami Room was truly, truly soothing—it was a Room that made us want to keep watching and listening forever, and to stay longer. From arrival to departure, every staff member was kind and attentive. We were able to enjoy the meals, drinks, and even late-night ramen. There wasn’t a single thing to complain about—this is a place we absolutely want to visit again. Thank you for such a wonderful time.

This time, I stayed in a corner Room (Type C) on the top floor (4th floor). Because it was a semi-open-air bath with 24-hour circulation, I could use it anytime without the hassle of filling the tub, which was great. I chose a Plan without meals, so I stocked up at a local supermarket before arriving, but the selection of frozen foods and boxed meals there was limited and overpriced—I wish I had shopped at Don Quijote across from Marine Town instead. The check-in process at the Accommodation is a bit unfriendly and may be confusing for first-time guests. You open the sliding window by the stairs on the 1st floor and operate via a touch-panel monitor, but you need to enter your Reservation Number or QR code. You also need to enter information for accompanying guests along with the Reserver’s details, so it would be better if this were explained in advance in the Reservation instructions. It also would have helped to know beforehand that you must pay a Hot Spring Tax of 300 yen per person at check-in. *Depending on the booking site, this information may have been provided. The Room was very clean, and unlike typical hotels, there are plenty of power outlets—so charging devices shouldn’t be an issue. There are also outlets by the bedside (upper area) along with lighting, which is convenient if you charge your phone while sleeping. Free Wi-Fi was available; with three other guest groups (judging by the number of cars in the parking lot), speeds were reasonably good. Getting to the Accommodation may take some effort due to rough road conditions. If you take the road marked “No entry except Minori Village personnel,” it works as a shortcut and you can reach it without problems; however, if you simply follow GPS directions, you may end up on narrow roads and taking a longer route—so checking in advance is recommended. If you’re lucky with other guests, it’s quiet and ideal for relaxing indoors at your own pace. If that concept suits you, I think it’s an excellent Accommodation.

I recently stayed at this Accommodation for the first time.\nThere were international staff working on-site, and their service was very polite and welcoming, so I felt at ease even as a first-time guest. Since I was staying with a relative who has some difficulty walking, I checked in advance about stairs; however, there was a small set of steps (about three) without handrails along the route inside the building, which made getting around a bit challenging. I think it would be helpful to have handrails there. I also feel that adding handrails to the open-air bath in the guest room would be beneficial.\nOn the other hand, every meal was delicious and more than enough in quantity—we were very satisfied. The dishes featuring seafood and local ingredients exceeded our expectations, and we were able to enjoy them at a relaxed pace. As our group enjoys drinking, we also appreciated that it was all-inclusive.\nOverall, it was a very satisfying stay, and we were impressed by the attentiveness of all the staff. With a few improvements to the facilities, it would be even more comfortable, but it was a wonderful Accommodation that made us want to visit again.\nThank you very much.

The Onsen was simply wonderful! Since we were traveling as a couple, we used the private family bath, and we slept soundly afterward. It was also lovely to soak in the footbath while watching the koi. Depending on the day of the week, there’s almost nothing around nearby, so you may want to have dinner at the Hotel or eat elsewhere in advance so you can relax. Also, I understand the eco-friendly approach with fewer amenities, but it would be very helpful if at least facial lotion were provided. Still, breakfast was delicious, and overall I’m truly glad we stayed!