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The water quality was great and left our skin silky smooth. We were also delighted that the hair dryer, iron, shampoo, and other amenities were all ReFa products. All of the staff were courteous, and we felt comfortable throughout our stay. We also appreciated the 11:00 check-out

Since meals were served in the Room, our dog barked a lot each time the staff brought the food, but they kindly knelt down to our dog’s eye level and helped him feel at ease. All of the staff greeted us with warm smiles, which made it very relaxing. We also had times when we coul

It was truly amazing. - The staff’s service - The Room (layout, view from the Room, hospitality) - The meals - The large public bath Everything was excellent! We had a wonderful time from start to finish! This is an Accommodation we definitely want to return to. We’ll recommend i

The private dining Room was quiet both morning and night, allowing us to enjoy unhurried time together as a couple and create truly satisfying memories. We were also grateful for everyone’s kind and thoughtful service. Thank you very much for the birthday message at dinner and

I felt that this accommodation was very well-balanced. The meals, room, onsen, and staff were all managed at a high level. Although I run a different business, I learned a lot from my stay. Personally, I found the terrace hammock and relaxing chairs incredibly comfortable. I spe

During our stay, it rained heavily all day and we couldn’t go anywhere, so we spent the day inside the Hotel, but thanks to the open-air bath in the Room, we were able to relax and take it easy all day. The drink service in the lobby and the warm attentiveness of all the staff al

Above all, the staff were courteous and wonderful. When we asked them to receive a birthday cake for my companion, they kindly accommodated us, and as we were leaving they even prepared a small gift—my companion was truly delighted. Of all the Accommodations I’ve stayed at in Hak

Both the bath area and washroom were fully equipped with cleansing products and facial cleansers, so there was no need to bring anything extra—everything was perfectly arranged. The meals were just the right portion size with a wide variety of dishes, all deliciously prepared. D

From the initial contact, the staff took great care to accommodate preferences such as disliked ingredients, which made us look forward to our stay. The entire facility was impeccably clean, and the room was well-maintained, allowing us to enjoy a comfortable stay. The meals we

There was even a massage chair, making our stay truly luxurious. The staff's warm smiles and exceptional hospitality added to our wonderful experience. The semi-open-air large bath was incredible; soaking in the spacious tub while enjoying breathtaking views outside was unforget

We were also offered towels upon arrival, which was very thoughtful. We are truly grateful. The food was delicious, and both the room's private open-air bath and indoor space were clean and comfortable. The young trainee staff member was very polite, hardworking, and had a refr

The garden surrounded by fresh greenery and the open-air bath were wonderful, providing the perfect refreshment. The Room was impeccably clean and very functional, allowing us to spend our time comfortably. Above all, the staff's warm smiles made it a memorable birthday filled wi

Clean rooms, a private bath with the soothing scent of cypress, and two large Onsen baths with different spring sources provided a relaxing experience. There were also inbound international guests, and while the lively atmosphere during dinner was enjoyable, I personally found th

The interior design—including solid-wood tables—was wonderful, and I was able to truly relax. The cuisine was outstanding. Not only were the chef’s carefully selected dishes beautiful, but the decorative cuts and presentation were also elegant, and everything tasted excellent. I

Thank you for allowing me to spend some time at the entrance as I arrived a little earlier than the 3 PM check-in. Since it was a December stay, I was soothed by the Christmas decorations. Both the room bath and the large public bath were kept very clean. The meals were visua

The Onsen was comfortable in temperature and very relaxing in both the large public bath and the private bath. The ice pops after bathing were also a welcome service. All of the staff had wonderful smiles and were kind throughout our stay, which made us feel very comfortable.

Additionally, the room had its own open-air bath with a great atmosphere that we thoroughly enjoyed. Both dinner and breakfast were perfectly portioned, visually appealing, and absolutely delicious. My wife and I had an enjoyable time throughout our stay, creating wonderful me

What made me happiest was that the coffee is now much richer in flavor and tastes great even as a café latte—thank you for this improvement! The large public bath now uses card keys instead of number security locks, and new high-quality hair dryers have been provided—thank you

The complimentary beer, alcohol, coffee, and sweets in the lobby are also wonderful. The Japanese-style dinner was very delicious, and the private bath was extremely comfortable. It was truly amazing overall, but there was just one major disappointment—the Western-style breakfa

My parents were overjoyed and said it was their first time receiving such a celebration. Thank you so much! Also, thank you for accommodating food allergies again this time. I truly appreciate your efforts and enjoyed every bite of the delicious meal. I love Ginyu's Japanese-st