유가와라 · 오다와라 × 온천 거리 산책을 즐길 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸

We stayed for 3 days and 2 nights. The Facilities, the staff’s atmosphere, and the meals were all excellent. It was clear that each staff member truly loves dogs. We would definitely like to stay again.

This was a high-quality Accommodation where you could truly appreciate the chef’s excellent sense of taste in both the quality and quantity of the food. The bath was also wonderful and left a strong impression on me. I was particularly struck by a Nepalese female staff member who spoke Japanese well; she looked worried because a local bridge in her hometown had been washed away in a landslide disaster in Nepal.

Thank you very much for your hospitality the other day. Although it was only for one night, I was able to relax deeply. As rumored, the breakfast and dinner were delicious, everyone’s hospitality was excellent, and the Room was wonderful. I’m truly glad I chose to stay here. I also sincerely appreciate you finding my lost item and sending it to me right away—it was a great help. I hope to visit again soon. Thank you very much.

I have been staying here for some time, and recently I always stay for three nights. Each time, the property is quiet and thoroughly cleaned throughout. The wonderful, delicious meals were excellent, and both the open-air bath and the large public bath were spotless. The background music was also pleasant. The Room has two rooms with a veranda, and it was the perfect size for just my spouse and me. The staff’s service was also good.

The Hotel staff were wonderful, and the food and baths were excellent!

I gave my elderly mother, who can go anywhere on her own, a solo trip as a gift. When she returned home, she was truly delighted and spoke very highly of the wonderful service provided by the Ryokan staff. The meals were also delicious, and above all, it seems she was able to relax completely. Thank you very much. I plan to give her another trip as a gift once more within this year, and I would appreciate your kind support when that time comes.

This was my long-admired Accommodation, and my first visit. I was truly able to relax in a space where all I could see from the Room was greenery, and all I could hear were the calls of cicadas. The two large public baths had slightly different temperatures between the indoor bath and the open-air bath, so even I, who am not fond of very hot water, could choose what suited me. The meals also featured seasonal ingredients beautifully and were absolutely delicious. I sincerely appreciate the staff’s thoughtful, unobtrusive hospitality. I would love to return in a different season.

This Accommodation made me wish I could have extended my stay if I hadn’t had work the next day. From the parking guidance on arrival through to check-out, we received warm and pleasant hospitality. As it is a Ryokan with only a few Rooms, it felt very private, and we hardly ever shared the Onsen with other guests. It was a wonderful escape from everyday life and left us feeling refreshed. We would love to visit again.

Thank you always for your wonderful hospitality. While many Accommodations have changed before and after COVID, I can truly relax with peace of mind knowing the quality here is consistently the same whenever I visit. The cuisine delighted my eyes, satisfied my palate, and deeply moved me. The hot spring was excellent, and the Room was exceptionally comfortable. This time, for the first time, I encountered deer and wild boar and felt the mystical power of nature as well. Thank you for such a wonderful escape from everyday life. I look forward to visiting again.

Everything—from the cuisine and the Onsen to the private dining room prepared for our meals—was wonderful, and we were able to truly relax from the bottom of our hearts. The food in particular was exceptional; each dish reflected careful craftsmanship, leaving us deeply satisfied. Above all, the Onsen was truly outstanding, and we enjoyed it three times during our stay. The water felt wonderfully gentle on the skin, bringing a soothing warmth that seemed to melt away tension from deep within. We were able to fully savor the blessings of Yugawara’s hot springs. The comforting afterglow lingered long after bathing—it was a genuinely healing experience. Thanks to you, this became a very memorable stay. We would love to visit again.

I stayed for one night on September 4. Due to the typhoon, it rained all day, but I was extremely satisfied with everything—the convenient location near the station, the Onsen, the guest room (2F Japanese-modern style), the meals, and the service. The other guests staying that day also had a refined atmosphere. A good Hotel really is good. I usually only travel on a budget, so this was quite a culture shock for me. I will definitely return, and I’d like to try other Forest Resort affiliated Hotels as well.

Despite the inconvenience, you kindly provided Shuttle Service for one member of our family. Thank you as well for preparing such a wonderful Room for us. Both breakfast and dinner were carefully prepared and delicious. Thank you to the proprietress and all the staff for your kindness. We would love to stay again.

This was my first time visiting Yugawara Onsen. All the staff were very courteous and cheerful, and I had a comfortable stay. The food was simply delicious!! The presentation was enjoyable, and everything tasted great—I was very satisfied. The Onsen water was on the mild side, which suited me since I’m not good with very hot baths, so I could soak a little longer. It’s an Accommodation I’d love to visit again. I also liked that there was a café area with jazz playing.

This was my first stay in Yugawara Onsen. The water is quite hot, which I personally like. The dishes were beautifully plated and a delight to look at as well. We were also very grateful to the staff who assisted us during meals—they were always smiling and very attentive. This isn’t specific to this Hotel, but regarding children’s meals: when we choose Child Sharing Existing Bedding and order only the meal, most places serve something like a kids’ set. Even if it’s paid, we would really appreciate having the option to choose just rice and miso soup. Our 2-year-old was kindly provided rice and miso soup free of charge. For our 5-year-old, we felt it wouldn’t be right not to order a meal, so we did—but we would be very thankful if there were options to choose from. I don’t want to end up finishing what my child leaves behind instead of enjoying the wonderful food myself—an admittedly selfish request. The dried horse mackerel at breakfast was absolutely delicious. We look forward to staying again when we visit Yugawara.

We stayed for one night on July 4–5. This time, six of us (three couples in our 70s) stayed in three Rooms, each with a private open-air bath. To be honest, two of my friends’ husbands have never wanted to use large public baths on our past trips. So this time we splurged on Rooms with open-air baths—and those husbands were thrilled and apparently bathed many times. Everyone agreed it was excellent. The front desk staff were polite and clear, and the foreign staff member who assisted with meals spoke Japanese very well. We even had a bit of personal conversation, and they answered earnestly, making mealtime very enjoyable. Of course, the food itself was also outstanding: many small dishes and a wide variety of carefully prepared items—again, everyone was completely satisfied. At checkout we passed several housekeeping staff members, and every one of them greeted us properly, so we left feeling great. It was quiet, with only the sound of the nearby river; I almost fell asleep in the open-air bath. The price didn’t feel expensive at all. This turned into a long Review, but there’s no doubt we’ll want to come again.

From the phone call before our stay, the service was very courteous and pleasant. Many of the staff seemed young, but everyone was wonderfully attentive, and we were able to relax throughout our stay. Both dinner and breakfast were delicious, and it was also lovely to move to the lounge and enjoy dessert while taking in the view outside. We would definitely like to stay again.

I stayed in a newly renovated Room with an open-air bath. The Room was spacious, and the open-air bath was large enough to relax in comfortably, which was great. The food was carefully prepared and very delicious.

Unlimited free access to the game arcade, table tennis, Go and shogi, karaoke, and more. It felt like I finally had time to relax again after a long while, and I made wonderful memories. The shared karaoke turned into a nostalgic sing-off of classic Japanese songs, and I truly enjoyed the fun, one-time-only atmosphere with people I had just met. Thank you very much!

I usually stay at health insurance association retreats or Tokyo ward-run resorts (paying the non-resident rate), but this place was available for about the same price, so I decided to try it. Since it was a weekday, only a few cars were in the parking lot, and it felt spacious and comfortable. In the lobby, there is a coffee machine that guests can use freely. The Room had been nicely renovated, was well cleaned, and provided a relaxing environment. There are three bathing areas that rotate between men and women by time slot. Perhaps out of consideration for nearby buildings, the women’s open-air bath is scheduled from nighttime to early morning, which felt reassuring. Compared with typical retreat facilities, the meals were far more upscale—generous portions and very tasty. The self-serve soy sauce soft-serve dessert is outstanding. Laying out futons in the Japanese-style Room is self-service, but if you don’t mind that, it offers great value for money. The staff were also polite and pleasant throughout. I’d like to stay again soon.

Thank you very much for your hospitality. We stayed here on a family trip with everyone from toddlers to guests in their 70s. Everyone was extremely satisfied and said, “We want to come again!” and “We’d like to recommend it to friends!” The Room facing the river and greenery was spacious and spotless. The sofa, chairs, table, cooking utensils, and tableware were all well prepared. The Onsen was wonderful, and above all, the in-room foot bath was a big hit. The karaoke facilities were also an excellent plus point. We truly enjoyed our stay. We chose the Plan with a meat hors d’oeuvre platter, and it was delicious. They also responded quickly to our questions via LINE with great care, which was very helpful. Thank you again.