야마가 × 고객 서비스 평가가 높은 호텔·료칸

The three of us stayed here on our first trip together. We were all worried about bothering each other with snoring and the like, but since it was a spacious corner Room, we were able to relax and enjoy a comfortable stay without any concerns. The food was also very delicious, and we were very satisfied.

We stayed at the accommodation to celebrate my mother-in-law's 60th birthday. When we arrived at the check-in time, the room we had requested in advance was prepared for us, which we truly appreciated. The staff's attentive and warm hospitality left a deep impression, and we were thoroughly satisfied with the beauty and comfort of the room. The onsen, with its silky smooth water quality, was among the best we've ever experienced. Additionally, both dinner and breakfast were meticulously prepared dish by dish, offering exquisite flavors that made for a luxurious meal perfect for such a special occasion. My mother-in-law was overjoyed and said she was truly glad to have come. It became a memorable stay that made this special day even more meaningful. With its quiet and serene atmosphere, impeccable service down to every detail—everything exceeded our expectations. Next time, we hope to enjoy a multiple night stay for an even more relaxing experience.

This was our second stay. The new Room had a private indoor bath, and we were truly satisfied. Dinner was French cuisine, and every dish prepared by the delightful chef was perfectly seasoned and absolutely delicious. We would love to visit again.

Made a last-minute Reservation the day before. On a whim, I hoped it might help support the recovery efforts even a little—and we were even upgraded to a Room one rank above what we had reserved. The Facility showed its age, but we had the large public bath almost to ourselves and were able to relax. The food was delicious, and the portions were just right. It felt homey, and the staff were very pleasant, making it a great trip.

I came back for a second visit right away!! As expected, this place was amazing! I was so happy that the proprietress remembered me. The meals were delicious as always! The hot spring water was wonderful! I’m already hoping to come back for a third time!

I planned a relaxing 2-night, 3-day trip to Kumamoto. Since I had work the next day, I stayed in Aso on the first night and chose Yamaga—close to Fukuoka—for the second night. I had heard the Onsen was great, and I liked that the meals were a bit lighter, so I made a Reservation and stayed here—and I was very satisfied. While relaxing in my Room, we experienced a strong earthquake (around level 5). When I went to the front desk, the staff responded very kindly and helpfully. Thanks to them, I felt safe and could enjoy both the meals and the Onsen. Thank you very much. Next time, I’d like to take my time reading the manga books available on site.

After arriving at the Accommodation and taking a short break, we headed to the spacious open-air Onsen. Other guests were already there and said the water was amazing—like a beauty serum. After trying it ourselves, we completely agreed. The silky-smooth water felt incredibly soothing. The cave bath seemed even more moisturizing, making it an Onsen you could stay in forever. Not only was the large public bath wonderful, but the in-Room bath was also beautifully made of stone. I can’t even count how many times we used it during our stay. The meals were also delicious, and we were very satisfied. We also really enjoyed sightseeing at Kikuchi Castle Ruins, Yamaga’s Sakura-yu, and Kikuchi Gorge.

My parents stayed here when they came to cheer at a game. They said the meals were hearty and delicious, and they were very satisfied.

The staff were very helpful, and we were able to relax and take it easy. Thank you very much.

I stayed here again because my stay in March was so wonderful. The Onsen is free-flowing and silky-smooth. I was able to relax in the clean bath. The meals were also delicious. I can unwind without any worries, so I would like to visit again.

Although we arrived a little late for check-in, the hostess kindly welcomed us, and we were able to relax and recover from our fatigue in the Onsen. The Room was also comfortable—we just wish we had arrived a bit earlier to take our time. We would like to stay again.

The location is great, so the price is reasonable. With No Meals Included, there are plenty of places to eat within walking distance, and we enjoyed our stay. Most Ryokan in Yamaga are old and have a retro feel, but the staff were kind and helpful—they responded politely when we contacted them about arriving early and answered our questions with lots of useful information. After sightseeing, I came to like Yamaga even more.

The Onsen in Yamaga was the best I have ever experienced. My skin stayed smooth and moisturized until the next day. If I have another chance, I would love to visit just for the bath. The front desk staff were also very kind.

The bath was completely visible from outside, so I used a bath towel for privacy while bathing. I wish there had been a privacy screen on the window.

I’ve stayed here about 15 nights over the past three years. Recently, they’ve switched from yukata to a separate two-piece Hotel outfit, which I’m 120% satisfied with. The bath is a bit small, but since I know when it’s less crowded, it usually feels like only two or three people are in there. The robot mascot in the lobby is really calming. I’ll stay again.

Both breakfast and dinner were thoughtfully prepared with a lot of variety and were very delicious. The silky Onsen water was also wonderful—I soaked in it again and again. I’d love to visit again and relax at a leisurely pace.

The meals were delicious, and the bath was pleasantly warm so I could soak for a long time. My skin felt silky smooth.

This is my fourth visit. No matter when I come, I’m always completely satisfied with both the hot springs and the meals. I especially love the flounder sashimi.

I stayed at the accommodation during my year-end vacation. Located at the end of a narrow road, the accommodation had a charming atmosphere. The room was more like a separate cottage than an annex, giving off a nostalgic vacation home vibe. The meals were light and delicious, which I personally appreciated very much. The room also had a semi-open-air bath with pleasant water quality. The large public bath was spacious and open, and there was also a sauna; however, the temperature was on the lower side, which was slightly disappointing as I couldn't fully enjoy it. Overall, while the accommodation felt somewhat old-fashioned, it offered a quiet and relaxing stay with excellent onsen facilities. I would love to visit again!