운젠 × 만족도 평가가 높은 호텔·료칸

After finally arriving through heavy rain on this trip, we were able to relax and enjoy our stay. The meals were served in a calm lounge, and we could really feel the care put into each dish. The Onsen was wonderful, but unfortunately, due to torrential rain severe enough to trigger warnings, the water temperature dropped on the morning of the second day. We were especially disappointed that we couldn’t use the bath in our Room. With expressways closed, sightseeing wasn’t possible at all, so we’d like to come back next time for a retry. The Accommodation is a pleasant, clean Hotel, and all of the staff were very kind.

Everything was excellent. Thank you for accommodating my allergies at both breakfast and dinner. Every dish felt thoughtfully prepared, and I truly enjoyed the food. The Room was clean, and being able to smoke on the terrace made my stay very comfortable. The staff were all very kind and attentive, and the private open-air bath with its spectacular view as well as the in-Room open-air bath were incredibly relaxing—making it a wonderful holiday.

The bath, the Room, and the meals—everything was wonderful, and I was able to spend a truly comfortable time. All of the staff were kind, and I was able to unwind from my everyday fatigue and feel refreshed with renewed energy. Every dish was excellent; I enjoyed it even from the presentation of the tableware, was moved by the flavors, and had a great time with delicious drinks. Thank you very much.

It was my first stay in a while, and it remains a wonderful Hotel. The approach leading straight from the public road to the main entrance is elegant and picturesque. Since it opened in 1935, the Facilities are not the latest, but that is exactly what gives it a unique charm. The staff’s service was also impeccable. For dinner, we enjoyed classic French cuisine rather than today’s modern fusion style—it was delicious. As is true of Unzen’s tourist areas in general, this historic destination is rich in nature, and I imagine maintaining both the Facilities and the gardens must be challenging for those in tourism. I’m sure there are many difficulties, but I truly hope you will continue to preserve this beautiful Hotel.

This time, our large family of eight stayed to celebrate my husband’s 60th birthday. Our Room was upgraded, the meals were delicious, and the staff were incredibly friendly—we truly enjoyed our one-night stay. Finally, the view from the Room was amazing.

With its expansive grounds, tranquil atmosphere, seemingly oversized guest rooms, and dedicated attendants, this is a top-tier Japanese-style Ryokan. While it did feel a bit dated in places—such as not having enough power outlets by the bed—we were very satisfied with our stay. It was disappointing that the private family bath (Nishi-no-Yu) was closed due to reduced hot spring water volume depending on the season.

This Hotel is perfect in every way—from the Room size and hospitality to all services and cleanliness. It was the best Hotel I have ever stayed at. I felt the price could easily be twice as high. Above all, it was calm and relaxing, with only Japanese adults staying there, which helped me truly unwind. I would love to visit again.

We stayed for three nights, and the meals kept getting better each day—we were very satisfied. We could really feel the chef’s skill and great sense in both technique and choice of ingredients. We stay over 50 nights a year, and I’m sure this place is easily in our top three for this year. The second and third nights in particular were excellent. If you’re going, I recommend staying at least three nights. However, as there were three of us (my daughter and my spouse and I), the separate Room layout was nice, but the wash area felt outdated. I think it would have been much better if even one of the two toilets had been renovated—removing the unnecessary bathtub—and making the sink area more practical to use. The staff were also great, and we would like to come again.

The Onsen was wonderful. The guest room was clean and spacious. This is a Ryokan I would love to visit again.

On the day of our stay, unfortunately it was pouring rain, so we couldn’t go sightseeing. We were cold and soaked, but even though we arrived before check-in, they kindly let us wait in the lobby. They served us hot coffee, and soon after they prepared our Room early for us. Thanks to that, we could change out of our wet clothes and avoid getting sick. The proprietress and all the staff were very kind, and we had a truly comfortable stay. The food was delicious, the Onsen was wonderful—everything was perfect. We’d love to visit again.

This was my second visit to Unzen Onsen in 27 years. I heard it used to be a public lodging facility, but it seems to have been renovated and was very clean and beautiful. The open-air bath in particular was outstanding. The view was wonderful, and the milky-white water left my skin feeling moisturized afterward, as if I had applied lotion. You can borrow cute yukata next to the front desk. At night, we went out to see the illuminated Onsen Shrine. Depending on the time, they also offer Shuttle Service. If I have the chance to come again, I will definitely stay at this Accommodation!

Although it was hot outside in summer, the Hotel Room felt fresh and comfortable. With a semi-open-air Onsen bath, we relaxed and toasted as a couple while looking out at the deep-blue sea with a cold canned beer in hand—it made us feel truly happy. We enjoyed the Onsen many times until around 10:30 a.m. the next morning. Since we are both over 60, we were able to stay at a discounted rate. For dinner, we went to the neighboring seafood market “Mushigamaya,” which is also highly recommended. The Hotel breakfast can be delivered to your Room; it was delicious and my wife was very pleased. We would like to stay again.

The Onsen was spacious and relaxing, and the wide variety of meals tempted us to eat more than we should. The building is old, but well maintained, and we felt truly refreshed by the warm, smiling service and thoughtful hospitality. With baby-friendly bathing facilities and dining options, we felt at ease and would like to visit next time with three generations of our family.

Since I was traveling by train, it was really helpful that it was close to the station. The Room was compact but very comfortable, and even though the bed was a single, it felt a bit larger! The meals were also very delicious. Even though it was May, the Room was very hot and I tried to turn on the air conditioner, but it wouldn’t start. It was my first time needing to insert a stick at the entrance to turn on the main power, so the front desk staff showed me how. The sunset view from the window was beautiful. It was a quiet and very nice Accommodation!

Thank you for your kind hospitality even though we arrived late!

I stayed here after hiking. The Accommodation doesn’t have an Onsen, but there are plenty of Onsens nearby, so it wasn’t a problem. It’s an old building, but it was very clean, and the hostess was friendly and easy to talk to, so I could relax even as a solo traveler. It’s rare to find this price with breakfast and dinner included. I’m satisfied.

We stayed as a couple. The bath had excellent water quality, and we were able to enjoy a very relaxing soak. We have stayed at various Accommodations in the past, but the cuisine at Juraku was truly delicious. Not only dinner but also breakfast was wonderful—everything was so good that I can’t even list what stood out most. As for alcohol, there was an all-you-can-drink service between 6:00 pm and 9:00 pm (including during dinner), which was perfect for us as we love drinks! The staff were kind, and their polite service made us feel comfortable. Another highlight worth mentioning is the guest room key. It is an automatic locking/unlocking system, and the solid security made us feel safe throughout our stay. This was our first time staying in Obama Onsen, and it was an Accommodation we were very satisfied with. We would love to stay again. Also, the sunset during dinner was beautiful! Thank you very much.

Weekday stay for a family of four in two rooms. The room was spacious and clean for two people. Dinner was luxurious, with enough sashimi to fill you up—highly recommended for seafood lovers. Other dishes like sukiyaki, soup, and chawanmushi were also very delicious. The staff provided friendly and attentive service with smiles, though having a menu would have been nice. For the bath, caution is needed as the large public bath's tub can be slippery. The outdoor bath was slightly lukewarm. Access to the rooftop open-air bath requires calling the front desk beforehand, so it’s best to make an early reservation as late-night or early-morning visits might inconvenience the staff (I regret not asking if multiple time slots could be reserved). However, if it's clear, you can enjoy stunning views of sunsets or starry skies from there—it’s refreshing! I’d love to stay again if I get another chance. Thank you!

It felt homey and very comfortable. The Hotel staff were kind, and the Onsen was very relaxing. I also appreciated being able to use the laundry freely. I would like to stay again.

Returning here after 4.5 years due to a job transfer, I can say I was very satisfied overall. First of all, there are plenty of private reservable baths, so I was able to relax without any waiting time. Meals are served in a private dining room, so even as a solo traveler I could eat at my own pace and feel completely at ease. One thing I thought would have been nice is an electric kettle for hot water, but considering the great value—luxurious meals and free private baths—I was more than satisfied. I look forward to staying again. Thank you very much.