나가사키 × 고객 서비스 평가가 높은 호텔·료칸

Perched halfway up Mt. Inasa with sweeping views over Nagasaki, this Hotel drew me in and I’m glad I stayed. At check-in, I was welcomed with the warm local Nagasaki phrase “Mattotta bai!” and even though it was raining, it instantly lifted my spirits. The building feels like it dates from the bubble era and is wonderfully luxurious—an extraordinary atmosphere that blends glamour with calm. From the Room, I could take in the city lights at a glance; while the bathroom fixtures are a bit dated, the space was very large and beautifully maintained. A shuttle bus runs regularly to the station, making it extremely convenient to head into town for dinner, and when going out, the staff kindly worried about whether I had an umbrella and saw me off—truly attentive service. The next morning brought bright sunshine; enjoying a wide variety of breakfast while looking out at a deep-blue sky and sea was delightful. I wanted nothing more than to go back to my Room and stay one more night… but checked out reluctantly. I usually stay at Business Hotels for work, but this reminded me that a Hotel isn’t just about having new Facility—the warmth of people matters too. It was a wonderful stay. If I have another chance to visit Nagasaki, I’d love to stay here again.

I had to change my itinerary and made a last-minute Reservation, but I had a very comfortable stay. Security was excellent: for the free laundry, you get a key from the front desk to enter, and both the washer and dryer can be locked. The women’s bath is unlocked by entering a password, which made me feel very safe. The bath is open for long hours, much more spacious than expected, and both the showers and hair dryers were ReFa—I was thrilled. The welcome drink and cold-brewed tea were also delicious. I would love to stay here again when visiting Nagasaki.

Although it is a bit far from the nearest public transportation, the location is quiet and within walking distance of Glover Garden and Oura Cathedral. It seems to have opened fairly recently, but the Hotel staff’s hospitality was outstanding. We had both breakfast and dinner, and the creative, innovative menus skillfully blended Western and Japanese flavors with excellent quality. The restaurant also appears to be available even if you are not staying overnight, so it’s a great option to consider for your stay or dining in Nagasaki.

Two nights for sightseeing. The location is perfect. Bunmeido Sohonten is just nearby, and there’s a great Italian restaurant close by as well. You’re also near Youme Town. It’s a good idea to check the parking in advance—I drove past it. Breakfast was delicious too. We had a wonderful stay. Thank you very much.

I had a wonderful stay. I accidentally arrived at Glover Garden, so I called the Hotel and they kindly helped me. When I entered, they greeted me very politely: “Were you the one who called earlier? We’ve been waiting for you—you arrived sooner than we expected.” After that, every staff member continued to treat me with warm hospitality. That alone made me feel glad I chose this Hotel. In the lobby there are two counters—one open until 10:30 p.m. and another available all day—where you can enjoy as many drinks and snacks as you like. Since I arrived late, I do regret not getting there earlier so I could have tried more from the limited-time counter. The braised pork and chocolate were delicious; there was plenty of braised pork left, so if I hadn’t eaten too much at my dinner gathering, I could have finished it all… maybe next time. Still, the all-day counter was more than enough to enjoy. The lounge also has a great selection of books, so I stayed up a bit reading while enjoying tea and sweets from the all-day counter. It was such a relaxing time. Breakfast in a steamer basket was comforting and delicious as well—the yuzu miso was especially amazing. They also had loquat and mandarin drinks. I expected them to be sweet, but they tasted properly like tea with just a subtle hint of flavor. Personally (with my sweet tooth), the mandarin juice added to the all-day counter in the morning was particularly tasty. There is no Onsen (as expected), and while this is clear if you check in advance, toothbrushes are not provided for sustainability reasons. However, there’s a convenience store about 50 meters away from the Hotel, so it wasn’t inconvenient at all. I’ll definitely come again! Thank you very much for such a wonderful time.

We stayed for three nights during the Obon holiday. It was a very pleasant space, and we are grateful to the staff. If I had to mention one point, it would be the mattress. Our family uses a health roll, so we may simply be used to a firmer feel. However, at an Accommodation in Hakone in June, we slept comfortably with Airweave and Nishikawa bedding. It is conveniently located near the bus center and dining area. We would love to stay again.

The Onsen on the 11th floor was great, with a sauna and an open-air bath that felt wonderfully spacious!

After returning home, my son and I stayed for one night to take a short break. They kindly accommodated our requests, and every staff member we encountered was consistently warm, smiling, and attentive, making our stay truly comfortable. We stayed in a corner suite overlooking Nagasaki Port. The spacious Room was wonderful, and we could also enjoy the Nagasaki night view from the bathroom—an incredibly happy experience. As someone who stays at Hotels fairly often, I especially appreciated how every small detail had been thoughtfully considered—for example, towels were placed exactly where you’d want them near the toilet and sink—so there was nothing to worry about. It was great to feel such careful attention throughout. There were both dry and mist saunas, plus an outdoor cold plunge bath. The sauna and gym area also had coin lockers and showers; while compact, it was clearly a Facility designed with comfort in mind. The view from the infinity pool and the lounge were truly relaxing as well—we’re already saying that next time we’d love to book a Multiple Night Stay and take our time. Breakfast was excellent in volume, taste, and service—completely satisfying in every way. This time we bought various local specialties at the station to enjoy with the drinks in our Room, but next time we would definitely like to dine at the restaurant too.

The location and facilities were excellent, and the large public bath was especially great. If I have the chance to stay somewhere else, I’ll look for Dormy Inn again.

We stayed here to celebrate my sister’s anniversary. Our Room was on an upper floor, and the romantic view overlooking the harbor was wonderful. I was truly touched to find flowers arranged in the Room with a card attached. The Room was spacious, and there was also a hot bath Facility, so we were able to spend our time very comfortably. When I asked the front desk for recommendations for local cafes, they kindly took the time—despite being busy—to print out a detailed map and even contacted the cafe to confirm their business hours. They made our one-night trip feel absolutely special. If I have another chance to visit Nagasaki, I would definitely like to stay again.

I thought the location next to Glover Slope was ideal for sightseeing. It was a bit disappointing that the view overlooked the parking lot, but overall it was a good Hotel.

It was a very nice Hotel. They stored our luggage before check-in, and by the time we checked in, it had already been delivered to our Room. As other Reviews mention, the building feels a bit old, but “old” doesn’t mean “bad”—the classic design was actually lovely. The Room was a comfortable size, thoroughly cleaned, and very pleasant to stay in. For dinner, we had Japanese cuisine on the first floor. The fish was excellent and made for an enjoyable meal. Breakfast must be popular—although we went right at opening time, it was already quite crowded. The miso soup with plenty of ingredients was properly hot, the side dishes were carefully prepared, and the chef cooked omelets while also plating sea bream chazuke. Above all, the price was an amazing value. The entire property was impeccably clean, all staff were wonderful and attentive, and yet the rates were reasonable. If I visit Nagasaki again, I will definitely stay here.

Located near the sea in a historic area including Oranda-zaka, the location was excellent. From the Room window, a solemn white statue of the Virgin Mary could be seen standing quietly, and perhaps because Nagasaki is such a special place, I felt relaxed, healed, and somehow cleansed. Dinner and breakfast at the restaurant on the same grounds were delicious, and for a trip with female friends, this Monterey Hotel—with its lovely interior—was truly satisfying.

We chose this place for the traditional Shippoku cuisine and the beautiful night view. The road up to the Hotel is quite steep, so getting there was a bit nerve-racking. The Room was a spacious 10-tatami Japanese-style room with two beds, and the bath, toilet, and washbasin area were all separate. And the Shippoku cuisine—there was a wide variety of appetizers, beautifully presented. In particular, the Nagasaki-style ozoni (a steamed dish) was outstanding! With sea bream, shrimp, kombu rolls, and more in a delicious broth, it was exciting to see what would come next (I forgot to take photos). The braised pork belly came with an egg that looked beautiful as well, and everything through dessert was delicious. From the bath you can also look out over the sea and all the way to Nagasaki Station. Since going out to Mt. Inasa at night would be difficult, we enjoyed the night view 충분 here. The staff worked very hard too, which made our stay comfortable.

My husband wasn’t feeling well at check-in, and you responded promptly, which was very helpful. Everyone greeted us warmly, and the staff were very pleasant. The Hotel is close to the station, and there is also a supermarket in the same building as the Hotel, which was very convenient. We stayed with our 1-year-and-10-month-old child and had no particular issues; we were able to spend our time comfortably. Thank you very much.

Free lockers were available in the lobby for luggage storage, with various sizes, which was very convenient. I requested a Room with a good view, and they kindly accommodated my request—thank you. The Room was compact, easy to use, and comfortable. It’s close to the station, and I will definitely stay here again next time. Thank you very much.

I stayed here on my first trip to Nagasaki. What I liked A guest room with beds where you take off your shoes before stepping up A mirror that makes it easy to do makeup, which is great for women The bathroom and toilet are separate, so I could relax The amenities were excellent What I didn’t like It felt like the air conditioning didn’t work very well I’m posting this because the good points were just that good! I hope this helps. It was a wonderful Hotel, and I’d love to stay again.

With more and more Hotels offering self check-in and check-out, the warm service from the front desk staff made me feel at ease. The gentleman who is always at the front desk is great. This time I chose a plan with breakfast, but the menu was exactly the same on both days. The restaurant itself was relaxing, but perhaps because I went close to closing time, the breakfast selection felt a bit limited. That said, it’s very close to Nagasaki Station, and I’d like to stay here again when I visit Nagasaki.

It was close to the nearest station, and there were shopping streets and tourist attractions nearby, so it was very convenient for shopping. The Room was clean, and the front desk staff were kind. It was a great help that they could store our luggage both before check-in and after check-out. Breakfast was compact but included local specialties, so we were satisfied. However, the dining area is not large, so during busy periods or if you want a leisurely breakfast, you may have to wait—so it’s best to be prepared to wait or line up early. We didn’t use it this time, but it was a nice service that coffee is available free of charge 24 hours a day. Since we stayed in summer, it would have been even better if there had been soft drinks or cold tea as well. We had a relaxing stay and would like to use this hotel again if we have the chance.

Very convenient location near Nagasaki Station. The Room was spacious with well-equipped amenities, and the staff were all very kind and attentive. However, there are two downsides: the water pressure in the bathroom is weak, making it difficult to wash, and the laundry is located on a floor with a smoking room, where the hallway has a strong smell of tobacco, which is unpleasant.