시모노세키 × 고객 서비스 평가가 높은 호텔·료칸 - 2페이지

I don't smoke, but I booked a room since there was no non-smoking room option. I'm not particularly sensitive to the smell of smoke and thought it would be fine as long as I could open the window. However, the window lock seemed to be broken and couldn't be opened, so I requested a room change, which they kindly accommodated. This was my second stay; during my previous summer visit, the screen door was slightly torn, which was disappointing. While the affordability is appreciated, it would be great if basic facilities were properly maintained.

We stayed in a family-type Room. The Room was spacious and clean, making it very comfortable. Having a washer and dryer was especially convenient. When our child forgot something, we contacted the property and they responded immediately, which we really appreciated. If we visit Mojiko again, we would like to stay here again.

It was a wonderful Accommodation. We also enjoyed the fugu kaiseki meal. After checkout, I forgot something, but they contacted me right away and I went back to pick it up. I am grateful to the staff at the Accommodation. I would like to stay here again when traveling nearby.

We stayed as a family of four. From pre-check-in through arrival, photos of all family members were required. Since there is no front desk, I understand that can’t be helped. On the other hand, we could come and go freely, and with an 11:00 check-out we were able to walk to Karato Market in the morning and take our time. There’s a sauna, and you can see the sea from the bath. Sitting on the balcony sofa feels like being on a boat—it’s that close to the water. We also did laundry in the morning, which made things easier after returning home. One thing was that we couldn’t find where the amenities were at first and had to look for them. It would be helpful if they were set out in an easy-to-find place. It’s a place we’d like to stay again. Thank you for your hospitality.

The front desk staff are always smiling, which makes me happy. They always lift my spirits. Both dinner and breakfast are delicious. Thank you.

I booked through Yahoo Travel, expecting a regular Hotel, but it was unmanned with remote identity verification via video call for check-in. Additionally, this was my oversight, but there are two similarly named Hotels: Grand Base "Mojiko" and "Mojiko Ekimae," which almost caused me to follow the wrong directions on Google Maps. The biggest issue for me was the lack of pajamas. While this might be common in accommodations like private lodgings, I had booked with the image of a regular Hotel in mind and found it inconvenient upon arrival. It would be helpful if such details were more prominently noted. On the other hand, toothbrushes, towels, shampoo, a microwave oven, and a water dispenser were provided. The location is excellent—within walking distance of Mojiko Station and the retro district—with supermarkets and drugstores nearby. Incidentally, I bought pajamas at one of these drugstores. The Facility is new and clean. Although I noticed that there was no door for the toilet area, it was quiet and comfortable overall. The price is reasonable; once accustomed to this style of accommodation, such Hotels can be quite appealing!

This was my first time staying here. Since this trip was mainly for sightseeing and dining, I booked a No Meals Included plan. There is a sign at the entrance that reflects the property’s history, and it offers great access to Karato Market and Kamon Wharf, making it ideal for a sightseeing stay. At check-in and check-out, the staff were courteous and friendly, which made me feel very welcome, and I would like to stay again next time. The Room and Facility are a bit dated and show their age, but the Room was clean and comfortable. Thank you for a wonderful stay.