유다 × 고객 서비스 평가가 높은 호텔·료칸

We thoroughly enjoyed the silky Yuda Onsen. We also chose the BBQ for dinner, and everything was delicious (beef, pork, chicken, vegetables, etc.). The Matsuri sauce in particular was outstanding—we bought three bottles to take home. We stayed in a Japanese-style room; it was spacious, and the futon was comfortable, so we had a very pleasant stay. Thank you very much.

This is an Onsen Accommodation you’ll want to return to again and again, with truly outstanding dedication to cuisine. Every visit leaves me thinking, “I’m so glad I came back.” Above all, I look forward to the meals each time. They are meticulous not only about the ingredients, but also about the dashi and even the grilling. The dashi is made with bonito flakes carefully shaved in-house at this Ryokan and natural true kombu kelp. The aroma and depth of flavor you notice from the very first sip are on a different level from ordinary dishes—you can taste the care that goes into it. The grilled items are also exceptional. They grill over binchotan charcoal sourced directly from a brewery in Wakayama. The eel in particular is superb: crisp, fragrant skin with tender, fluffy flesh. It’s delicious in a way that clearly reflects the chef’s precise technique and timing. I was also delighted to enjoy premium ingredients that are hard to come by in everyday life—Ginjiro uni (sea urchin), Saikyo-style hamo (pike conger), kue (longtooth grouper), Deshiko eel, and Shine Muscat “Hareou” grapes. And it’s not just about the food. The proprietress and all of the staff are genuinely warm and pleasant; their kindness comes through naturally when you interact with them. Their heartfelt hospitality is what makes this Accommodation so comfortable. The Onsen, the cuisine, and the hospitality—everything here makes you want to come back.

This time, I stayed with my parents. In a word, it is a refined Accommodation—like a hidden retreat for adults. The lobby has high ceilings and an open, airy feel, with beautifully maintained gardens. Tasteful jazz plays from a glass vacuum-tube audio system. The staff are calm and friendly. When I mentioned at dinner that I am left-handed, the younger staff shared the information, and they had chopsticks set accordingly at breakfast the next morning—I was truly happy. Small touches like this mean a lot to guests. “Quality” includes the building and furnishings, of course, but what moves guests and makes them want to return is hospitality above all else. The meals were excellent, and the selection of alcoholic drinks was also outstanding. The tableware had great taste as well. My mother said the portion sizes were just right and she could fully enjoy them. That night all three of us said, “Let’s come again.” More than anything flashy, quietness, genuine hospitality from the staff, and delicious food are what make an Accommodation truly exceptional. I would love to visit again during pufferfish season.

We stayed as a family of three, and the Room was spacious, as was the bathroom. The staff were also very helpful. When going from the parking lot to the Hotel, it was raining and we got wet, so I wish there had been some way to stay dry. Breakfast was also great, with a wide variety of food.

Conveniently located in the city center, so you won’t have any trouble finding places to eat nearby. The Hotel itself is a bit old, but it’s perfectly fine for staying. The parking lot is spacious, so you can feel at ease even if you arrive by car.

The Room, meals, and baths were all excellent. Every dish was delicious and beautifully presented. Both the Room and the large public bath were kept very clean, which was wonderful. Due to our schedule, we checked in after 6:00 PM, so we could only enjoy the Onsen twice—at night and in the morning—which was a bit disappointing. If we have the chance to visit again, we would like to take our time and relax.

We stayed here on a last-minute trip. There is no large public bath, but we were very satisfied with the clean Room and bathroom. There was a list (map) of nearby restaurants in the Room, so we enjoyed dinner while taking a walk around town. Breakfast was just the right amount for us, and the rice and miso soup were very delicious. We also appreciated the pleasant service from the staff. It was a Hotel that made us feel lucky to have found availability.

I stayed here to visit Akiyoshido Cave and the Akiyoshidai Karst Plateau. It was a very fine Hotel, the Room was spacious, and the bedding was comfortable for a good night’s sleep. Yuda Onsen has an abundant supply of hot water, and the baths were excellent. A staff member near the front desk told me about highlights around Yuda Onsen, so I visited the Nakahara Chuya Memorial Museum, Rurikoji Temple, and Yamaguchi Xavier Memorial Church. Since it was Sunday, hymns could be heard and it felt very solemn; the temple also had an impressive five-story pagoda. It’s a compact town, but it was interesting and perfect for half a day of sightseeing. As for the Accommodation itself, it did feel slightly aged in places, but the meals were luxurious and the fugu sashimi was delicious. There may have been a few too many dishes overall—I was already quite full by the time I got to items like fried ayu. Personally, I felt ayu wasn’t really necessary. Also, I would have appreciated complimentary mineral water as an amenity; most Accommodations offer it these days, so I was a bit disappointed that there wasn’t any. The footbath next to the Accommodation had also dried up—whether due to water shortages or energy saving measures, it felt a little sad. In any case, thank you very much for your hospitality. Overall I had a very positive impression, though personally I would have preferred slightly lighter meals. The Akiyoshidai Karst Plateau offers truly one-of-a-kind panoramic views that I’d love to see again, so I may return in the future—thank you in advance when that time comes.

I always stay at Kiraku when I’m on a business trip to Yamaguchi. The experienced woman at the front desk always greets guests with a warm smile and friendly service, and she even said, “It’s been a while,” which made my stay even more comfortable. I look forward to staying again.

The service, amenities, and location were all excellent. Since this is a Hotel with locations across The whole country, I’ll be using Route Inn nationwide from next time! It was a pleasant and relaxing Hotel.

Once again, we enjoyed a wonderful trip as a parent and child. The staff were kind and helpful, the meals were delicious, and the Room was clean as always, making our stay very comfortable. Thank you very much.

The Onsen and the food were both wonderful. The staff were also very kind. The building is quite old, but it was thoroughly cleaned and kept very tidy. The Okami theater show was a lot of fun. It wasn’t a one-woman performance by the Okami; it was a show created together with many people. Many young performers around 20 years old also came on stage and showcased various acts with the Okami. It felt like they had practiced a great deal, and we were told they are all students from Yamaguchi University. We also heard that senior students teach the acts to juniors, passing them down over time. This is a Ryokan loved by the local community. It was an amazing, one-of-a-kind trip. I would love to visit again. It was my first trip to Yamaguchi, and it became a truly wonderful memory. Thank you very much.

Guests can use the nearby day-use Onsen next to the Hotel for 600 yen instead of the usual 1,000 yen. Please note this discount is valid for one visit only. It is a genuine Onsen and is open until 24:00, so we were able to relax. The area around the Hotel is also convenient, with many convenience stores, supermarkets, and restaurants nearby.

From the very first welcome, to the softness of the bath water, to how delicious and generous the meals were—everything was wonderful. The portions may have been a bit too much; I’m sorry I couldn’t finish everything and ended up leaving some. The atmosphere was quiet and relaxing, which was great. There is also a matchmaking shrine in the mountain behind the property, and it was refreshing to visit in the morning. I would definitely like to come again.

I stayed one night in Yuda Onsen for business and, traveling alone, chose this Accommodation for a quieter stay than a tourist Hotel. Even without any prior information, it exceeded my expectations with excellent Facilities and service, a high-quality Onsen with an open-air bath, breakfast, and even free massage chairs after the Onsen. I was able to truly relax. Above all, the staff were all very pleasant and made me feel welcome. It’s an Accommodation that makes me want to return.