미사쿠라 × 고객 서비스 평가가 높은 호텔·료칸

It was among the best hospitality I have experienced at any Ryokan. The foreign staff were also very well trained, so I felt comfortable leaving everything to them. The Facility itself feels a bit old, but it was thoroughly cleaned. I would stay again if I have the opportunity.

First, we would like to express our gratitude for the warm hospitality of the Accommodation. Thank you for your thoughtful care in even the smallest details. This was our first trip to Okayama Prefecture, and thanks to all the staff, we were able to enjoy a comfortable Onsen getaway. We now have one more Ryokan we would love to visit again. Thank you very much.

We booked Hana no Sato with the Anniversary Plan for my boyfriend’s birthday trip. After we arrived, we were taking a photo of the Accommodation sign at the entrance when a staff member warmly greeted us and offered to take our picture. From there, everything—from check-in to being shown to our Room—was handled with such care and courtesy. We were already saying to each other how amazing the service was! The Room was fantastic, with a bed larger than a double and an incredible open-air bath. Dinner was the Nagi Wagyu kaiseki course, with steak, shabu-shabu, and many other dishes—so much food that we could barely finish it, and we were completely satisfied. During dinner, they placed a cake in our refrigerator for us, and the surprise was a huge success! (I requested it by email in advance; their reply was quick and very helpful.) At check-out as well, they kindly saw us off all the way to the exit. This was truly the best service we’ve ever experienced at any Accommodation—I honestly didn’t want to leave. The international staff also spoke excellent Japanese and were wonderful. We will definitely stay again! Thank you so much!!!

The Room was spotless in every corner, the meals were delicious, and the service was pleasant, allowing us to enjoy a truly relaxing time. Thank you very much.

We chose this Accommodation because the Reviews of the food were so positive. The French dinner started with a buffet-style appetizer selection, and we really enjoyed a wide variety of vegetable-based dishes—this alone was highly satisfying. The fish and meat main courses were also excellent. The buffet-style desserts included about 10 kinds in total, from small cakes to Japanese sweets, and everything was delicious. We were so impressed that we ended up eating too much. Even though we had overeaten the day before, the breakfast buffet the next morning was also very tasty, so we ate plenty again. We will definitely return for the food. Thank you very much.

At the end of the Obon holidays, our family suddenly decided to get together, so we made a Reservation in a hurry. Despite it being Obon, the price was unbelievably low, so honestly we didn’t expect much—but both the meals and the Onsen exceeded our expectations. Dinner and breakfast were buffet-style with a wide variety of dishes, all delicious. The Onsen water quality was excellent, and my skin stayed pleasantly moisturized for a long time. It was truly a wonderful Hotel that offered far more than its price. Thank you very much.

Although we stayed on a discounted Plan due to minor issues, the Room was spacious and very comfortable. It almost felt too large for two people. When we asked in advance for dinner recommendations, many places were closed after the holiday, so the staff kindly checked which restaurants were open and even called us back. At check-in, they also carefully explained how to get there. We were truly surprised and moved by such warm hospitality. The izakaya they recommended gave us a wonderful evening—delicious food from the kind owner and friendly regulars made it unforgettable. Thank you for your excellent service. We will definitely stay again!

Thank you for accommodating us on a suddenly planned short trip. I had seen Reviews saying the Facility was old and run-down, so I wasn’t sure what to expect, but perhaps we happened to get an unlucky room—the floor creaked loudly. It didn’t feel like it would give way, but my wife said it was scary. Since I work in construction, if only I’d had my tools... I think it also depends on the accommodation Plan, but since we can’t eat a lot, we chose the standard meal option. They also adjusted the menu after discussing allergies with us, and everything was delicious. I’d rate it 5 stars+. Thank you very much.

I visited this auberge for the first time on a two-person trip with my daughter—I'm a serious Onsen lover, and she’s happy to come along as long as there’s great food. We were excited from the start. Since we’re the “stay-in and relax” type who don’t need sightseeing, this was the best Accommodation that met all my requirements, including an all-inclusive plan. The Room options by type matched our request perfectly, and I felt soothed in a space with a style I love. The food was, of course, outstanding—everything tasted new to me, and I was truly impressed! It exceeded my expectations so much that I was far too full to enjoy much of the after-dinner drinks in the lounge or the snacks and sweets, and I didn’t even make it to the cup noodles. I was also amazed by how many kinds of complimentary drinks were available, and there was plenty of beer and water stocked in the Room refrigerator as well. The amenities felt very luxurious. They were such good quality that there’s no need to bring your own. Because it was just us at breakfast, we were able to chat with one of the female staff members (I wish I had asked her name) and enjoy a wonderful time right up until close to checkout. They even had bread from my favorite bakery prepared for us—I was so happy. It’s a shame I can’t write about the Onsen experience, but instead we were able to enjoy another Onsen nearby, which I’ll take as good luck—and it also gave us a reason (and a promise) to come back for sure. I also feel sorry that you showed us such considerate care—it almost felt like too much. I’m grateful to have found an Accommodation in Yunogo that we’ll definitely return to. I recommend it for important anniversaries, and it has also become a special place as a reward for myself. Two wonderful staff members and an incredibly talented chef. I truly hope this place will be here for many years to come. Thank you so much!

I made this Reservation for my wife and her mother to travel together. Although it seemed to be a day with few guests, you still provided attentive hospitality without cutting any corners, and they truly enjoyed the delicious meals. Thank you very much.

Located in an Onsen area, but it is not an Onsen. However, there is a large public bath, and it is clean. The rooms are also clean and give a comforting feeling like returning to your family home. It was very relaxing. A very nice accommodation. Yukata, toothbrushes, and towels are provided. However, razors are not available, so please bring one if you need to shave.

We chose this Accommodation because it is pet-friendly! The warm hospitality and attentive service made us feel truly at ease. The food was delicious, and we were very satisfied. We would love to stay again. Thank you very much.