하마다시 × 고객 서비스 평가가 높은 호텔·료칸

I stayed one night on the “A Little Luxury! Spiny Lobster, Abalone, and Shimane Wagyu—A Kaiseki Feast Packed with All of Shimane’s Gourmet Delights!” Plan. As the name suggests, dinner was truly lavish. In addition to spiny lobster, abalone, and Shimane Wagyu, I was able to enjoy a wide variety of delicious local specialties from Shimane all at once. There were plenty of dishes, each one carefully prepared, and everything was delicious right through to the end. If you’re thinking, “Since I’m in Shimane anyway, I want to eat lots of great food,” this is a Plan I highly recommend. I booked my stay looking forward to dinner, and it exceeded my expectations—I was completely satisfied. Not only the food but also the staff’s hospitality was wonderful, and I had a very comfortable stay. Their service was polite yet relaxed and never felt stiff, which left a great impression. Both the cuisine and service were flawless—an Accommodation that genuinely made me think, “I want to stay here again.” Thank you to everyone at Senjoen for such a pleasant time. Some photos are missing because I got so absorbed in eating that I forgot to take them.

I’ve been staying here since last year when visiting Mimata Onsen and watching Iwami Kagura. This year I was able to make a Reservation again. On the first day, after Mimata Onsen, I bought a discounted ticket for the Sannomiya Shrine night kagura at check-in and enjoyed the performance. On the second day, I watched kagura performances at 10:00 and 13:00 at YouMe Town Hamada. On the third day, I watched kagura at Misumi Shrine from 10:00 to 15:00. On the way home, I bought onsen water at the Mimata Onsen hot spring stand before taking another bath. We also stopped by Roadside Station Goise Nima and enjoyed a children’s kagura performance. During Golden Week, I was very satisfied to have a Multiple Night Stay based in Hamada and fully enjoy both the onsen and Iwami Kagura. The Room was clean and quiet. All necessary amenities were provided, and the front desk staff and employees were polite and pleasant—overall, we were extremely satisfied. I’d like to make another Reservation next time as well.

I’m really glad we chose this Hotel for our long-awaited first trip to Hamada. We had actually planned this trip shortly after the Hotel opened, but it was during the COVID period. We reluctantly canceled because we avoided traveling outside the prefecture. At last we were able to come, and we had been looking forward to it. Even though it seemed busy during the holiday weekend, the front desk staff welcomed us with warm smiles and polite service. Also, on the day we arrived, there was self-service coffee and tea set out at the front desk. We had been traveling in the heat and were thirsty, so that was truly helpful. My family used the large public bath and said it felt great both at night and in the morning. The morning bath was not crowded. They also said it was so clean in the morning that you could tell it had been cleaned overnight. From the TV in your Room, you can check how busy the large public bath, coin laundry, and breakfast venue are. One thing to note: in the morning time slot, neither of the two elevators seems to arrive quickly, so I recommend heading out early. Since it’s right by the station, the location is excellent. You won’t have trouble finding dinner options. There are sushi restaurants, set-meal restaurants, izakayas, and more. If I have another chance, I would definitely like to stay here again.

We always stay here, and we’re very satisfied with the excellent service and friendly staff.

We had a very comfortable stay. The front desk staff were courteous and helpful, which we really appreciated. We were also able to use the laundry facilities and were very satisfied. For breakfast, my husband had the Japanese set and I had the Western set, and we both enjoyed it. The price was reasonable for two people, so we were glad we could stay at an affordable rate.

It was my first time visiting Shimane Prefecture, and thanks to this hotel and its wonderful staff, I had an amazing stay. They kindly accommodated my last-minute breakfast request, and were always happy to chat, share recommendations, and teach me about Hamada. They also informed me about a Kagura performance, which was spectacular and will remain a treasured memory. The room was comfortable, the location was great, and the breakfast was delicious! The warmhearted staff were the highlight of my trip. I hope to return someday.