이즈모 (Izumo) × 고객 서비스 평가가 높은 호텔·료칸

The guest room was very clean, and we were able to relax and fully enjoy the semi-open-air bath. We also made a Reservation for the sake pairing Plan, and they suggested many types of sake that matched our preferences, which made it a wonderful experience. The food was delicious as well—this is an Accommodation we would love to visit again! All of the staff were kind, making this trip truly unforgettable. Thank you very much.

We made a same-day Reservation for a family of four, and were truly impressed by the warm, attentive hospitality. The Ryokan has a wonderful sense of history and is beautifully maintained, making our stay very comfortable. Located right next to Izumo Taisha Shrine, we were able to visit early in the cool morning, enjoy a delicious local breakfast at the Ryokan, and take our time shopping afterward.

We stayed in a Superior Twin Room with a loft and a lake-side living area. The Room was spacious, and having a separate living area felt refreshing. The bed was very comfortable, and it was great that we could watch another TV from the bed. The meals were delicious and very generous in portion size. The grilled shabu-shabu with Japanese Black Wagyu beef and the salt-grilled nodoguro were especially tasty. The Onsen was also very relaxing. It would have been even better if there had been a sauna.

The town itself isn’t very large, but the street where the Accommodation is located has a relaxed, welcoming atmosphere—perfect for anyone who wants to slow down and unwind. The bath is amazing. Even during the hottest time of year in the city, it’s a bit cooler here, and in the morning you can open the window and let in a refreshing breeze. Not only the bath, but also the wooden building was wonderful—the gentle scent of wood as you move around felt incredibly soothing.

This property is in an ideal location for early-morning visits to Izumo Taisha Shrine. There’s also a FamilyMart convenience store very close by, which was extremely handy. During our stay, we enjoyed five types of private open-air baths, and felt refreshed both mentally and physically. The rabbit gaufrettes provided in the Room were perfect as travel souvenirs, and we also discovered the appeal of Izumo Winery. My first trip to Izumo left a strong impression with its lush green rural scenery—it was a truly mystical town with many different birds flying about. There are still so many places in Shimane I’d like to visit, so I’m already looking forward to coming back!

The front desk service was excellent. They kindly explained anything I didn’t understand. Staying for two in the ¥8,000 range is very affordable. It’s close to the station, and there are plenty of reasonably priced places nearby—from restaurants to izakayas and snack bars. I’d like to stay again.

The Onsen had wonderfully pleasant water with a silky, skin-clinging feel.

Conveniently located near the station and very clean. The front desk staff were friendly, and there were complimentary ice cream and shijimi clam ramen. For breakfast, you can choose Japanese or Western, plus all-you-can-eat options like Izumo soba and shijimi clam soup. Our whole family enjoyed it and was very satisfied. There is also an Onsen, and this is a Hotel we would love to stay at again when visiting Shimane.

I stay here every time I visit Izumo. I knew there was a washing machine and dryer in the changing room, but I assumed they were mainly for long-term guests. This time, my clothes got dirty due to an unexpected issue and I was in trouble—then I remembered the laundry facilities and used them for the first time. The washing machine is free, and the dryer costs 100 yen for 20 minutes. The stains came out and everything finished beautifully. It truly helped me a lot. Thank you very much.

I stayed here again. It was only a one-night stay, but it was quiet and I was able to relax and rest well. Although the Facility felt a bit old, the Room was kept clean and comfortable. The breakfast buffet I tried for the first time had a great local selection and was very delicious. I also appreciated that the parking lot was spacious and easy to park in.

I stayed here on a solo trip and had a wonderful experience. The Facility and amenities were even more well-equipped than I expected, and I was able to relax as if I were at home. The staff were also very courteous. It was raining heavily, but they lent me an umbrella and their thoughtful care felt truly warm. At the same time, they maintained a comfortable sense of distance—not too close—which made the stay even more pleasant and made me want to come back. On the night of my stay, there was a local kagura performance, and I really enjoyed experiencing the myths. I felt very lucky that it happened to be on that day. This time I booked No Meals Included, so next time I’d love to try the meals as well. With high expectations for the food too, it’s an all 5-star rating from me.

The place was clean, and I had a very comfortable stay. Thank you very much.

Having stayed here before, I thought my grandchildren would love it, so we booked the villa for a three-generation stay with my daughter’s family. The moment my daughter and son-in-law walked in, they were overwhelmed by the view and exclaimed, “This is amazing!” and “It feels like the home of someone who became successful at a young age,” absolutely delighted. The grandchildren also went into the garden jacuzzi again and again, saying it was “like a pool.” When they got tired of the jacuzzi, they played at the nearby “Kaze no Buranko” swing. Because it’s a villa, you can relax without worrying about others—an ideal Facility for families with small children. The staff also provided thoughtful hospitality that anticipated our needs. We were extremely satisfied. Thank you very much.

I was attending a live tour and the venue is far from home, so I decided to look for Accommodation nearby. This time, I chose to stay at Art Park Hotel right next to the venue—Done. On the online map it was listed under the previous Hotel name, so I was a bit confused at first, but I’m glad I was able to make a Reservation without any issues. As the name suggests, it’s a Hotel with art on display throughout the building. I also received some beautiful art postcards. [Art is displayed in the Hotel.] It was truly right next door and very convenient. Parking was free as well. If I had to mention one thing, it would have been even better for me if there had been an Onsen or a large public bath… but that can’t be helped. The front desk staff greeted me and assisted me with smiles. Breakfast was delicious too. It was just one night and two days, but thank you for taking care of me.

It was a charming and wonderful Ryokan. The staff member who assisted us was courteous, gave clear explanations, and provided pleasant service. The Room had been renovated and was spacious enough. The toilet and shower were separate, everything was kept very clean, and the amenities were well stocked. There was a kettle with hot water as well as a water pot, and two types of teacups, glasses, and more were provided. We could really feel the thoughtful hospitality in every detail. The location was also very convenient, close to Izumo Taisha Shrine.

I chose this Accommodation because I wanted an affordable stay near Izumoshi Station. I had no expectations at all, but it was better than expected. The free drinks until 9:00 p.m. included alcohol such as local sake. The complimentary breakfast was also good, and the shijimi clam miso soup was genuinely delicious. The Room was a bit small, and the unit bath felt cramped, but it was sufficient if you just need a shower. Overall, it was clean and the front desk staff were helpful. I would like to stay here again if I have the chance.

Thank you again for taking such good care of us. With its excellent location beside the approach to the shrine and within walking distance of Izumo Taisha, along with the Facility lovingly restored from a charming building from days gone by and the wonderful hospitality of all the staff, we were able to spend a truly pleasant time. Even though we visit again at almost the same time each year, the meals are different every time—delicious dishes that highlight local production for local consumption and are also a delight to look at—and once again we finished everything. If I may make one small request: as I get older, it can be difficult to read in the dim, atmospheric lighting. It would be very helpful if you could provide a light stand (even as a loan item) so guests can read books more easily. We look forward to visiting again next year. Thank you very much.

Even though it was a weekend, I was satisfied to stay in a reasonably priced, spacious Room. There is a Lawson convenience store very close by, so meals were not an issue. It’s a bit of a walk from the station, so it may feel slightly far if you have a lot of luggage. No problem if you’re driving. There was no hand soap at the sink, and while the large public bath was very relaxing, there was no facial cleanser or makeup remover either. That was a little disappointing, so I deducted one star for amenities only.

Stayed here after visiting the Iwami Ginzan Silver Mine. Check-in is set later than usual accommodations, but as we planned to arrive after sightseeing, we reached around dusk. After a short rest, we enjoyed dinner right away. Each dish had a gentle flavor and was delightful. It seems Shimane is part of the sweet soy sauce culture! The sashimi with subtly sweet soy sauce, grilled nodoguro (blackthroat seaperch), and soybean milk miso hot pot with Shimane Wagyu were all delicious. The locally grown rice was so tasty that I ended up having multiple servings. As it’s a small accommodation, the bath is also small without features like an open-air bath; however, the bathtub made with rare painted tiles had perfect water temperature and helped me relax for a good night's sleep until morning. The welcome drink in the fridge—a local craft beer—was also enjoyable after bathing. The hostess shared stories about local nature and traditional Kagura performances, making it a truly enriching journey filled with charm.

This maisonette-style Accommodation has the living room and kitchen on the 2nd floor, with the bedroom, bathroom, and toilet on the 1st floor. In short, it was absolutely amazing! The Facility itself is new and very well cleaned, and all the kitchen features were very easy to use. It was more than spacious for two people, and we were impressed by how luxuriously we could enjoy the space. It’s a favorite place where we’d definitely like to stay again.