난키 시라하마 × 만족도 평가가 높은 호텔·료칸

The meals are such high quality you’d never guess they’re buffet-style. The menu changes with the seasons, so it never gets boring, and everything is consistently delicious every time we visit! The Rooms may seem similar at first, but the layouts and interiors vary, which makes it fun and interesting. The Surprise Plan is the best—guaranteed to become an unforgettable memory! It’s wonderful to receive, and just as fun to plan for someone else. A space where everyone is sure to feel happy! We’re truly grateful to all the staff who create this extraordinary and wonderful atmosphere.

It had switched to the early-summer menu. Even when I’m worn out from work and forget the sense of the season, staying at Sunset Susami always lets me head home feeling a little more refreshed. The creative dishes made with fresh, seasonal local ingredients are wonderful, and the Onsen—with different temperatures depending on where you bathe—is always excellent. The building is always kept spotless whenever I visit, and even when staff change over, they carefully clean tables after meals. One of this Accommodation’s charms is how strongly you can feel the staff’s sincerity. The special dessert introduced this time—the Inazumi Roll made by a front desk staff member—was truly delicious. The sponge was moist, and it paired perfectly with coffee. (As expected from a former Dojima Roll pastry chef—it really is on another level.) That’s given me yet another reason to stay at Sunset Susami. I love that I can always relax here (lol).

We stayed here as a couple for our wedding anniversary. It seemed we had the place to ourselves by chance, so we were able to truly relax. Every dish was carefully prepared, and everything was a flavor we had never tried before—absolutely delicious. The owners were also very kind, and we had a wonderful time. We would love to come back and stay again at a leisurely pace.

It was a very satisfying trip to Shirahama. This Accommodation is in an excellent location, close to Shirarahama Beach. The Room was thoroughly cleaned, and we were very satisfied. We love Onsen, so we were happy with the large public bath here. The food was delicious as well. All the staff were attentive and helpful—thank you very much. It was an Accommodation that exceeded its price. We were also blessed with good weather and could relax at our leisure. It’s an Accommodation that makes us want to come again.

I stayed here last July with my wife, and in October with my mother and aunt. This was our third stay, at the request of my mother and aunt who wanted to visit again. As with the previous two stays, we had a wonderful time from check-in to check-out. Thank you again to all the staff.

We stayed one night in a second-floor Room starting 2026/6/6. Our group was two adults, one 2-year-old, and one Pomeranian. The Room was stylish, clean, and spacious, and the private open-air Onsen bath was more than large enough. The water temperature was easy to adjust. Even though it was June, we didn’t notice any insects, and it was wonderful to be able to bathe 24 hours a day at whatever temperature we wanted. The only reason this isn’t a full 5 stars is the lack of a view (it didn’t bother us at all at night). We were surprised to find an indoor puppy area in the Room that’s big enough for light running. Also (in a good way), even though the Facility is extremely clean, dogs are allowed to walk anywhere as long as they’re on a leash. The vanity has double sinks and is very comfortable. There’s also a front-loading washer/dryer, so staying two nights or more would be easy. The shower room is very spacious, which made bathing our 2-year-old much easier. The kitchen is well equipped with appliances and tableware for cooking, but we ate out this time. Within walking distance there are great sushi places, buffets, loco moco spots, and an infinity-style scenic footbath with amazing views. Shirarahama Beach is about a 20-minute walk from the Hotel—an excellent location. Within about 10 minutes by car are Toretore Market as well as recommended yakiniku and pizza restaurants. They offer free rental of an outdoor wagon: we loaded our 2-year-old and our Pomeranian into it and walked to Shirarahama Beach. At night we went to a buffet about a 3-minute walk from the Hotel; after our child fell asleep we enjoyed Onsen time with drinks; the next day we bought delicious bread from the attached bakery Hotel before sightseeing. Thanks to all of this, we had an amazing holiday. We will definitely return—if I had to nitpick: - I would have liked a baby guard to prevent falls (we pushed the beds together and used pillows as a barrier) - I would have preferred an enclosed toilet room (this is also why it’s not quite full marks for the Room) We’ve stayed at many pet-friendly Accommodations before, but considering location and value for money, this was by far the best. We will absolutely come back. Apparently Rooms on the third floor have ocean views—next time we’d like to stay there.

We stayed in Building D, which is pet-friendly. Everything was spotless and very comfortable. There’s honestly nothing to criticize, so here are a few tips to help you enjoy your stay even more. Jacuzzi / Open-air bath / Pool: 　Bringing a swimsuit is recommended. Stink bugs (currently a large outbreak): 　It’s helpful to bring sticky tape for removal. Bakery: 　There’s a great bakery nearby. Amenities: 　High-quality POLA amenities are provided, so you only need to bring the basics. To fully enjoy it: 　You’ll probably want to stay two nights. Appliances: 　Most appliances are available, but there doesn’t seem to be an air fryer (probably). Shirarahama Beach: 　It’s just under 2 km away—slightly far. Dogs aren’t allowed on Shirarahama Beach, which is disappointing, but the beauty of the beach is amazing.

Last summer, we stayed here for the first time and our whole family was thrilled to enjoy such an extraordinary getaway, so this year we extended our stay to three nights. Since we thought we might not make it by check-in time, we let them know we would be late, and they responded very pleasantly. Check-in was until 6:00 PM, but when we arrived around 7:00 PM and went to reception, the staff greeted us with a wonderful smile and said “Welcome back,” providing truly perfect service. Right after checking in, as we drove out for dinner, we noticed that the decorative lights that had been on earlier were now off—and realized they had turned them on as a landmark to help us find reception. We felt sorry for the trouble and were impressed by how thoughtful the staff were. Because we have a dog, we chose a type with a large dog run and BBQ facilities, and it exceeded our expectations. The Room was spacious and spotless, amenities were well prepared, and it was so perfect it was hard to find anything to complain about. We’d love to keep using it like a vacation home in the future, and I think it’s also ideal for multiple families or three-generation trips.

This stay truly lived up to the word “luxury.” Spreading out before us was an endless ocean and horizon. The night sky viewed while soaking in the open-air bath in our Room was breathtaking; listening to the waves and gazing at the stars made us forget everything about everyday life. Both bathing and dining were completed entirely in the Room, and there was also a wide screen—so comfortable that we never felt like going out. Every member of staff was kind and attentive, making our entire stay pleasant. The smooth drive in a Rolls-Royce convertible was also wonderful. The driver was very friendly and even took photos for us, making it a great memory. The lightning show, too, with its many messages appearing across the night sky, warmed our hearts—it was a fantastic event. Thank you for providing so many memorable experiences. It’s a Hotel we’d love to revisit—and try as a Multiple Night Stay. For anyone who wants to forget daily fatigue and truly relax, this Accommodation comes highly recommended.

From the Room balcony, we had a panoramic view of Shirahama Beach, the ocean, and the town—an unbeatable location. The Room was spacious and truly relaxing. The Hotel itself was lovely, and having a nice smoking room was a real plus for smokers. In the evening, we enjoyed delicious cocktails at the bar counter, and with live piano music it made for a wonderfully comfortable time. The view from the large public bath was also amazing—you can look down over the sea, and the ocean breeze felt incredibly refreshing. Dinner was an Italian course meal and everything was delicious. The breakfast buffet was great too, with both Japanese and Western options. The Hotel also has a pool and a gym, and it’s close to Shirahama World Safari and golf courses—perfect for families with children as well as golf lovers. It was such a wonderful Hotel that we’ll definitely want to visit again.

Fireworks were scheduled at Shirarahama that day, and while looking for a nearby Hotel, I happened to find availability and made a Reservation for a Room with an open-air bath. The Room was very clean and relaxing, and watching the fireworks right in front of us became a wonderful summer memory. Above all, the staff’s hospitality was outstanding. Everyone was courteous and very kind. I don’t usually write Reviews, but this was such a wonderful Hotel that it made me want to leave one. Next time, I’d like to stay in a different Room as well. I will definitely visit again. Thank you very much.

Check-in and Dining As we were staying with a large group, they handled our additional requests smoothly. They thoughtfully arranged the seating for dinner, and it seemed the same consideration was carried over to breakfast. We were able to enjoy our meals in a relaxed atmosphere. Everything was delicious, and we were fully satisfied both visually and in terms of portion size. The Onsen was also wonderful. We received smart, unobtrusive, and attentive service throughout. It was a truly great stay. Thank you very much.

The view from the window was breathtaking, and we were able to enjoy a truly luxurious time. The sunset in particular was stunning—better than we had imagined. We would definitely like to stay again.

This was my second stay this year because I particularly enjoyed the food last time. Originally a bank's retreat, the compact front desk and building layout reflect its history. There is no greeting upon arrival, luggage assistance, or farewell service (you carry your luggage to the third-floor front desk yourself and leave on your own). However, I appreciate the stunning ocean view from the hilltop location and the cozy atmosphere with only 10 rooms. The Onsen features a 78-degree natural hot spring source, with a slightly small but pleasant open-air bath and high-quality massage chairs. This time, I stayed in a Western-style room near the elevator that was added later; it was spacious, clean, and had comfortable beds. The only downside was that the sink and toilet were adjacent without separation—though it did provide an open feel upon reflection. Dinner could only be enjoyed at the restaurant (unlike last time when in-room dining allowed for more relaxation), which was disappointing as wearing loungewear is not permitted—I would have preferred to dine in a relaxed atmosphere in loungewear. Starting February next year, dinner times will shift to two seatings; however, I hope they maintain flexibility like now where you can choose every 30 minutes. The food met expectations—delicious despite not using particularly expensive ingredients—with intricate sauces and beautiful presentation that truly felt like fine cuisine. Breakfast also offered plenty of variety and quality. Before dinner at the lounge, I ordered Royal Milk Tea which was so delicious that I ordered it again in the morning while enjoying an elegant atmosphere with ocean views through large windows. A staff member kindly offered to take my photo during this time while explaining distant scenery details—a friendly gesture that elevated my impression of this accommodation’s overall service level. Its convenient distance from Osaka makes me want to visit again!

It was absolutely amazing! Since we stayed just one night, it flew by, but I’m so glad we decided to rent the whole house! The place is stylish in every way, and there were plenty of towels—so after playing in the pool, we went straight to the Onsen! We could also do laundry, played in the pool again the next morning, and then back to the Onsen! The hot sandwiches included in the breakfast Plan were very filling. We also found the Arita mandarin orange juice that came with breakfast being sold elsewhere as a souvenir, so we bought some to take home. The quality of the meat for dinner BBQ was excellent—tender, juicy, and truly delicious! Meat included in BBQ Plans is often tough and not very impressive, but this one was incredibly good! Next time I’d love to bring friends and definitely stay here again!

I stayed here for the first time because they offered a Plan where the fish you catch at the fishing pond is served at dinner. I’ve stayed in Shirahama Onsen several times, but there aren’t many places that will cook your catch, so I really appreciated this Plan. Their coordination with the fishing pond was excellent—when we arrived, the application form was already prepared, and we could start fishing right away without bringing anything. They also packed our fish in a foam cooler with ice, and we checked in to the Hotel as-is. At dinner, two of the three fish we caught were prepared as sashimi and fried chicken-style, and we were able to take the remaining one home (thank you very much to the head chef). Our Room was No. 603 on the Royal Floor, with Shirarahama Beach right in front—an unbeatable location. The Room had a table with four chairs plus a sofa, and it was spacious and comfortable. My wife also said the washroom area was large, bright, and easy to use. For those going swimming in the sea, you can go straight from the Hotel out to Shirarahama Beach, so it seems ideal for families with children as well. The Onsen also had an open-air bath; it was spacious with great water quality, and we could relax while looking out over Shirarahama Beach (in the morning it switches to the first floor bathhouse, so there’s no view). Dinner was served in a private room and everything was delicious (if I had to say one thing, the sukiyaki beef wasn’t quite as good), and having our freshly caught fish on top of that made us more than satisfied. For breakfast we chose the buffet; there were plenty of options including Wakayama ramen, which was great. One example of their attentive service: when I almost forgot to pick up our fish to take home at checkout, someone at reception noticed and helped us bring it back safely. If I have another chance, I’d like to stay again with this fishing-pond Plan.

Thank you very much for your hospitality. The service was courteous, the Room was clean and spacious, and I was able to do laundry. There was also a desk and chair where I could relax with tea. The bath had a Mirable shower, a jacuzzi, and a mist shower that felt wonderful. I only ordered breakfast in the morning, and the bread was delicious.

Thank you from the bottom of my heart. There was only one reason I came to Shirahama: To stay at Kuroshio Sou. When people think of Shirahama, many picture the sea and resorts. But what I found here was Wakayama itself. What moved me most at this Accommodation was not only how outstanding the food was. It was Head Chef Etani’s exceptional skill, and his deep respect for the producers who support every single dish. Fishermen. Farmers. Brewers. Roasters. And the artisans who continue to protect Japan’s fermentation culture. The moment I saw the map of producers introduced alongside the meal, I understood what this Accommodation truly values. Through the cuisine, you encounter not only ingredients, but also the people behind them and Wakayama’s climate and character. I was especially impressed by how delicious the soy sauce and Kinzanji miso were at dinner. When I asked about them, I learned they were from Horigawaya Nomura—a producer with over 350 years of history that still preserves traditional craftsmanship using firewood-heated iron kettles—making both their soy sauce and Kinzanji miso in that way today as well. I had originally planned to visit a different soy sauce brewery, but heavy rain made it impossible. Sometimes, the places you cannot reach end up guiding you to the story you were truly meant to find. For me, Kuroshio Sou was exactly that kind of place. The wonderful Onsen gently healed not only my body, but my mind as well. The quiet comfort throughout the building, Chef Etani’s cuisine, and the hospitality of all staff— together they quietly express this Accommodation’s philosophy in everything it does。 As a former chef from Tasmania, there is something I felt deeply: True hospitality is not just serving delicious food; it is helping guests connect with the people and culture that sustain a place。 I now have one more reason to return to Wakayama。 Thank you again from my heart.

We stayed here for a family trip. There were plenty of kid-friendly facilities such as the pool, illuminations, and a playroom, and we had a great time! Our children were thrilled and kept saying, “We want to come again,” so we were very satisfied as parents. The Onsen was wonderful, and we really appreciated having unlimited towels available at both the Onsen and the pool—it made everything comfortable and stress-free. The staff were also polite and kind. The only thing that bothered us was having to wait for the elevator at times. As for dining, there were occasional lines at dinner buffet stations where chefs cook in front of you, but it wasn’t a big issue. At breakfast, since it’s split into two time slots, there were lines during our time; however, I think that’s unavoidable during busy mornings. It was a lovely Hotel that made us want to return!

Our family of four stayed in a room with a private open-air bath, and it was amazing—even putting it mildly. The meals, baths, and views were all excellent. The food was generous and delicious, and at night we enjoyed a sky full of stars. The bath left our skin silky smooth—especially the morning bath, which I highly recommend. This was our first stay, but it’s an Accommodation we definitely want to visit again. Thank you very much.