히코네 × 만족도 평가가 높은 호텔·료칸

We arrived in Hikone before check-in time, but we were happy that you came to pick us up at Hikone Station. In front of the large public bath, you had placed nicely chilled tea, which was a great help since I was traveling with my grandchild who drinks tea often. This is a calm, comfortable Accommodation where you can feel the spirit of hospitality everywhere. You prepared private dining rooms for both dinner and breakfast, so we could relax and enjoy the delicious meals with peace of mind even with our preschool-aged grandchild. When my grandchild became sleepy during our stay, you even carried the futon for us—thank you very much for your kindness. As this is a cuisine-focused Ryokan, it met our expectations perfectly, and we were truly impressed by the head chef’s wonderful dishes. Thank you very much.

It was a wonderful Hotel where we could truly enjoy Lake Biwa. The Room offered a panoramic view of Lake Biwa and felt incredibly open and airy. The interior also had a luxurious touch, and we genuinely enjoyed simply spending time in the Room. All of the staff provided excellent service, proactively checking in with us, so we never had any trouble during our stay. The Onsen was especially memorable. The water quality was excellent, and the view of Lake Biwa from the open-air bath was exceptional. On the day we stayed, a crescent moon reflected on the lake’s surface, creating an enchanting scene. The amenities were also high quality. We were very satisfied with the all-inclusive lounge as well. With its high ceilings and spacious atmosphere, enjoying drinks freely while looking out over Lake Biwa was truly fantastic. Dinner featured an outstanding full-course Omi beef meal—so much so that it felt like great value for what you get. There was also a wide selection of drinks, and we were especially happy to see many local sake options available. They paired perfectly with the fresh ingredients. Breakfast was a buffet featuring locally sourced ingredients with plenty of variety. The restaurant had ample seating, so we could dine comfortably without waiting while enjoying views of Lake Biwa. If I had one request, it would be helpful to have a Plan without dinner as an option—this would make it easier for guests on a Multiple Night Stay to enjoy dining out for one evening. For that reason, we changed our stay from two nights to one night this time; however, after actually staying here, it was such an excellent Hotel that we regretted not booking a Multiple Night Stay. Next time, we would definitely like to stay for multiple nights.

I have stayed here many times. The Room is spacious, and the view of Lake Biwa right in front of you is very relaxing. Breakfast and dinner are not buffet-style, so you can enjoy your meal at a leisurely pace. It’s a shame that the large public bath does not have an open-air bath, but the staff are very pleasant and it is a comfortable Hotel.

Thank you for your courteous assistance with the item I forgot. Although it is a bit far from the station, I would like to use your services again.

The station is right in front, which is very convenient. The Facility was also very clean. The Room was spacious, and the semi-double bed was comfortable. The staff always greeted us with a smile and provided very pleasant service. There were many other guests, including international travelers, but both the Room and the hallways were very quiet. It was my first time staying at this Hotel, and I was surprised at how much variety there was at breakfast—more than I expected! The Hotel’s special smoothies and a local specialty hot pot were delicious and made for a wonderful memory. I was truly impressed that even though breakfast is free, you can still enjoy local specialties. I ate plenty in the morning and was able to enjoy the rest of my trip even more afterward. Thank you very much.

The property is very close to the station and easy to find. There are many places to eat nearby, making it very convenient and highly recommended. The Room was relatively spacious, so we could relax comfortably even with our suitcases open. Both the interior and the Facility were clean and well equipped, making our stay very comfortable. The hair dryer worked great. We were also able to borrow a hair iron at the front desk. The loungewear with Hikonyan embroidery was very cute. All of the front desk staff were very kind and helpful. It was a big help that they could store our luggage even after check-out. Thanks to you, we had a comfortable trip—thank you very much. Next time, we would like to book meals as well.

We stayed for two nights as a couple. Dinner was served in the Room. The meals, including Omi beef, fish and vegetables from Shiga, and local sake, were all delicious. It is conveniently located near historical sites such as Hikone Castle, Omihachiman, Nagahama City, and Chikubu Island, making sightseeing enjoyable. We would love to visit again if we have the chance.

I’ve stayed here many times. I understand how the system works. There were no issues with the Room, and I have no complaints at all. The cleaning staff are great as well—if you offered a frozen meal service like a certain trailer-house Hotel group, it would be even better! Having front desk staff on-site would be even better, too.

We often stay in this type of villa because we’re a big family and we have a dog, and this place was the best. It’s a spacious single-story villa with a large garden, a fire pit, a sauna, and a clean, relaxing bath. The BBQ came with great-quality meat from a yakiniku restaurant, and the breakfast bread was from a proper bakery. It’s right in front of Lake Biwa. I’ll skip the small details, but everything was thoughtfully provided—we had no complaints at all. We felt truly refreshed.

Located in the heart of the sightseeing area, the location is excellent. It was my first time using self check-in, but it went smoothly without any issues. The Room was spacious enough, clean, and very comfortable. I tried to make a Reservation for the private bath, but only the next day was available. Since there were no Hotel staff on duty at that time to ask for help, I gave up. It said Reservations could be made until 11:00 PM on the same day, so I may have made a mistake during the process. One request: even though it is in a tourist area, I would like you to reconsider having guests store their luggage in a shared space under self-management.

Great location for sightseeing. Parking is available, and it’s about a 5-minute walk to Hikone Castle. There’s a convenience store nearby, and plenty of places to eat in the area.

Conveniently located about a 3-minute walk from Minami-Hikone Station. I traveled by train this time and was able to plan my activities according to the train schedule. There is a convenience store next door, and a large shopping center in front of the station, making it very convenient. The welcome drink selection seemed a bit limited. Breakfast was complimentary and sufficient. It would have been even better if there were bathing facilities available. This was my first time staying at this Hotel, but I would like to try other locations as well.

I stayed here to cheer on my son at the Inter-High. The Hotel felt modern in every way—unmanned check-in, an elevator with touchless buttons, door access by entering a PIN code, and a shower room without a bathtub. Since it was my first time using these features, I was a bit confused from check-in to entering the Room, but I managed by reading the emails. I was very satisfied to have a stylish Room with a double bed all to myself. However, since most of the Room is taken up by the bed, it would probably feel cramped for two people.

The Room was small. Once we laid out four futons, there was almost no space left. It was fine if you just need a place to sleep. The bathroom and toilet are separate. Everything was kept clean, and it was well received by our family. Due to our schedule, we checked in after 10:00 PM, but the front desk staff assisted us politely, which was very helpful.