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We stayed for one night and two days in May, when the fresh greenery was beautiful. All the staff—at the front desk, in the restaurant, and housekeeping—were very pleasant, and we had a comfortable stay. The Room was spacious, and the view from the window was outstanding. The Italian course meal was also delicious. After check-out, we enjoyed a trip to Chikubu Island from Nagahama Port right in front of the Accommodation. We plan to visit Shiga again and would definitely like to stay here again.

I found Sugatani Onsen while looking for an Accommodation where I could stay with my pet, without knowing the name beforehand. It was very comfortable. I brought pet pads, but if possible, I would like you to provide some spares. There is no need to lay out the futon during meals; I worry my dog might bark, so it makes me more concerned. The air conditioner noise felt a little loud. The meals were very delicious. It is a quiet location away from the crowds.

We stayed here for a birthday trip for my mother and our dog. The Facility and the food were excellent, but even more than that, every staff member we met was wonderful, and we were able to spend a truly comfortable time. What impressed us most was that all the staff remembered our dog’s name and greeted us using it. We will definitely stay again. Thank you very much.

Considering the price, everything was acceptable. However, this isn’t the Hotel’s fault, but by 5 p.m. almost everything in the tourist area—including restaurants—was closed. The downside was that once it got dark, there was little choice but to spend time in the Room. I suppose there must be some kind of agreement among the local merchants.

The reservation was for the main building, but it was incorrect, so it was changed to the annex.

My spouse and I stayed for one night starting July 19. From the pickup at the station to sightseeing guidance after checkout, your attentive hospitality and thoughtful care made our stay truly comfortable. Thank you very much. The teppanyaki dinner course delighted both our eyes and our taste buds, and the chef’s enjoyable conversation made the evening even better—we left feeling full and in great spirits. We hope to visit again during a pleasant season. With sincere gratitude!

This was my first stay, and everything was wonderful—the warm hospitality from the staff, the meals, and the Onsen. I also appreciated the thoughtful touches, such as providing fireworks. The Room was spacious and relaxing as well. If I had one request, since guests move around the entire property in socks or barefoot, it would be nice to have slippers available. Other than that, I was very satisfied and would love to stay again when traveling to Lake Biwa next time.

I stayed here on a business trip. There were various comments in the Reviews, but overall I was very satisfied. There wasn’t any one standout feature, but everything was good overall. Next time, I’d like to stay here for a family trip!!

Excellent value for money. The Onsen was satisfying, and the Room was very clean. The welcome drink system was great, and the staff were pleasant. Breakfast was also delicious. It was a bit disappointing that the toilet in the Room was small.

I called to ask about the typhoon, but I was able to stay without any issues! I really appreciated your kind and wonderful support. I would definitely like to visit again!

This was my first time staying at a container Hotel, and it was surprisingly comfortable. The bed was very comfortable, and the large-screen TV was impressive. The Room had the air conditioner on, so it stayed cool. One light meal was included, and we could choose from five options. Since two of us stayed, we chose the “European-style curry bento” and the “Chicken and lotus root bento.” The other options were meat sauce pasta, yaki udon, and beef pilaf. Both meals were delicious.

Arriving in Nagahama after sightseeing at Ishiyamadera past 5:30 PM and leaving the Hotel at 8 AM the next morning for the Chikubushima Cruise, we couldn't relax as much as we wanted. However, the Room was a beautifully renovated storehouse, providing a cozy and comfortable stay. Although we didn't have time to use the sauna, the large bathtub in the Room allowed us to unwind and recover from our travels. The Spanish bar recommended to us offered delicious wine and food, leaving us very satisfied. We wish we could have stayed longer!

Thank you for hosting us during our summer vacation. I believe the property may have originally operated as a different type of business. However, the Room was spacious and the meals were delicious. We were very satisfied. We would love to stay again if we have the opportunity.

I stayed for one weekday night with the No Meals Included plan while sightseeing by car. Perhaps because it’s new, the Room was clean and comfortable. The toilet and unit bath were also spotless, and I liked that I could make coffee freely at the front desk as many times as I wanted. The complimentary frozen meal was a nice touch, too. There is no loaner phone charger, so be careful not to forget yours! The window seemed to be only for ventilation—a tall frosted glass panel—so there was no view from the Room. It was great value and easy to stay without any fuss, so I’d definitely choose it again next time.

The natural Biwamasu trout, proof of its orange color from feasting on plenty of shrimp! It's incredibly delicious!! Served as sashimi, grilled, fried, and more in generous portions. Living in the Kanto region makes it hard to visit often, but next time I’d love to try the eel hot pot (Jun-Jun). Thank you so much to everyone at the accommodation for your hospitality.

The dinner was impressively elaborate. It was incredibly delicious, and I believe staying here was worth it just for the meal.

The timing for clearing the dishes was very poor. Although I had informed you of my buckwheat allergy, it was very disappointing that you still tried to serve buckwheat. The food was very delicious and excellent. Thank you very much.

I decided to stay around Lake Biwa during a touring trip. After I made a Reservation, I was told it has the same owner as Kosō-an on the shores of Lake Biwa, and that I could stay there instead—so I did. *Sorry this is not a Review of the kura. It was unique: an Accommodation made by renovating an old train car. The lake was right in front of me, and the sunset was beautiful—it became a day to remember. From evening, it was wonderful to just relax and watch the sunset, then unwind while watching YouTube. Meals and bathing were at the super sento downstairs. The owner was very kind, which was truly soothing. In the morning, I enjoyed views of Lake Biwa from the window and had breakfast—also exceptional. Some Reviews here are low, but on another site the ratings aren’t low, so I don’t think there’s any issue. If you want an unforgettable stay rather than just a comfortable one, this place will really appeal to you.

Used for Biwaichi. The smell of the futon (like an old man?) and stains on the sheets were very noticeable. The owner was very friendly and kind. The Room had a retro feel with a stunning lake view! It was so wonderful overall, but the bedding issue was quite disappointing.