오쓰 (Ōtsu) × 만족도 평가가 높은 호텔·료칸

We visited with our dog to celebrate my parents’ 60th birthday. The staff were kind, and the Ryokan was welcoming to both people and dogs. We were very satisfied with the meals! The Room and the in-room bath were spacious and very comfortable. Thank you very much.

We enjoyed an elegant time as a couple with our pet. The Accommodation Fee was higher because we brought our pet, but staying at the Hotel we had long dreamed of was wonderful, and we made truly happy memories. The Room had an open-air bath and a bathing tub for dogs; we filled it with five buckets of Onsen water, and our pet looked warm and very comfortable. Before going to bed, we soaked once more in the Room’s open-air bath while watching a subtitled foreign film on the Room’s TV through the glass window, enjoying a refined escape from everyday life. We also loved the Japanese cuisine, and both of us were very satisfied. We hope to visit again someday, and next time we would love to stay in the main building where pets are not allowed. Thank you very much for all your thoughtful care during this trip.

The building is old, but it felt clean. There were paintings displayed everywhere, which was lovely. The Hotel staff were also very courteous. However, after checking out, I stopped by again in the evening because I decided there was a souvenir from the Hotel that I wanted to buy. When I told a man at the front desk—someone I had not seen before—that I was not a guest with a Reservation for that day, his attitude felt a bit cold, so I deducted one star. The female front desk staff were all polite and helpful. Thank you very much.

All the staff were wonderful. We waited a little at breakfast, but the gentleman at the entrance gave a deep bow and apologized with a smile, which made us feel comfortable and enjoy breakfast. I felt satisfied that I had stayed at a truly good Hotel for the first time in a while—something you don’t experience at foreign-owned Hotels or with their staff. I would definitely like to stay here again in the future.

We stayed here to celebrate a birthday. The sashimi came with daikon carved into a crane, and there was also sekihan (red rice). Everything looked beautiful and tasted great, leaving both our stomachs and hearts full. All of the staff were wonderful and very considerate, which made our time here truly enjoyable. Thank you very much.

I booked this Ryokan to celebrate my mother’s birthday. Since Yumotokan was over our budget, we stayed at Komorebi on Friday and Saturday (JPY 17,000 per person). We were really looking forward to the Onsen, and although it costs extra, we were very satisfied that for JPY 700 we could access the adjacent Yumotokan and enjoy an Onsen while looking out over Lake Biwa. The Onsen on the 11th floor in particular felt wonderfully open and bright—I felt so relaxed I could have dozed off. The meals were also luxurious, with steak and shabu-shabu. The eel takikomi rice was especially delicious. Thank you to all the staff for a wonderful time!

The bath and Room were clean and comfortable, and all the staff were very kind. Both dinner and breakfast had just the right seasoning and portions, and everything was delicious. It would be perfect if breakfast included a small dessert bite and after-meal coffee. This was a Ryokan I would definitely like to stay at again and recommend to friends. Thank you very much to all the staff.

From the moment we arrived, everything was spotless—the elegant front desk staff and even a complimentary Room upgrade. The Room was more than clean enough, spacious, with a beautiful view, and the food was delicious. We were completely satisfied with everything! If we come to Shiga Prefecture again, we would definitely choose this Hotel.

I have stayed at Hotels across the whole country, but this stay was truly memorable. What impressed me first was the hospitality of the staff. It wasn’t a formal, scripted service—each person conveyed a genuine warmth that made it clear they truly love this town and this Accommodation, and I felt comfortable throughout my stay. For dinner, we went to a restaurant called “Nao,” which the Hotel recommended, and it was absolutely the right choice. It wasn’t aimed at tourists; it let us experience local charm, and it allowed us to enjoy not only our stay but also the city of Otsu itself. I think this is a unique value that comes from a Hotel that treasures its connection with the community. In the past, I also stayed with a large group at Matsumoto Jujo, another property in the Jiyujin Hotels group (I organized that trip). Matsumoto Jujo was highly satisfying as well, but personally, HOTEL Ko Otsu Hyakucho left an even stronger impression. The reason is the space and hospitality created by making use of traditional townhouses designated as Registered Tangible Cultural Properties. Rather than simply staying at a Hotel, it felt like living in the town for a while. While preserving the character of these historic buildings, comfort is fully ensured, creating a distinctive sense of calm. It offered an appeal you can’t get from large-scale Hotels or luxury Ryokan. If you’re looking not for flashy services or extravagant Facility features but to enjoy local culture, streetscapes, and encounters with people, I highly recommend this Accommodation. It was one of those rare Hotels where staying there becomes part of the purpose of your trip.

The Hotel staff were exceptionally welcoming and attentive. They contacted us the day before to Check Reservation, and their support at check-in and friendly greetings whenever we passed made us feel truly cared for. The view of Lake Biwa from the bath was also wonderful, making for a fantastic stay.

It was truly wonderful. The service exceeded my expectations. Once the renovation of Konpon Chudo is complete, I will visit again.

The building and Facility aren’t necessarily new, but the room was clean and comfortable. I stayed on the 9th floor on the station side, and when I looked out the window in the morning, I could see Lake Biwa in the distance. You can hear trains, but they don’t run very often, so it didn’t bother me. It’s much more reasonably priced than central Kyoto and only about 8 minutes to Kyoto Station, so I’d like to stay here again on my next trip to Kyoto. Note: There are no disposable slippers provided, so I recommend bringing your own (for example, inexpensive ones from a 100-yen shop).

It was close to the station, quiet, and had a great selection of drinks, so I had a very comfortable stay.\nIf I visit Otsu again, I would like to stay here again.

I’m a man. This was my first time staying at a capsule Hotel, and overall I’m glad I did, especially considering the price. I can’t speak for the women’s area, but in the men’s area the toilets, sinks, and showers are all in one Room, with only three of each, so it gets quite crowded in the morning. Still, given the price, it wasn’t a big issue for me. Also, bringing earplugs in advance really helped with snoring noise.

We stayed at Waku, a place we had long wanted to visit. A luxurious private rental of an entire house. My spouse and I enjoyed a peaceful, quiet time. We were also deeply moved by the guest-only prayer service and temple viewing. The person who guided us was warm and attentive, which made our stay very comfortable. We also learned more about Mii-dera Temple, making it an unforgettable experience.

The staff provided exceptionally attentive service, and the comfortable Room made for a truly pleasant stay. I was also impressed by how delicious the breakfast was. This is an Accommodation I would love to visit again if I have the chance to go to Otsu.

Stayed with the no-meal plan. I had already checked in advance that there was no bath, so it wasn't an issue, and I fully enjoyed a visit to a super public bath. The room was decorated with figures from my favorite anime, which made me very excited. It was close to both the station and Lake Biwa, so I went for walks to various places. The staff were friendly and welcoming, making my stay enjoyable. Thank you very much!

I had planned to visit Enryaku-ji Temple on Mt. Hiei during Golden Week, but due to a typhoon I made a last-minute Reservation. There were no Reviews for this Hotel on YT’s site, so I was a little worried—but I was amazed when I arrived! A spacious, very clean Hotel exactly as shown in the photos!! Even someone like me who tends to look for flaws was impressed by the thoughtful attention to detail in so many ways. Since it’s an apartment-style Accommodation, you won’t run into staff, but they emailed me in advance with clear instructions on where the key would be (a lockbox with a code) and how to enter the Room, so check-in went smoothly. There is also a washing machine and kitchen. I requested “parking included,” but I wasn’t sure where to park. When I messaged them via LINE (also provided in advance), they replied immediately and it really helped. I wanted to keep this place as a hidden gem and didn’t want to write only good things, but their attentiveness was truly outstanding. (They even had welcome cup noodles—haha.) Thank you very much. I’d love to stay again.

Although we weren’t traveling for sightseeing, the house was very comfortable and easy to stay in. They responded immediately to our request for kitchen items, and our family was able to spend our time comfortably. There is no parking on-site, but we were able to use a nearby paid parking lot. The host’s warm hospitality made us very satisfied. Thank you very much!

Perhaps because we visited on a weekday, the baths were almost private, and we could relax and take our time. The meals were excellent in both portion size and taste, and they were served in a private room. Since we had children with us, we really appreciated that. The Hotel staff were all very kind, and we would love to stay here again when we visit Shiga.