아츠카와 × 고객 서비스 평가가 높은 호텔·료칸

The food was truly delicious!

Although it is located in a place that is hard to reach without navigation—after driving quite a while up a narrow uphill road from the national highway—once you step onto the property, you immediately feel like you are at an Izu Onsen. The sound of wind chimes in the lobby eased half of my driving fatigue, and while the large public bath and open-air bath were of course wonderful, the indoor bath in the Room was exceptional and completely melted away my tiredness. The bathtub, water volume, and water temperature were all perfect. Another highlight you can’t experience in a city apartment was the sheer amount and power of hot water from the shower—it was impressive. Dinner featured an excellent salt-grilled ayu and lava-grilled beef, along with a variety of dishes served on many different plates that were fun to look at. And the rice was delicious.

I’d been interested in this Accommodation for a while, and I finally got to stay here. I was completely satisfied with everything—the open-air bath in the Room, the private open-air bath, and the meals. Thank you very much.

The staff struck just the right balance, and both the meals and the soothing hot spring were wonderful. It was a fantastic free-flowing bath with no chlorine smell. We enjoyed an affordable stay, drank plenty of beer, and were treated to Shuttle Service by car—truly a luxurious time. Thank you very much.

We stayed from August 1 to 2 for my girlfriend’s birthday trip. From the moment you step into the Hotel, you’re overwhelmed by the incredible setting—this alone is more than satisfying! The Hotel is kept beautifully clean, and the stunning views throughout are truly soothing. The amenities are well stocked, and the food is unbelievably delicious—everything feels exceptionally fulfilling. During meals, the staff always watched the timing and brought each dish at just the right moment, and they even helped us celebrate her birthday. Every member of staff was genuinely wonderful, and we were grateful from start to finish. It became an unforgettable birthday trip. Thank you so much—we’ll definitely stay again!

The meals, the Room, the service—and of course the Onsen—everything is perfect! This is an Accommodation that makes you think, “I want to come back,” every time you visit. We were completely satisfied with everything: savoring elaborate kaiseki cuisine at a relaxed pace in a private dining room, the private gazebo, and the hospitality in the lounge. Thank you to all the staff for your thoughtful attention to detail. It rained on our arrival day, but even the rainy sea felt beautiful. We’re also looking forward to receiving the handmade pressed-flower postcard later on.

We visited as a couple to relax and enjoy the Onsen at a leisurely pace. It’s less than a 10-minute walk from the station to the Accommodation. You can request pick-up, but we chose to walk and soak in the atmosphere. The Room was spacious enough for two, and you can enjoy views including the sea through the large window. The in-room Onsen bath was more than sufficient, but we also reserved a private bath so we could have a large Onsen all to ourselves. It happened to be firefly-viewing season, so we enjoyed it with Shuttle Service included. The meals were incredibly delicious—an extensive menu centered on seafood, vegetables, and mountain produce. The sashimi was outstanding, and breakfast deserves special mention: miso soup made with broth from the spiny lobster shells from dinner and black rice were exceptional. This is a small Accommodation with attentive staff—perfect for enjoying the Onsen, nearby walks, and great food. We had a truly luxurious one-night stay. P.S. For those considering staying: due to structural reasons, loud noises in neighboring Rooms can be heard, and any loud noise you make will likely carry as well. If that doesn’t bother you, you’ll be able to enjoy a relaxing stay in a quiet environment away from tourist areas with few people around.

Relax in an Onsen in the mountains while gazing out at the sea. This location was simply incredible. Above all, the food was truly delicious! This time we enjoyed a French dinner. French cuisine at an Onsen Accommodation was even more satisfying than we imagined. In the morning, we switched things up completely with a Japanese breakfast. The scenery, the Onsen, and the food—everything was outstanding. It was a luxurious time that left both our hearts and stomachs full.

I was very satisfied with the meals, service, the Hotel atmosphere, and being able to walk to the beach! I think it may be the best Hotel in Atagawa! I couldn’t make it this time, but I’d love to come back and use the pool as well!

Although it was a last-minute Reservation, the staff were very kind and helpful. The meals were delicious! The Onsen was hot and left my skin glowing. I love a hotter Onsen, so I was really happy. I’d love to stay again. The nearby beach had very high waves, but that was fun in its own way. After getting out of the sea, I appreciated having showers available to rinse off the sand.

We stayed here as a couple. In addition to the in-room open-air bath and the Onsen, we were especially impressed by the ocean view from our Room, and we were able to relax and unwind in a quiet setting. Both dinner and breakfast were delicious, and we also enjoyed meals and drinks via room service; the dining space itself was wonderful as well. The overall atmosphere and interior design throughout the property felt calm and comfortable, making it a stay where we could truly enjoy the luxury of doing nothing. Above all, the hospitality from all staff was exceptional—their service was both attentive and warmly welcoming, which left a lasting impression. The views, the Room, the food, and the staff’s care all exceeded our expectations. Although it was only one night, we had a truly lovely time that became an unforgettable memory. We would definitely like to return, and we highly recommend this Accommodation to anyone looking to spend special time with someone important.

I made the mistake of thinking I had booked the same Room as before, not realizing it had been completely renovated, and only noticed after entering. I hadn’t read the description carefully enough. It was my first time using a daybed, but it felt modern, and I’m satisfied with it in its own way. As for the in-room bath, last time it rained and we got caught in the rain while using the open-air bath, but this time it felt easier to use than before. However, adjusting the temperature is still a bit tricky. The meals were just as satisfying as before in both portion size and taste. Last time, simmered golden eye snapper was served at the end when I was already very full, so I couldn’t finish it, but this time it was served midway through and I was able to eat everything. That said, the seasoning of the spiny lobster dish didn’t quite suit two elderly guests like us. It felt overly elaborate and seemed to mask the lobster’s natural flavor. For us, something simpler like sashimi or simply grilled would have been better. Our attendant was a foreign national and did their best to explain each dish clearly, which we appreciated; casual conversation might be difficult though. It seems that staffing shortages have reached Hotels as well. We were impressed that you greeted us right as we drove in upon arrival and saw us off at departure—service that remained just as attentive as last time. If we have another chance to visit Izu, we would like to stay with you again. Thank you very much.

I made my first Reservation after watching Joblog’s YouTube channel. It was a pleasant service after check-in. I’m planning to visit again. Thank you very much.

The view from the in-room open-air bath was truly breathtaking. It seemed to be the night of a full moon, and the moonlight reflecting on the water was wonderfully dreamlike. Soaking in the tub and gazing at it for a while, I almost lost track of time. The meals were creative and delicious, and the staff were cheerful, always smiling, and thoughtfully attentive throughout our stay—we had a truly wonderful time. A lovely Accommodation I would love to visit again.

We stayed as a family of four. Since we booked our stay mainly to use the spa, pool, and kids’ area, we were very satisfied. We especially made great use of the lounge. Regarding service, we realized at check-in that our Reservation did not include the children, but the staff responded quickly and we were able to stay—truly grateful.

Although we stayed for only one night, we were warmly looked after from the send-off to and from the station, and throughout our stay. Food preferences vary, but both dinner and breakfast were served in satisfying portions. There didn’t seem to be many restaurants around the Accommodation, so we were glad we ate at the Accommodation.

Although we arrived much later than our scheduled check-in time, the staff kindly assisted us without any sign of displeasure. We are truly grateful. The three of us stayed, and the price per person was very affordable. Despite the low cost, it was a comfortable and wonderful Accommodation. We would definitely like to stay again next time. Thank you very much!

Great location and amazing views. The Onsen was also excellent. The bath area was spacious, and having a sauna and cold plunge made it even better. All the staff were wonderful. I had a very relaxing stay. Thank you.

I stayed for two nights and three days. They let me park my motorcycle indoors, which gave me peace of mind. The bath was incredibly relaxing, and I went in many times. The food was delicious—I ate too much. I also appreciated the all-you-can-drink alcohol option. I fully enjoyed the three days and had a wonderful touring trip. Thank you to Itoen Hotel Atagawa. Thank you for such a great and enjoyable tour—I will definitely visit again.

I’ve visited many Onsen around Izu, but the water quality here was exceptional. It’s a wonderful “beautifying” bath for women—the water feels gentle on the skin, and even after bathing I stayed warm to the core and my skin felt smooth. The staff were also warm and attentive, making my stay truly comfortable. While preserving its traditional charm, the Accommodation is very clean and has a calming, nostalgic atmosphere. The meals were excellent as well: fresh sashimi and perfectly sized simmered golden eye snapper (kinmedai), so I could enjoy every course right to the end. This is a lovely Accommodation that makes you think, “If I come back to Izu, I want to stay here again.” I wholeheartedly recommend it to anyone who wants a quiet Onsen getaway.