시오지리 × 고객 서비스 평가가 높은 호텔·료칸

The property, amenities, and hospitality were all excellent, and we happened to be able to watch fireflies as well, making our stay extremely satisfying.

Compact and well-organized, typical of Route Inn, ensuring a comfortable stay.

I used the Plan with breakfast included. The staff provided excellent service, and I was very satisfied with the breakfast. When I was troubled by a persistent cough, they kindly offered me cough medicine, showing perfect attentiveness. I believe this Hotel offers more value than its price.

This was my first time staying here. Baths: There were many types of tubs and saunas. Meals: We ate in the large hall; there was a wide menu selection, service was quick, and everything was delicious. Room: It was a clean Hotel. The air conditioning is centrally controlled, so you can’t fine-tune the temperature—something to note if that bothers you. Staff: Everyone was courteous and helpful. If I had to be picky… 1) Ordering meals in the large hall can feel a bit inconvenient for some people. A smartphone and LINE are required. After selecting one item, the screen returns to the home page, so you have to choose again from the categories. It could be tough with a larger group. 2) The lockers for overnight guests in the bath area are quite small, and their location is tucked away, which made them inconvenient to use. I really liked how relaxed it felt as a Hotel attached to a health spa—easygoing without being too formal. I’d love to visit again.

Just minutes from the expressway interchange—so convenient you’ll want to stop by.

Due to the typhoon, it was a very difficult journey to arrive. I was happy that you upgraded our Room because there was availability. The hinoki bath was also very soothing. All the staff were kind, and we were able to relax and take our time. Thank you very much.

The Room is clean, and the amenities are well stocked. The breakfast curry was exceptionally delicious. Convenience stores and restaurants are just a 2–3 minute walk away, so there’s no problem.

We stayed here with a large group in January. First of all, the traditional kura-style building is truly one of a kind. It has been beautifully renovated to suit modern needs while preserving the charm of classic Japanese architecture. It’s even more impressive in person than in photos, and you can really enjoy the building itself—perfect for anyone who loves architecture. The living room feels incredibly open, and even with a big group it never felt cramped. The kitchen was surprisingly spacious, and it was stocked with more than enough cookware and appliances. There was also a great variety of tableware, all stylish, which made cooking even more enjoyable. The dishwasher in particular was large and high-performance, making cleanup easy even for a big group. There are multiple bedrooms as well, so everyone can rest comfortably. This Accommodation is ideal for the purpose of “staying together as a large group and relaxing.” Overall it’s very spacious, so we could spend time there without feeling self-conscious. We only ordered breakfast, but it was simple Japanese food and very delicious. For lunch and dinner we arranged our own meals—buying ingredients at nearby supermarkets (Tsuruya and AEON are conveniently close) and cooking ourselves—and that became part of the fun of the stay. With such well-equipped facilities, this place is especially recommended for those who enjoy cooking. Even though it was cold around New Year’s, the inside was warm and comfortable. The separate hinoki bathhouse was amazing; you heat the indoor bath yourself, but the scent of hinoki wood and the atmosphere were truly relaxing. There is also another bath in the main house (with a modern tub), which you can use as well—and we appreciated the thoughtful touch of underfloor heating in the changing area there. We were highly satisfied with everything—the space, facilities, and overall atmosphere—and would love to visit again in a different season.

We take a family trip with our dog every summer, and this place was very clean and we were extremely satisfied—it was a wonderful Facility for our dog! If I had to mention one thing, it would be helpful to have a chair in the bathroom (haha). We’d love to come again if we can.

I found this Facility as a pet-friendly option in the Suwa–Matsumoto area that seemed easy to use and reasonably priced. As you make your way through a maze-like residential neighborhood, the space suddenly opens up and you’ll find the Facility there. The Room is small but unique and comfortable, truly living up to its name as a “secret base you can stay in.” The Room is kept very clean, with amenities and supplies well provided. Despite its size, it’s arranged so you can move efficiently and relax with ease. It was a great example of how to make the most of a compact Room.

It feels like a historic Hotel. It’s not new, but it isn’t overly ornate, and it feels clean. There’s no elevator, so you’ll need to take the stairs to your Room. The unit bath also has a step, so please note that it is not barrier-free. I’m not a fan of unit baths, but it seems there was an Onsen nearby, and I wish I had used it. Amenities are placed in the hallway, and you take what you need. I thought that was very efficient! Depending on the day, the dining area seems to turn into a wine bar. I wanted to check it out. I only added breakfast. The pork miso soup was bigger than expected!! Delicious, and more than enough for the morning!! When I go to Shiojiri again, I’ll stay here again.