흰 말 × 만족도 평가가 높은 호텔·료칸

We stayed as a couple. We had been interested after seeing it on the website and social media, and our stay exceeded expectations—especially the meal at LA VIGNE DINING FÛDO, which left a lasting impression. Being able to savor dining at the Hotel at a relaxed pace made for a truly satisfying experience. The Room and interior spaces were beautifully designed, and we found the scent throughout the property and in the bath amenities very soothing. The bright Room also had a kitchen, which made it feel more like staying in a vacation home than at a Hotel. It was such a wonderful stay that we’d love to return. Highly recommended.

I was impressed by the hospitality, the in-house services, the meals, and the breathtaking scenery that looked like a painting wherever I looked. I’m truly glad I chose this Hotel for my first stay in Hakuba. Next time, I’d love to visit this Hotel again during the autumn foliage season.

This was our second stay. All the staff provided very courteous service. The meals were delicious, and the Onsen and the entire property were impeccably clean. The views from the restaurant and the top-floor guest room were truly wonderful. There is also a day-use Onsen within easy walking distance, so we were able to enjoy a variety of experiences. We would love to stay again. Thank you very much for everything.

We stayed for a Multiple Night Stay in August, and everything was outstanding! First, the food: starting with peach soup with lobster on the first day, followed by artistically beautiful and delicate dishes. On the second day as well, from the prosciutto and Shine Muscat appetizer to char, wood-fired lamb… everything was perfect through dessert—we truly enjoyed every bite. The garden is spacious and beautifully maintained, with wonderful views. The open-air rock bath was amazing. The Room was also spacious and spotless, allowing us to relax at our own pace—it was pure bliss. The staff’s greetings were warm and pleasant, and this is an Accommodation we definitely want to return to. Thank you for such a wonderful stay.

I stayed here on a family trip with my father and sister. Unfortunately it rained, but as soon as the Hotel came into view, I couldn’t stop feeling excited by its beautiful exterior. The Room was a standard maisonette. The stairs were a bit steep for my father in his 80s, but we were very satisfied with the spacious Room. The Onsen wasn’t overly hot, and there were several options including an open-air panoramic bath and a medicinal bath, so I enjoyed it both in the evening and in the morning. Both the dinner and breakfast buffets had a great variety of dishes, and I ate until I was completely full while trying to decide what to choose. There were still more things I wanted to try, but I simply couldn’t eat any more…! Since there was only one elevator for going up and one for going down, depending on the time it wasn’t always easy to get around smoothly, but otherwise everything was excellent. My father and sister were both very happy and said they’d like to come again. I’d love to stay here again too.

The lobster was incredibly delicious—I was genuinely surprised. I treated myself a bit by staying here, and many guests seemed to be regulars; the overall atmosphere was wonderful. I also appreciated being able to request Shuttle Service from/to Hakuba Station. This may have been just me missing it, but I would have appreciated it even more if makeup remover had been available in the Room or in the private bath.

The views are outstanding. The Onsen is spacious and includes an open-air bath; the spring water is a bit hot, so you can enjoy both. Meals are buffet-style, and the steak, soba noodles, and soft-serve ice cream were especially delicious. The Room is simple, and the bathroom area feels like a typical Business Hotel unit bath. I wanted a draft beer after the bath, but there was no such Facility in the lobby, so I bought canned beer from a vending machine. Satisfaction changes greatly depending on whether you can see the Northern Alps. I’d rate the facilities and Room as 3/5, but considering the price—about ¥30,000 on weekdays for two people with two meals—I’d give it 4/5 overall. With the Onsen and Northern Alps view, I was very satisfied. Choose a Room with a view on the 3rd floor or higher.

We stayed for one night after trekking to Happo Pond via the Happo Gondola. I had stayed here once about 20 years ago, and I still remembered how pleasant the bath was and how clean the Room felt. This time, I had the same impression. The building has aged, but the Rooms are still clean and the bath is just as relaxing as ever. Dinner may have improved now that all-you-can-drink alcohol is included. As for dinner, there were quite a few items that seemed like frozen foods (such as pasta and fried chicken), but for our eldest daughter—who is a picky eater—the flavors were reliably familiar, and she was happy that she could eat everything (lol). After trekking, being able to take a bath, have a meal, sleep in an air-conditioned Room on freshly washed sheets—and at this price—was extremely satisfying. It may not be ideal for those looking for a stylish highland resort experience.

The location is quite difficult to reach by public transportation. We visited by rental car, but the winding mountain roads made me carsick (I’m prone to motion sickness). Even so, it was an Accommodation that I’m glad we chose. Dinner came with many small side dishes—perfect as snacks with drinks. The complimentary tempura was delicious, too. Alcohol was inexpensive; I believe a medium draft beer was around 500 yen. The portions were generous, and it felt very fair to find alcohol priced this reasonably at an Accommodation these days. The Room was spacious and relaxing. The bath has neither a sauna nor an open-air bath, so it’s not really a place you can soak for a long time (you may get bored). The staff were kind and pleasant, and I’d like to visit again if I have the chance.

We stayed at this Hotel because it is close to the gondola for trekking at Hakuba Happo-One. The interior was simply charming, and we relaxed on the lobby sofas in the evening—the high ceilings made it feel like an overseas Hotel. Many of the staff were from abroad, but everyone was friendly and provided excellent service, making our stay very pleasant. We visited in summer this time, and would love to come back in winter as well.

It’s been eight years since our last stay, and this was our first visit back in a while. We returned because it’s one of our favorites, but here are a few things we noticed for next time: - We would like one more face towel at the washbasin in the Room, since two of us are staying. - Toiletries such as lotion are provided, but my wife said she would like emulsion/moisturizer as well. - A few dishes tasted quite salty to us—such as the breakfast soup, grilled salmon, and pickles. We had heard that Nagano Prefecture has been reducing salt recently. Despite these comments, this remains our favorite Accommodation thanks to the excellent hospitality of the staff. Thank you for taking care of us. We will visit again.

We stayed for 2 nights and 3 days on a family summer vacation. The exterior is not a new Hotel, but the lobby and baths felt simple overall and left a very clean impression. Our guest Room had very large windows facing the satoyama side, with an absolutely wonderful mountain view. The Room was uncluttered and simple, and the large windows were spotless. The Onsen was spacious, and both the open-air bath and sauna were clean and very relaxing. The Hakuba Happo Pond ropeway and the bus terminal were also within a 10-minute walk, so the location was convenient. It was a wonderful Hotel, but perhaps because the meals are geared toward Western cuisine, we felt there were not many Japanese options at either breakfast or dinner. The rice and mushroom miso soup was very delicious. Overall, we were very satisfied—this was a lovely Hotel.

The Room had a simple yet comfortable atmosphere. All the staff were friendly. However, the sink was a bit too high for washing your face. Breakfast was so delicious it felt like something you’d get at a café.

It takes over 6 hours one way, but it's worth coming back. Despite some restrictions, it is valuable to have accommodations where pets can stay in almost the same room and receive similar services as regular guests. The lounge service, dinner, and breakfast with a view of the outside offer truly extraordinary and wonderful moments. The room's bath is an Onsen, surprisingly spacious enough to stretch your legs. The only concern is that the room's air conditioning cannot switch between cooling and heating, which might be a bit worrisome during seasonal transitions.

Rather than spending the trip staying inside a Hotel or Ryokan, I was able to fulfill every wish: enjoying delicious food in the great outdoors, taking in the mountains and starry skies, soaking in the Onsen, and truly refreshing both body and mind. The entire Facility was impeccably clean and comfortable, and above all, I was delighted by the staff’s warm hospitality. Many of them are young, but it was clear through every interaction how well trained and knowledgeable they are. Their thoughtful attention to detail made the stay enjoyable from start to finish—I’m so glad we came. With the wine pairing at dinner, we were able to enjoy a variety of wines, and the kinki (rockfish) acqua pazza was especially outstanding. The Shuttle Service from Nagano Station also made getting there worry-free, resulting in two very satisfying days. Thank you very much. I feel the Accommodation rate is well worth it. Next time, I’d love to visit with my son as well.

I used this place for my grandmother's birthday. I had been in contact with the front desk staff in advance for arranging a cake and surprise, and they were very helpful. Also, I was looking for a clean and stylish villa where I could stay with my dog, and in conclusion, choosing Jade was really the right decision! The interior was so clean that it was hard to believe it was a pet-friendly villa, and everything we needed, such as a cage, bowls, and sheets, was provided. The living room was very spacious, and it was an extraordinary experience where I could gather with my family after a long time and have fun. When it was time for the BBQ, the staff started the fire for us, and we could start right away. The freshly cooked white rice was also delicious. We ran out of charcoal halfway through, but the staff quickly came to help, and their prompt response was excellent. It's rare to find a villa with such high-quality buildings and solid service where pets are allowed, so I will definitely be returning! Thank you to all the staff.

My second stay in four years, and it was another wonderful experience. The Facility was just as spotless as last time, and you can really feel the staff’s careful daily work. We drove around to shop for local Hakuba vegetables, locally raised pork, and Shinshu sake, then had our accompanying chef cook for us. Absolutely the best. Check-in/out is contactless, but the service quality truly lives up to the word “hospitality,” such as having fresh towels prepared on the second day. Having four toilets and three shower rooms (two with bathtubs) is also something you’d expect from a Hakuba Accommodation shaped by skiers—very much appreciated. Spending time with friends over drinks, deepening our bonds, and talking about the future—if you can arrange a car and a chef, summer in Hakuba is unbeatable. If I had one request: stronger Wi‑Fi. A bit more speed would make online meetings even easier. That said, there’s no doubt this is an Accommodation I want to add to my regular rotation. We also visited Kurobe Dam. It’s less than an hour by car to Ogizawa Parking Lot, so it’s definitely a great sightseeing option.

This is a family-run guesthouse operated by a couple. On the day of my stay, it was almost just me, so I was able to spend a quiet, relaxing time after coming down from the mountain. If I had to ask for one thing, having a bath towel would have been helpful... Overall, I was very satisfied with the service. I’d love to stay here again when I visit Hakuba for hiking. When I asked about the return bus schedule, they kindly provided Shuttle Service to the station, which was a huge help in the rain. It’s an Accommodation where their warm hospitality really shows, and I would recommend it.

We stayed for two nights in mid-October with three generations of our family and our beloved dog, and we had a very comfortable stay in the spacious room. The cleanliness was exceptional, making it hard to believe it was a pet-friendly accommodation. The large living room and kitchen allowed us to enjoy cooking together as a family. The kitchen was well-equipped with plenty of cookware and tableware, so we had everything we needed. (We bought ingredients for dinner at a nearby supermarket.) The separate toilet and bathroom made it convenient for everyone to use without any hassle. It was also helpful that basic dog supplies like a cage and pet sheets were provided. Although pets were not allowed in the bedrooms, our dog relaxed comfortably in the living area. The location right in front of the slopes (Happo-One Ski Resort) was perfect for walking our dog, especially during early morning strolls which were incredibly refreshing. It was also easy to drive to Kurobishi-daira, where we enjoyed stunning autumn foliage—this year seemed to be an excellent year for fall colors! We would love to visit again during summer when the greenery is lush. Traveling with three generations of family members—and especially with a pet—can make choosing accommodations challenging, but this place exceeded all expectations. It's highly recommended for families traveling with small children (grandchildren), as you can relax comfortably in your room while enjoying quality time together!

Dinner was outstanding from appetizers to dessert, both in presentation and flavor. The herb-roasted chicken main was so delicious I could have eaten several servings. It was also great that the portions of pizza and pasta could be adjusted depending on how hungry we were. The bath was spacious as well, and it helped us relax after a long drive. We also appreciated having items like clothespins and extension cords available in the hallway for guests to use freely. The homemade jam at breakfast was delicious too—I ended up eating too much bread. We’d love to visit again during the snowy season.