우오즈 × 고객 서비스 평가가 높은 호텔·료칸

I visited after a long time. I could only book the Connect Twin before, but since it was a weekday, I was able to stay in the Wide View Twin again. The large windows offering expansive views of the sea and city were wonderful! The Room also had a massage chair. The public bath was as great as ever, providing a relaxing experience. The shampoo and other amenities were different from before, but they didn’t cause any dryness or irritation, which was reassuring. There was also a Refa hair dryer available. Please note that there is no sauna for women in the morning. Breakfast offers a choice between Japanese and Western set meals, with unlimited refills of salad, rice, bread, coffee, etc., making it very satisfying. It seemed like most guests chose the Japanese set meal; I opted for the Western one and appreciated that freshly grilled sausages were brought to my table when they ran out initially. The Himi Udon noodles were also delicious! Parking is convenient if you arrive early enough—you can park on Hotel’s 1st floor or at the flat lot across from it. Even if those are full, the municipal parking isn’t too far away either. It was an excellent stay with great value for money and left me feeling very satisfied overall. The staff provided exceptionally pleasant service throughout my visit. Oh yes—the complimentary coffee service on the 1st floor is much appreciated! Because of this amenity, having only powdered tea in Room wasn’t an issue at all. Thank you very much!

The top-floor spa offered breathtaking views of both the mountains and the sea—it was amazing.

There are three check-in counters, and when I went to the middle one and gave my name, they checked the reservation and said, "Please fill out the accommodation card here," placing the card at the next counter. I feel like a similar situation happened at another hotel before, but I don't understand why they made me move to the next counter when there were no other guests besides me.

I stayed here while sightseeing in Toyama. The Facility is old, but there are supermarkets, restaurants, and karaoke nearby, so it’s more than sufficient for a short stay. The air conditioner didn’t cool well, but they provided a fan.

Expecting the accommodations around Chirihama and Ishikawa to be fully booked, we chose an Accommodation a little farther away. It was a very calm Hotel and extremely comfortable to stay in. We ate at a nearby Chinese restaurant. Even after 10:00 p.m., the food was delicious. We would like to stay here again.

I booked the day before for a solo trip, and the service was more than sufficient. I’d like to stay again, so I hope you’ll expand to more areas, and it would be even better if there were space for a family of four to stay.

The receptionist was very polite. It was a 4.5-tatami Room, but it was quieter than expected. The kotatsu and futon were excellent. The bathhouse was conveniently connected to the building, but during the holiday peak, it was crowded. I would like to visit again during a less busy period.

I stayed with my child for a sports trip. This is an APA Hotel I have used several times. Although our check-in time was earlier than planned, the staff accommodated us flexibly. The Room was well-cleaned and had a sense of cleanliness. The breakfast buffet offered a wide variety of Japanese, Western, and Chinese dishes, which was very satisfying. I would like to stay here again if I have the chance.