토나미 (Tonami) × 온천・목욕 평가가 높은호텔·료칸

Our first trip as a couple in a long time. The service was excellent, and we were very satisfied. The bath was wonderful. The shampoo and conditioner were truly great—I’d love to know where they’re sold. If we have another chance to travel, we’d like to stay here again. The only disappointment was that the breakfast didn’t look very appetizing.

From the moment you see the building towering on a small hill, your heart starts to race. From the lobby to the lounge and the Room, everything is simple, clean, spacious, and relaxing. The buffet offers a wide variety of delicious dishes that disappear in no time—it seemed hard for them to keep up with refills. We have stayed at Mercure hotels in many places, and my husband says this one is the best. The Onsen is also excellent.

The room was very clean, and we were able to relax and take our time. The meals were also very delicious. Our dog had an accident on the futon, but you responded right away by replacing it. We are very sorry. We would definitely like to stay again when we visit Toyama. Thank you very much.

Thank you very much for taking care of us for one night and two days. The staff service was wonderful, with bright, friendly smiles. Monday breakfast was delicious and included Toyama specialties; it was spacious, and everything such as croissants, rice, side dishes, miso soup, and more was tasty. The restaurant staff also had great smiles. Since it was a smoking Room, I felt the ventilation was not very good; unless I smoked with the bathroom and toilet door open, it became smoky. The air conditioner was slightly dirty and had an odor. However, we were able to stay at a reasonable price, so overall it was good. If we have the opportunity again, we would be happy to stay again.