상조 × 만족도 평가가 높은 호텔·료칸

Because my husband is from Nagaoka, we come from Tokyo to Niigata every year during the Obon season. Our usual routine is to go swimming at Kakudahama Beach first, then stay at Hotel Asuka. The made-to-order dinner buffet is delicious, and the food comes out quickly. The dishes you can pick up anytime are also great, so I always end up eating too much. Both the long-time staff and the newer team members are truly pleasant and welcoming—it makes me feel at home. This is my favorite hotel that I look forward to visiting every year. We’ll be back again next year, so thank you in advance.

You’ll head toward the mountains on a narrow road that might make you wonder if there’s really a Ryokan up ahead. When we finally arrived, it felt like a hidden Accommodation—so exciting! The building was spotless and well maintained, and the staff were friendly, making it truly relaxing. The Onsen had a sulfur scent, and the meals—centered around fish—were delicious down to the pickles. I couldn’t stop going back for more rice! We made our next Reservation as soon as we arrived—it was that wonderful!

The library was very clean and nice. Breakfast was delicious, but there was only one coffee machine and it took time, so there was always a line—I hope this can be improved. There were no cotton swabs in the amenities, so I had to buy some at a nearby drugstore, but they were available at the front desk. There was no explanation about this, which was disappointing. The Room was quiet and clean, which was great.

We visited on a family trip to celebrate my wife’s birthday. The parking lot in front of the main entrance was full, but we were able to park in the guest-only area as there was space available. The Onsen in the open-air bath was wonderful, and the meals were packed with delicious Niigata dishes and plenty of sashimi, which our whole family enjoyed. Unfortunately, it seemed there was no live piano performance that day, but another guest played beautifully, and we had a lovely time with coffee. We would like to visit again in a different season. All of the staff were very pleasant—thank you very much.

Although our trip was rainy, the staff kindly came to the parking lot with an umbrella to welcome us as soon as we arrived at the Accommodation. After that, everyone continued to treat us gently with warm smiles at all times, making it one of our favorite travel memories. The Onsen temperature was just right, and I ended up soaking for about an hour... Dinner was delicious, but breakfast was even better—an amazing variety and great flavors. We felt happy and completely full from the morning! It’s an Accommodation we would definitely love to visit again!

Because I made the Reservation at the last minute, only a larger Room was available, so I booked that one. It was a bit expensive, but I was satisfied with the Room. The Hotel itself is a little old, but it has been renovated and improved in various ways. The meals were well thought out and I was pleased. I would like to visit again when I have the chance.

It was a wonderful Accommodation. We were very satisfied with both the bath and the meals, and the staff were very kind. We had a relaxing stay. The Room was spacious, and we were able to unwind comfortably.

You can really feel the dignity of a long-established Ryokan. It had the distinguished atmosphere of an Accommodation that hosts the Kisei title match. After arrival, my companion was delighted with the welcome beer (or soft drink). We used the complimentary beer voucher during our stay after bathing and enjoyed a delicious post-bath beer. Dinner was served in our Room, so we could relax and take our time. I had breakfast in the dining area, though it seems in-room breakfast is also available. I say that because a staff member mistakenly came to deliver breakfast to our Room (an error). Both dinner and breakfast were enjoyable, making great use of local ingredients. Breakfast in particular was simple but delicious. At checkout, the staff apologized for the breakfast mix-up, and the proprietress also offered her apologies. That kind of thoughtfulness felt like true Japanese Ryokan hospitality.

I stayed at Route Inn Hotel for the first time in a while. Customer Service... was kind and courteous. Room... was full of cleanliness and well-organized, allowing me to use it comfortably. Meal... I made a reservation with breakfast included, and I am very satisfied with the volume of this breakfast. I look forward to staying again if I have the opportunity.

We arrived slightly later than planned, around 4:30 PM, and found the parking lot was full. The first affiliated parking lot we were directed to was also full, but we managed to park at the next one we were guided to. While it’s understandable that parking is essential even in non-urban areas, this left a slightly disappointing impression. However, we were relieved to find a spot even though it was a bit farther away. The next day during checkout, it was raining, and we appreciated being able to borrow an umbrella from the front desk. Thanks to this thoughtful gesture, we could walk back to the parking lot without getting wet. The Room itself was very comfortable and made for an enjoyable stay. One minor issue was with the toilet seat heater—it wasn’t clear that contacting the front desk was necessary for it to warm up. As a result, I initially used it cold before realizing I should have called earlier; perhaps there were instructions somewhere that I missed. Overall though, our experience here was very good!

The convenient location right in front of the station is a major plus, but when viewed from the station, the rooftop sign shows the name of a different Hotel, which was a bit confusing. The staff were very pleasant, and although the property feels a bit old, it has sufficient Facility for what you need, so I was very satisfied.

The seafood was delicious. The meal even included a whole crab, making it very filling. The sashimi was also excellent, and our whole family was very satisfied. Breakfast could be enjoyed while looking out at the sea. We also highly recommend the private sauna!

This was my first time using the service, and I was very pleased with the polite and attentive support. I appreciated receiving a phone call about the sauna event, which showed great attention to detail. I would love to use this service again!

During this Go To Travel campaign, I stayed at about 13 properties, and the meals here were the best—just as you’d expect from a kaiseki Ryokan. Everyone should visit at least once.

Although it was a bit far from the station, being adjacent to AEON made it very convenient for shopping for necessities. The slot for the room key was on the headboard of the bed, so it took some effort to find it in the dark. The room had an air purifier and ample space for PC work, so I was mostly satisfied.

We’ve been staying here during the Obon holiday season since last year! Above all, the meals are delicious! My daughter, who is a picky eater, was so happy and said it was truly delicious—she even ate my portion as well. The property has a long history, but the Room is clean, and we really appreciate the thoughtful touches such as providing water. All of the staff are polite, and their smiles are wonderful. We’d love to stay again next year. Thank you very much!

This is a Showa-era retro Hotel and may feel a bit dated, but you can stay at an affordable price. The room was well cleaned and there were no issues. Breakfast was also very delicious. The staff were kind and left a good impression. I would like to stay here again if I have the chance.

I found a Plan that does not use wheat flour, vegetable oils, dairy products, or sugar, and stayed here looking forward to these meals. An Accommodation offering a “Four Toxins-Free Plan” is still rare across the whole country, so it felt like I had finally found one. There were many dishes, all of them truly delicious, and I left completely full. I was very satisfied. It may have been the best food I’ve had at any Ryokan I’ve stayed at so far. Niigata Prefecture is far from my home and not somewhere I often get the chance to visit, but that made the sightseeing feel fresh as well, and I had a wonderful time.

We ended up staying an extra two nights after the Nagaoka Fireworks. The location is very convenient for street food in Teradomari, fishing at the fishing port, and nearby beaches. The Facility itself is new and clean. The parking instructions were a bit hard to understand, but there is also parking in front of the Facility, and it seems fine to park there. The bath is not an Onsen, but if you look around, there are plenty of hot springs nearby. Highly recommended for international guests as well. We would love to stay again!