타마치 × 고객 서비스 평가가 높은 호텔·료칸

From check-in, the staff’s hospitality was outstanding, and I knew it would be a wonderful stay. The Room was cozy and more than comfortable for a solo trip. The amenities were well stocked—even including toner and bath salts. The bathrobe was also very helpful. In the lounge, I could enjoy complimentary wine and even canned beer, which made it easy to relax. Breakfast was delicious as well. Choosing the breakfast-included plan was definitely the right decision. As an IKYU Diamond member, I was thrilled with the late check-out, complimentary minibar drinks, and a mini L’OCCITANE hand cream. With all of these perks included at such great value, it truly made for an amazing Hotel stay. I would love to stay again. Thank you very much for everything this time.

Despite my sudden late-night stay, you kindly checked me in. Thank you so much...! It was a single room, and the bed was quite fluffy. Breakfast mainly featured Chinese congee, and there were also rice dishes. I had the seafood congee, and it was very delicious! However, since the lobby is on the second floor, you might be a little confused when entering. I was too... Also, because it was late at night, I entered from the elevator-only entrance rather than the main entrance. USB adapters can be borrowed from the front desk counter.

I stayed here for work near Tamachi. The walls are thick, so it’s quiet and clean, and the bathroom and toilet are separate. Complimentary mineral water is also provided, making this a highly recommended Hotel for business use. The Room is small and the view from the window isn’t great, but that’s to be expected for a Business Hotel in central Tokyo, so I deducted one star.

I stayed here to attend a live concert. The Accommodation was very clean overall and had a bright, pleasant atmosphere. Both the Room and the bathroom were comfortable, and I was able to relax and rest well. The only disappointment was that the breakfast selection and portions felt a little limited. It might have been because I went for breakfast a bit late, though... The staff also explained everything politely, which was very helpful. Thank you very much.

Close to the station, the Room has a front-loading washer-dryer and a large desk, so it was very convenient. I would stay again if I come to the area. The front desk staff were also very kind and helpful. Thank you.

Both check-in and check-out were smooth, and the reception staff’s explanations were easy to understand. The only downside was that many guests arrived at the breakfast venue when it opened at 7:00 a.m., which caused a wait and left us with less time on a busy morning.

Business trip Due to rising prices, amenities have been simplified compared with a few years ago, but considering the room rates, I feel they are making a great effort. The staff were excellent, and even during busy times the guidance was smooth, making my stay very pleasant. When I return to the Hotel at night, it’s also a quiet pleasure to receive small gifts such as APA Curry.

Stayed for work in August 2026 for four nights. The Room was a bit small, but it felt more spacious than the one in Hamamatsucho—I even wished I had stayed here the whole time instead of moving to Hamamatsucho. I was very satisfied with both the complimentary drinks and alcohol service. With restaurants and a supermarket nearby, and located in a residential area, it was very convenient. I would consider staying again on my next business trip.

I stayed here for its convenient location—just steps from Shiba Park and within walking distance of Hamamatsucho. I was surprised by the retro Room key, but the front desk area was spacious and clean, and I was satisfied with the Room as well.

I’m very pleased that this Business Hotel offers such a great selection of amenities. I will definitely stay here again.

I have been using it frequently, but since around last year, possibly due to SDGs initiatives, the amenities have become less luxurious. It might appeal to environmentally conscious individuals, but for regular guests, it just feels like a downgrade in the Hotel's quality.

The location is convenient, with access to both the Keikyu/Toei Asakusa Line and JR Takanawa Gateway Station. Being able to choose different train lines depending on where you’re going or for work is very helpful. At Takanawa Gateway Station, there are upscale supermarkets such as Seijo Ishii and Meidi-Ya, as well as Facility options for light meals, which is convenient. Keikyu Sengakuji Station is small, but you can reach Narita or Haneda Airport directly on one line (however, there are no elevators or escalators, so carrying a suitcase up the stairs—or traveling with limited mobility—can be tough). Considering the price, the Hotel Room isn’t especially large, but it doesn’t feel too small and was more than sufficient. The bathroom and other areas were very well cleaned. I also liked that amenities aren’t excessively provided in the Room—it stays neat without waste (you pick up what you need at the front desk). For a Multiple Night Stay, daily cleaning isn’t provided, but I think it’s eco-friendly and better than having people coming in unnecessarily. You can also ship luggage from the Hotel, which is convenient when you end up with lots of work equipment or souvenirs. Boxes were available for purchase as well.

I stayed at this Hotel because it was the closest option for my plans at 7:00 a.m. the next morning. The room was properly cleaned, and the bathroom and toilet were easy to use. However, the bed did not suit me; it was quite soft, and I didn’t sleep well. Overall, I think it offers good value for money.