유라쿠초 × 시설・설비의 평가가 높은 호텔·료칸

Staying at the Tokyo Station Hotel had been a long-held dream, and it was even more wonderful than I imagined. From our Dome-side room, we could watch the flow of passengers coming and going through the ticket gates, and enjoy unique features of Tokyo Station such as the original brick walls preserved since its construction. Despite its rich history, not only the guest room but also the corridors and shared areas were impeccably cleaned—beautiful, spotless, and truly impressive. The staff’s service was also outstanding, allowing us to enjoy a flawless stay. The bathroom was spacious and relaxing, and breakfast was delicious as well. We stayed to celebrate our 35th wedding anniversary, and we were deeply touched by the warm hospitality—preparing a commemorative gift for us and taking photos to present as a keepsake. Thank you for giving us such wonderful memories.

This was a wonderful Hotel with great taste felt in every detail, and it made me want to take lots of photos. The Bulgari Bar was a spacious, relaxing place that made me feel like I was abroad. In the Room, they had kindly prepared fresh fruit for us, which helped soothe the fatigue of traveling. For breakfast, we had the Gymnasium Breakfast, and every item was a special menu that felt gentle on the body. The freshly pressed apple juice was also unbelievably delicious. We also enjoyed lunch at the Italian restaurant, and thanks to the staff’s warm kindness, my daughter and I had a truly pleasant time together. I would definitely recommend lunch at the Italian restaurant as well. I bought chocolates as souvenirs, and even after returning home, I continued to savor the wonderful memories of our time at Bulgari Hotel. I would love to stay again.

Thank you for coming to Tokyo. An Accommodation that genuinely makes you feel that way. Here, I found “Fufu’s true commitment.” As for the dining, I’ll spare the details—but every single dish was so exceptional it stayed with me, to the point that it made me want to return just for the food. And then there’s the Onsen you can enjoy in your Room. Onsen water brought from Atami can be savored right in the heart of Tokyo, with absolutely no compromise. A truly luxurious time. The service was also flawless. The sense of distance, attentiveness, and every gesture—everything felt comfortable. The space, the Onsen, the food, and the people. This was an Accommodation where I could feel “Fufu’s true commitment” in all of it.

Everything is handled professionally. It’s truly relaxing. Thank you, as always, for your thoughtful care beyond what I expected. Outstanding service. Thank you again for this stay.

Once again, we had a wonderful time and were able to relax. We enjoyed the beautiful night view from the Aqua Lounge, and lunch at Rendez-Vous was also delicious. As always, all of the staff were very kind and friendly, and every time my mother and I say, “That’s the Imperial Hotel.” Ever since we held our wedding here 35 years ago, it has been our favorite Hotel. We will visit again.

We stayed for a business trip, using 3 Rooms for 3 guests. Thank you for arranging the Rooms next to each other. Thank you very much. The Room was clean, and the bath was great as well. There were plenty of amenities, which we really appreciated. The bath additive (Babu) helped relieve our fatigue. We will stay again.

A long-awaited family trip. The location was perfect, and it was great to enjoy a quick drink with my wife at the bar. It’s within walking distance of both Ginza and Shimbashi, nothing to complain about.

I got a little lost from the station, but the front desk staff gave me clear and polite directions, so I think I’ll be able to get there without getting lost next time. It’s almost directly connected via the Tokyo Station underground mall, which makes it very convenient. It was also great that there are plenty of convenience stores and restaurants around the Hotel. There was construction nearby, but there was no noise at all and it didn’t bother me. The complimentary drinks and amenities were of a very high standard, with an excellent selection that women in particular will appreciate. The Room was compact yet spacious, clean, quiet, and very comfortable. I stayed for only one night this time, but it was a good Hotel that I’d like to use again when booking Accommodation around Tokyo Station. Thank you very much.

It was excellent! The location is perfect, and there’s a FamilyMart on the first floor. In the morning, I thought it would be self-service, but the staff kindly prepared both a smoothie and coffee for us. Both were delicious, and we really appreciated it. I’d love to stay here again when visiting Tokyo. Thank you very much.

As always, it was excellent. I stayed for two nights again this time, and it’s very convenient with both Higashi-Ginza Station and Tsukiji Shijo Station nearby. I spoke to the staff at mealtimes and when finishing. Their cheerful voices really energize me from the morning. The Room, bath, and service are all great. I will stay again—thank you in advance.

It’s a bit of a walk from Ginza Station, but since it’s Ginza, the walk is enjoyable. The Room was clean, and having the bath and toilet separated was very convenient. For breakfast, you place the small dishes on your tray as you go, so you don’t keep people behind you waiting—stress-free and really nice. Above all, everything was delicious. My husband was especially happy to have shabu-shabu and sukiyaki in the morning. The service was also excellent. Thank you for taking care of us.

Far more than I expected, I was able to relax and truly unwind in the lounge. The Plan starting at 5:00 p.m. was more than enough to soothe my fatigue after visiting an exhibition in Ueno, making it a wonderful day. In addition to the perfectly attentive yet unobtrusive service, even for someone like me who doesn’t drink alcohol, the “light snacks” were astonishing—an impressive selection of both chilled and hot hors d’oeuvres, and the bouillabaisse was outstanding. As I’ve gotten older, visiting Hotel lounges has become a true comfort for the soul and a great source of energy for the next day. This place is undoubtedly among the top class in Tokyo, and I will definitely return to refresh myself—thank you in advance. The fluffy towels available freely at any time and the wide variety of complimentary drinks in the refrigerator moved me deeply with such luxurious thoughtfulness.

I arrived early, and you kindly stored my suitcase and had it delivered to my Room by check-in. The handover was well coordinated, which was very helpful. Thank you very much. I will use your service again.

It was clean, pleasant, and comfortable. All the staff provided very courteous service. However, there was one issue: the cleaning was not thorough, and I found some hair left behind, so I rated the Room a 3. The location is also great, and I would like to stay here again.

I always stay here. I’m glad the rates have become more reasonable than they were for a while. The Room is also clean after the renovation, and I’m very satisfied. I look forward to staying again.

The Room was very comfortable and easy to use. The location was convenient, and I was able to spend fulfilling days there—more satisfying than I expected. I stayed for four nights and needed help with various things, but all the staff were always smiling and courteous, which made my stay very pleasant. Breakfast offered a wide variety and was enjoyable. I was also interested in dinner, but unfortunately couldn’t try it this time due to my schedule. The bathroom was spacious and it was nice to have a TV as well. I would like to stay here again when visiting Tokyo. I would be happy if the amenities in the suite could be improved a bit more. Also, surprisingly, I didn’t see any Japanese guests.

Because I had a great stay at the Remm Hotel in Yokohama, this was my first time staying at Remm Tokyo Kyobashi. It poured all day due to two typhoons, but it was very convenient because the entrance to Kyobashi Station on the Ginza Line is right in front of the Hotel. If you transfer at Kanda Station, you can connect to the Yamanote Line; and in good weather you can even walk to Tokyo Station—overall a very convenient location. The Room was as small as Reviews said, and I had trouble finding space for my suitcase. There’s also a convenience store nearby, which was helpful.

I occasionally stay at hotels in the Ginza area, but this stay was the most satisfying so far. The price range of around 40,000 yen is just right for Ginza—not too expensive or too cheap. The flow from the entrance to the room was smooth, and the large public bath was spacious, clean, and well-designed with a great sense of style throughout. Additionally, the fragrance inside the elevator was very pleasant—it made me curious about which brand's scent was being used because it smelled wonderful. What stood out most was how staff handled a situation when I accidentally left my ring in a locker at the public bath. Despite it being after closing hours, a front desk staff member kindly and promptly searched for it and helped me recover it—I am truly grateful for their assistance. Among all my stays in Ginza accommodations so far, this hotel has been my favorite by far. Thank you for such a wonderful experience! (As an IKYU Diamond Member, I would be even happier if more perks were added for Diamond members in the future!)

This was our first trip to Tokyo, and we stayed for 3 nights and 4 days as a party of two. It’s very convenient—just a short walk from the exit after going through Yaechika from Tokyo Station. The staff were kind and attentive, which made for a pleasant start to our stay. The Room was spacious enough for two people, and the bed was almost too big (in a good way!). During our stay, we didn’t hear any noise at all from neighboring rooms or the hallway. It was so quiet that we wondered if we were the only guests on this floor—thanks to that, we slept soundly every night. There were many Western guests as well, and everyone was friendly and well-mannered. In the elevator they would let us go first, and they’d smile when passing in the hallway—it really impressed us. We had a completely stress-free stay, which made our Tokyo trip truly enjoyable. Thank you very much to all the staff. We would love to stay here again when we visit Tokyo!

I’d been curious about the fruit sandwiches here for a while, and by staying this time I finally got to try them. Breakfast was buffet-style, with a great variety of both Japanese and Western dishes, which I really enjoyed. Everything I tried was delicious. The fruit sandwiches were excellent too—the cream was lightly sweetened, and the fruit was fresh and tasty. There were also smoothies and green juice, so the drink selection felt well stocked. The location was great: quiet yet convenient for shopping, which I loved. The amenities were SEKKISEI, which was a nice touch. The shampoo had a sweet almond scent that felt very relaxing.