물 위에 × 온천・목욕 평가가 높은호텔·료칸

It was a wonderful Accommodation, just as the Reviews said. The food, the interior decor throughout the building, and the furnishings in the guest room were all tasteful, and since there were only six groups of guests, we were able to relax even though it was peak season. The staff’s service was also excellent.\nIt was an Accommodation that made us want to come back again for the first time in a while.

Thank you very much for your warm hospitality. Thanks to the proprietress’s thoughtful care, we were able to forget our daily routine and enjoy a wonderfully relaxing time. Both the cuisine and the Onsen were excellent, and we felt refreshed in both body and mind. Above all, your heartfelt hospitality left a lasting impression on us. My wife also gained renewed strength to focus on her medical treatment. We would love to visit again in a different season. Wishing you all good health and continued prosperity for the Ryokan. Thank you again for everything.

Despite making a last-minute Reservation the day before, we received heartfelt hospitality and thoughtful attention, and were able to relax and truly unwind. Not only were the Room and meals wonderful, but the Onsen was exceptional as well, helping us forget our everyday fatigue and feel refreshed in both body and mind. Throughout our stay, we could feel the Ryokan team’s spirit of hospitality in every detail, which made us very happy. Thanks to you, it became a memorable and wonderful trip. We would love to visit again in a different season and see everyone again. We look forward to staying with you then.

This was my second stay this year since my visit in June. I stayed in a detached Room and was able to relax deeply. The meals are described as “Yamabito cuisine,” and they were delicious, healthy, and truly something you can’t easily experience elsewhere. Thank you very much.

It was wonderful. As an Accommodation that everyone would want to visit at least once, it truly lived up to its reputation. All of the staff were kind and provided courteous service. Thank you for a lovely trip. I imagine it must be very difficult to preserve this Ryokan for 200 or 300 years, but please continue passing Japan’s history on to future generations.

My parents and I had a very comfortable stay. They said they would like to come again, which made me happy as the one who gave them this trip as a gift. All the staff were very courteous and attentive to every detail. We relaxed with coffee in our Room, warmed up to the core in the free-flowing Onsen, and slept soundly. Every dish was delicious. The acqua pazza, in particular, was the best I have ever had.

Our family of three stayed here. The guest room with an open-air bath had an amazing view of the trees through the window. The meals were delicious, and we loved the post-bath ice pops, late-night inari sushi, morning coffee service, board games, and the excellent loan services such as a rotating hair dryer and a NanoCare hair dryer. It was relaxing and quiet, and we were able to unwind from everyday fatigue. The Onsen water was also wonderful. Highly recommended Accommodation.

The meals were absolutely delicious. Each dish was thoughtfully prepared with care. The view from the open-air bath was beautiful, and soaking slowly was the best. The hospitality from the Accommodation staff was wonderful as well. I’d love to come again.

Although we were concerned about traveling during the Obon season and with unstable weather, we arrived safely with no issues on the roads. The welcome was attentive as always, and the familiar atmosphere made us feel at ease. The Room was clean, and the open-air bath was at a comfortable temperature, allowing us to relax. The meals featured many locally sourced ingredients, were perfectly portioned, and truly delicious. We had another wonderful stay and will visit again.

This is my favorite Accommodation, where you can enjoy a large bath and delicious meals at a reasonable price (I especially love Matsunoi’s Chinese cuisine). This time, I made a Reservation because my elderly father wanted to visit with his siblings, and he came home completely satisfied. Even after the renovation, I hope Matsunoi will keep what makes it special and that we can still enjoy the same delicious shrimp in chili sauce.

I stayed in a renovated Room with a sauna. The Room was spacious and comfortable. I’d like to visit again, so I’d like to point out a few things that concerned me. About the amenities in the Room: There were two single-use sets (osaji). At minimum, you use them twice for breakfast, right? It wasn’t enough for two people. When I called to request more, I was told it would be 500 yen per set, so I paid 1,000 yen. Since I wanted to enjoy the Onsen and sauna many times, I use lotion each time. In Rooms at a similar price range, it’s common to have proper branded products rather than single-use items, so this was disappointing. The “totonoi” chair for relaxing after the sauna smelled terrible and had sweat stains, so I couldn’t sit on it. The tiles around the shower also had mildew and smelled bad. There were lots of spider webs on the stone wall, and many dead insects fell down. If cleaning is done properly every day, I don’t think that many spider webs would build up. The decorative houseplant in the Room was covered in dust. Please install real plants instead. I was surprised by how much alcohol was stocked in the refrigerator. The labels were roughly handwritten as well, and if they are paid items, it would be better to offer just a few bottles as “recommended by the Accommodation.” Keeping it simple would be best. As this is a long-established Ryokan, many of the staff are older, and talking with them was soothing. The food was incredibly delicious—I was very satisfied. The large public bath felt so old that it honestly scared me (lol). On my way out, I suggested replacing the sauna chair to the proprietress, so when I visit again I hope it will have been replaced! I’ll come again. Thank you very much.

I was very satisfied with the Hotel’s Facility, the staff service, and the dining options. In particular, the daily replenishment of drinks in the guest room, the spacious and comfortable large public bath, and the fireworks viewing area were excellent. However, the price was a little high. The only drawback was that the parking lot was a bit far away. I would definitely like to stay here again next time.

This stay was highly satisfying from start to finish. The Room was spacious, and I was able to relax in a calm atmosphere. Dinner offered an even wider variety than I expected; each dish tasted wonderful, the portions were generous, and I was completely satisfied. Breakfast also featured a great selection of small dishes, and I really liked the style of choosing freely from what I preferred—it made for a very fulfilling meal to start the day. The Onsen water was especially memorable, with a gentle softness that seemed to blend into the body. Not only did it ease my shoulder pain, but I could also feel my skin becoming smooth. In addition, the attentive and heartfelt hospitality unique to a long-established Ryokan further enhanced the quality of the stay. From check-in to check-out, all staff members were considerate and attentive, allowing me to feel comfortable throughout. Overall, this was an excellent Ryokan where everything—cuisine, Onsen, Room comfort, and service—was of a high standard. It is an Accommodation I would definitely like to visit again.

This was our first family trip since losing my mother. As my father requires nursing care and had previously fallen in the bathroom in the Room, we were a bit worried. However, the entire property is barrier-free, and a wheelchair was available at the entrance. We didn’t need to use it, but it gave us great peace of mind. Everything was delicious, from the welcome sweets to dinner, and we were very satisfied with both the Japanese and Western breakfast options. My daughter usually prefers bread in the morning, but even she said the Japanese breakfast here was delicious. We were able to relax and take it easy for two days—thank you very much for your hospitality.

The breakfast and dinner buffets were outstanding and truly exciting. I was especially amazed by the wide variety of breads at breakfast. Everything was delicious, but I regret that I couldn’t try them all. We also enjoyed drinks and sweets in the lovely lounge, and the staff’s attentive service made our stay very comfortable. This is an Accommodation I would love to visit again.

The area was very quiet, the Room was spacious, and the bath was large and relaxing. The meals were also delicious. We would love to stay again.

This was my second stay, and the breakfast and dinner were excellent, with attentive staff as well. Another highlight is having dinner served in your Room. There seem to be many repeat guests, and the large number of female guests may be proof of how good the food is. The Onsen is also wonderful, making it easy to unwind and relax—so I can see myself becoming a repeat guest. As an aside, access by car is convenient, but if you are traveling by train, getting to Yubiso Station is not very convenient, so it’s best to check in advance.

Although there is no large public bath, we were able to use five thoughtfully designed private baths for free as many times as we liked. The Room, the baths, and the post-bath lounge area were all very relaxing. It was great to have iced coffee in the post-bath lounge area—it was perfect for cooling down after a soak. The drinkable yogurt delivered to our Room in the morning was also delicious. One small downside to the meals was that the portions were large. Everything was so tasty that I wanted to eat it all, but I couldn’t finish—what a dilemma (lol). On the day we stayed, there was a town fireworks festival, and although it wasn’t huge, we enjoyed fireworks launched very close by.

This was my second stay here. As with my previous visit, the two older gentlemen who greeted us were very pleasant, and their warm welcome made us feel truly appreciated—excellent hospitality. Above all, I think Sarugakyo Hotel’s service is outstanding. There wasn’t a single staff member who made me feel uncomfortable. The person who assisted us during meals was from Nepal; perhaps they are still getting used to the work, but their sincerity really came through and I never felt uneasy at all. I ordered oolong tea, but when they repeated the order they said orange juice—so I corrected it, yet what arrived was orange juice (laugh). That was completely acceptable. It was delicious! The next morning, they greeted me with “Thank you for yesterday,” which made me happy. Thank you as well. Both dinner and breakfast were very tasty and generously portioned—we were completely satisfied. The Onsen was kept extremely clean and felt wonderful. Thanks to everyone at the Hotel, we had a very comfortable stay. We also really enjoyed playing table tennis. We will definitely come back again.

I stayed at Zazan Minakami for two days to visit Mt. Tanigawa. I made a Reservation with the most affordable Plan and chose the mini kaiseki dinner course. At around JPY 10,000 per person per night, it was very reasonably priced, so I didn’t have especially high expectations at first. However, the staff kindly prepared a top-floor Room for us, and the view of the Tone River from the window was truly soothing. The Room was spacious and bright, and I was able to relax comfortably. Every meal had gentle flavors and was wonderful. In particular, the tempura served at dinner on the second day was crispy on the outside and tender inside—more memorable than dishes I’ve had at luxury Hotels. Breakfast also offered a wide variety of wholesome dishes that made me happy every morning. Even though it was an inexpensive Plan, we received such attentive hospitality that I’m both surprised and deeply grateful. When I visit Mt. Tanigawa again, I would definitely like to stay here. Thank you very much for everything.