카미노야마 × 고객 서비스 평가가 높은 호텔·료칸

The meals were beautifully presented, and everything tasted truly delicious. They were a delight to look at as well, and you could feel the care put into each dish. The Room was also thoroughly cleaned, and we were able to spend our time comfortably. The staff kindly answered our questions, which helped us learn about the origins of Kaminoyama Onsen and plan our sightseeing. My spouse loved it too and said we would like to stay again for the meals. We had a relaxing, comfortable stay and it was a wonderful time.

We chose the assigned Room, and it was spacious and very comfortable. The staff were extremely courteous, offering us drinks and even taking photos for us after checkout, which made us feel truly welcomed. As part of the Accommodation was under renovation, they apologized for any inconvenience and even gave us some sweets. We would definitely like to stay again.

I’m a repeat guest. At the festival, the shaved ice, fresh tomatoes, cucumbers, edamame, and konjac were all very delicious. The draft beer tasted exceptionally good. Since meals were served in the Room, I was able to dine in a relaxed atmosphere. Two different types of rice were served, so I could compare them—both were delicious. Next time, I’d like to stay in a different Room.

Thank you for upgrading our Room. The moment we stepped inside, we were completely captivated by the quietly glowing hearth and the calming scent of incense. It felt like stepping away from everyday life—exactly what we had been looking for—and our excitement instantly soared. The Room had been renovated while preserving its old-world charm, which made us feel relaxed and at ease. The meals were delightful, with a focus on warmth, aroma, and storytelling. The world really is evolving! The minimal service that gently gave us space was also refined and wonderful. Thank you for such a relaxing stay.

I stayed here as an Accommodation while traveling with my parent in their 80s. The building is a bit old, and the stairs are somewhat steep. The staff service, meals, and Onsen were excellent. My parent was very happy as well. If I have the chance to visit again, I would definitely like to stay here.

Because we moved our trip home forward at short notice, we ended up making a Reservation the day before. From welcome to farewell, everyone at the Accommodation greeted us with warm smiles throughout. The meals—both dinner and breakfast—were just the right portions for us as a couple in our 60s, and everything was delicious. We especially enjoyed the local cuisine, steak, local sake, and local wine—it was wonderful. The younger staff also chatted with us while explaining the dishes, and our Room was quiet and relaxing, making it a great memory. If I had to mention anything, it would be nice to have two Room keys, and I would have preferred a lighter down comforter. Thank you very much.

Although the building is old, it is very well cleaned and the hospitality is excellent, so I think this is an Accommodation you can be truly satisfied with. It was also fun and nostalgic to be able to contact the front desk using a telephone you don’t see these days—perhaps making good use of the property’s vintage charm. One small thing: the yukata brought to me because the size didn’t fit had a slight odor that concerned me a bit. That said, I may simply be overly sensitive. In any case, the service is outstanding, and every staff member provided wonderful hospitality. I was deeply impressed by their thoughtful attention to detail. By chance there was a festival that day and we were able to watch fireworks; they even told us the best viewing spot, which made it a great memory. Thank you very much. As for the meals, the rice was cooked perfectly and delicious. The side dishes were excellent as well, but especially how good the rice was stood out. One suggestion: if the green onions in the breakfast miso soup could be lightly cooked in advance, then warming it at the table would make it even tastier—I felt they sometimes didn’t cook through enough with table heating alone. Still, overall everything was extremely delicious. This is an Accommodation I will definitely want to stay at again when I visit Kaminoyama Onsen.

I booked dinner mainly for the beef sukiyaki, but every other dish was delicious as well. Breakfast was also great, and I had an extra serving of rice. I also appreciated the complimentary coffee. Both dinner and breakfast were generous portions, and I was very satisfied. The Room is a bit old, but it is clean and comfortable. There is no toilet in the Room, but there is a sink, so it didn’t feel inconvenient. The bath was relaxing too. The staff were warm and welcoming, which made me feel truly happy. I would love to visit again.

I’m a Yamagata resident. I was satisfied with both the food and the Onsen. The breakfast and dinner buffets were especially outstanding. The ramen served at the breakfast buffet and the beef bowl with Yonezawa beef were exceptional. At the dinner buffet, the handmade soba was particularly delicious. There was also imoni, which visitors from outside the prefecture may enjoy, but locals will enjoy it even more. The Accommodation rate was affordable, and you can enjoy wonderful food and an Onsen at a great price. I’m glad I stayed here. I’ll be back.

Since I was often away from the Accommodation and wanted to bathe whenever I liked, I chose a room with a private open-air bath. By adjusting the hot spring source myself, I could control the water temperature, and soaking in the crisp morning air was wonderful.

The service was courteous, and the meals were excellent. I especially enjoyed the simple yet Western-style pot-au-feu and would love to have it again. The bath was also very good (I soaked four times). As someone who usually stays at Business Hotels, this reminded me how great an Onsen Accommodation can be.

It’s conveniently located for sightseeing, and the spacious Room is a real highlight. Even though it’s a tatami-style Room, the chairs and table are set at a comfortable height, making it perfect for getting work done on a business trip! The bath was wonderfully warming as well. Among the private baths available, the open-air bath with the best view is on the rooftop. Since there is no indoor bath, it may be quite challenging to use in winter—it takes some courage. That said, it offers a beautiful snowy-view bath experience. I think it has its own charm that’s different from summer scenery.