노보리베츠 × 고객 서비스 평가가 높은 호텔·료칸

The Accommodation is a bit old, but the hot water is great, and above all, the food was absolutely delicious. Everyone was kind, and it was a warm and welcoming Accommodation.

Although we stayed for only one night, both the large public bath and the open-air bath in our Room were excellent. In particular, the open-air bath at the large public bath was very relaxing. What impressed us most about the bath in our Room was that Onsen water was continuously added little by little, keeping it at a comfortable temperature at all times.

Just as everyone’s Reviews said, this was a wonderful Onsen Accommodation. The silky, free-flowing natural hot spring water has an excellent quality, reminiscent of Tawarayama Onsen—often called the grand champion of western Japan. The meals were well balanced in portion, quality, and flavor, and everything was delicious. It was also great that it wasn’t a buffet. The Facility has been renovated and is impeccably clean. What impressed me most was the outstanding taste in the furnishings—chairs, tables, and other pieces throughout the property including the guest rooms—which made it very comfortable and relaxing to stay here. I stay at Onsen Accommodations about 10 nights a year, and this is definitely a place I will return to. Thank you for such a comfortable stay.

I was supposed to bring the Room towels to the Onsen, but a staff member who happened to be checking the water kindly brought me towels, so I could relax in the hot water and feel refreshed. The dinner was also delicious.

Thank you very much for allowing us to spend such a relaxing time the other day. We traveled to Hokkaido to celebrate our 30th wedding anniversary, and stayed here for our third night. Thanks to your many thoughtful gestures and warm hospitality, we had an absolutely wonderful time. We were truly surprised and delighted by the gift: you took photos of us and presented them with a message on a shikishi board. We have it displayed at home now. We also appreciated the complimentary champagne toast at dinner from the head chef, and the celebratory glutinous rice dish at breakfast. Everything was delicious—the kaiseki cuisine as well as the additional orders: crab, whelk, sweet shrimp, and uni sushi. It was a feast of wonderful flavors. The Onsen water had a silky texture, and I went to soak several times a day. Unfortunately it was cloudy when viewing from the open-air bath, but listening to the sound of the waves while soaking in water that left my skin so smooth was incredibly soothing. There were also four kinds of beer available after bathing, along with so many other complimentary services that I can’t list them all. Time flew by during our stay, and as we headed on to Hakodate next, we kept thinking that one night wasn’t enough. The tarako we had at breakfast was so delicious that we bought some to take home. It will be arriving soon by courier service, and I’m looking forward to enjoying it. Thank you very much.

The pool is supposedly heated, but it was still quite cold, so my son—who gets chilly easily—couldn’t go in… But the open-air Onsen was amazing! Sipping a drink served on a tray while soaking in the open-air bath was the best. When ordering, you need to write your Room number, and since I didn’t remember mine, I couldn’t place my first order—so keep that in mind. We stayed in the South Wing; the Room was clean, and even the toothbrush amenities were made in Japan. They also provided a cute kids’ toothbrush. There was also an individually packaged Japanese-made facial care set included. We did a Multiple Night Stay with breakfast and dinner included, but one night might have been better as No Meals Included. Two days of buffet in a row was hard on our stomachs, and we couldn’t try any restaurants in the Onsen town… The buffet selection was also the same both days. Still, the Multiple Night Stay itself was really great. There were many international staff members, but everyone at this Accommodation was kind and helpful. We would love to stay again.

Everything was excellent—the service, the Onsen, and the food. Thank you very much.

The hot spring quality was excellent, and the view from the open-air bath was wonderful. The staff’s hospitality was also very satisfying. The food was delicious, and I think this Accommodation offers great value for money. In January, I’d like to come to Hokkaido for a Multiple Night Stay.

This was our second stay, as we stayed here last year as well. We loved the all-you-can-eat crab, so we came back again this year!! All the other food was also delicious, and I ended up having plenty of salmon roe even more than crab! The bath was wonderfully quiet when we went in early. I’m sure we’ll be back again next year.

Eight of us stayed as a family in a standard Japanese-Western Room and a Japanese-Western Room with a private Onsen and sauna. The Rooms were very spacious, and even my parent with physical difficulties said the in-room Onsen and sauna were wonderful. As for the meals, I initially wondered if there would be enough, but the taste, quality, and portion size were all very satisfying. However, at the large public bath, some foreign guests were swimming in the tub and washing their faces there, and in the changing area they were using their smartphones pointed in our direction, which made me very uncomfortable (I don’t know whether they were taking photos). This is not the Hotel’s fault, but I would appreciate it if staff could make regular rounds to check and provide guidance. Even so, everyone in our family was very happy with our stay. We would definitely like to visit again.

I have visited Noboribetsu several times, but this Hotel surprised me with its spacious Room! It was very relaxing. The Onsen was great, and I felt refreshed. It would be nice if there were wider yukatas available for fuller-figured guests.

The Onsen offers a wide variety of spring qualities, and whether in the dome-shaped Roman-style large public bath or the open-air bath, it feels wonderfully spacious and warmed us through to the core. The meals featured an excellent selection of seasonal Hokkaido flavors and were delicious, and the Room was clean, comfortable, and relaxing. The staff were kind and attentive as well—an Accommodation we would gladly return to when visiting Noboribetsu again.

The hot spring water was wonderfully silky. The bath area was clean and spacious, and from the open-air bath we could see a sky full of stars—I could have stayed in forever. We only had breakfast, but it was delicious and very filling. I think this is a lovely Accommodation where you can relax and feel at ease.

I’ve stayed here many times back when it was Takimoto Inn, and the Room has been renovated and was very comfortable. I come mainly for Takimoto’s baths, but the indoor bath has also been refurbished, with wonderfully hot water. A luxurious Onsen getaway—I can’t wait to return. Next time, I might try breakfast at the café!

As last year, I stayed at Sekisuitei with a friend. My friend, who lives outside Hokkaido, stayed here last year and it seems to have become a favorite Hotel. They especially liked that the dinner buffet includes Jingisukan, and that while the Onsen isn’t particularly large, it has an open-air bath and several different baths. (Each one is set to a different temperature.) At the Hotel, we enjoyed soaking in the Onsen many times. From our Room, we could hear the sound of a nearby river (or maybe a small stream), which was very relaxing. We used the Shuttle Service bus, and thanks to the driver’s polite service and careful driving, we felt safe throughout. If possible, I would like the Sapporo departure time to be 1:00 PM. With a 2:00 PM departure, arrival at the Hotel is around 4:00 PM, and by the time you get into your Room and settle in, it’s already about 5:00 PM. It’s disappointing not being able to do any sightseeing around Noboribetsu town.

I’ve stayed here many times, and I’m always very satisfied. The food is delicious, and the service is excellent. However, this time there was one thing: the open-air bath was too hot, so I couldn’t relax and enjoy it. I’ll be back again.